Amazon Unveils Productivity Chatbot, Gets Nvidia Superchip

Amazon Web Services is introducing Amazon Q, an AI chatbot geared toward enterprise clients who can customize it to increase productivity for their specific business needs. AWS also announced that it has updated its homegrown Graviton4 chips for a 30 percent performance boost. AWS confirmed it will be the first Big Tech firm to deploy the latest version of Nvidia’s Grace Hopper Superchip AI accelerator, and additionally will become a data center host for Nvidia’s DGX Cloud service. The announcements were disclosed at the AWS re:Invent conference in Las Vegas.

Developed by Amazon’s cloud computing division, the Q chatbot is a B2B solution designed for workplace use, where it will compete with products like Microsoft 365 Copilot, Duet AI from Google and OpenAI’s ChatGPT Enterprise to execute tasks described by Amazon as generating a blog post, summarizing strategy documents, drafting emails and creating meeting agendas, among other things.

“We think Q has the potential to become a work companion for millions and millions of people in their work life,” Amazon Web Services CEO Adam Selipsky told The New York Times, stressing data privacy by explaining that customers had banned other “AI assistants from the enterprise because of the security and privacy concerns.”

“Companies can also give Amazon Q permission to work with their corporate data that isn’t on Amazon’s servers, such as connecting with Slack and Gmail,” NYT writes, explaining that “unlike ChatGPT and Bard, Amazon Q is not built on a specific AI model,” but instead uses Amazon Bedrock, a platform that connects multiple AI systems, among them Amazon’s own Titan as well as offerings from Anthropic and Meta Platforms.

As for the Graviton update, Bloomberg writes that updating the in-house chips, originally introduced five years ago, “are part of AWS’s push to maintain its lead over Microsoft Corp.’s Azure and Alphabet Inc.’s Google Cloud Platform.” AWS claims to have built “more than 2 million Graviton processors” since launch, with “all of the top 100 of its users of EC2 — AWS’s family of processing power for rent” choosing Graviton-based solutions.

At the AWS event, Nvidia CEO Jensen Huang joined Selipsky onstage to announce a new DGX Cloud service that brings Nvidia’s Hopper GH200 superchip to AWS for the first time.

Under the aegis of Project Ceiba, the effort “will see what could be the world’s largest public cloud supercomputing platform, powered by Nvidia running on AWS, providing 64 exaflops of AI power,” VentureBeat writes, noting that “AWS will also be adding four new types of GPU powered cloud instances to the EC2 service.”

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