Alphabet revealed Q4 operating income of $9.3 billion, well short of a “consensus projection” of $9.9 billion. FactSet reported that this is the ninth out of 10 quarters that the company missed projections on that metric. Its Q4 revenue, $46.1 billion, also fell short of analyst expectations of $46.9 billion. In after-hours trading, shares dropped 4.7 percent, but were up 11 percent for the year by Monday’s end. The news wasn’t all grim: for the first time, Alphabet revealed growth numbers for YouTube and cloud computing. Continue reading Alphabet Reports Robust Growth For YouTube and Cloud

Over 50 million people worldwide use Apple’s virtual assistant Siri. Apple, focused on improving Siri’s capabilities, published research on how to improve voice trigger detection, speaker verification and language identification for multiple speakers. Apple researchers suggest that an AI model be trained for automatic speech recognition and speaker recognition. Rather than approach it as two independent tasks, the researchers proved that those tasks might actually help one another to “estimate both properties.” Continue reading Apple Researchers Improving Accuracy of Virtual Assistant

Meet Meena, Google’s new chatbot powered by a neural network. According to the tech giant, Meena was trained on 341 gigabytes of public social-media chatter (8.5 times as much data as OpenAI’s GPT-2) and can talk about anything and even make jokes. With Meena, Google hopes to have made a chatbot that feels more human, always a challenge for AI-enabled media, whether it’s a chatbot or a character in a video game. To do so, Google created the Sensibleness and Specificity Average (SSA) as a metric for natural conversations. Continue reading Google Debuts Chatbot with Natural Conversational Ability

Google controls approximately 90 percent of Internet search, and regulators, politicians, advertisers and users are sensitive to the tech giant’s efforts to wring more dollars out of that dominance. Twenty years ago, Google introduced text ads above search results and, over time, the company has made those ads less conspicuous. A recent design change prompted users to accuse the company of trickery to get them to click on ads, and marketers to complain the practice is a “shakedown” to push them to pay for ads. Continue reading Google Adjusts New Design Updates Following Complaints

Gaana is a growing streaming music service based in Noida, India that offers 45 million songs in 20 regional languages to its 152 million monthly users. Backed by India’s Bennett Coleman & Co. and China’s Tencent Holdings, Gaana offers hyperlocal content and voice-based search, ideal for those with limited literacy skills. Only about half of India’s 1.3 billion people are online, giving Gaana plenty of room to grow. Even so, numerous music streamers from outside India — including Spotify, YouTube Music and ByteDance’s Resso — are pursuing music market share there. Continue reading Indian Music Streamer Reaches 152 Million Monthly Users

Amazon broke previous records with its Q4 sales, and shares skyrocketed 10 percent in after-hours trading, adding $100 billion to its market value. Profits rose 8 percent to $3.3 billion during the holiday quarter, after suffering a 25 percent decline in Q3 due to the expenses of one-day shipping for Prime members. Q4 revenue rose 21 percent to $87.4 billion from the same period a year earlier.  A FactSet survey showed that earnings per share were $6.47 whereas analysts had predicted $4.04. Continue reading Amazon Reports Booming Sales, Profits, and Share Prices

Verizon Communications added 790,000 prepaid phone connections during Q4 2019, compared with 653,000 during the same period a year earlier, surpassing the expectations of JPMorgan Chase analysts who predicted 750,000 such connections. A free one-year Disney+ subscription for Verizon wireless customers may have helped lure new customers. AT&T added 229,000 postpaid connections and T-Mobile US added 1,000,000. Postpaid customers typically pay monthly under longer-term contracts and are less likely to change providers. Continue reading Verizon Adds More Wireless Subscribers via Disney+ Offer

After missing estimates for quarterly profit and full-year earnings predicted to be short of expectations, Nintendo shares fell as much as 4.7 percent, the biggest intraday drop since April 26. Nintendo reported disappointing operating income for the quarter ending in December: 168.7 billion yen ($1.5 billion) versus the 175.4 billion yen average projection. Wall Street has also projected slowed growth for major video game publishers that are holding back on new releases until new consoles have debuted. Continue reading Nintendo Shares Fall, Game Publishers Stall on New Titles

Microsoft’s gross margins for its commercial cloud business (including Azure and Office 365) grew to 67 percent, driving the company’s robust fiscal Q2 earnings on record sales. Microsoft chief executive Satya Nadella revealed that revenue from this sector grew 39 percent to $12.5 billion. Company executives told analysts that the gross margins percentage will increase this year while margins rose for the fourth consecutive quarter, noting that this reflects the “huge opportunity” selling cloud products and infrastructure. Continue reading Microsoft Commercial Cloud Business Drives Record Sales

Facebook’s revenue rose 25 percent to $2.11 billion for the quarter, beating analysts’ expectations of $20.9 billion. Its 2019 revenue rose almost 27 percent, with Q4 profits a 7 percent lift to $7.35 billion. The company reported that, even as expenses grew, its user base grew 9 percent from a year earlier to 1.66 billion, topping FactSet’s prediction of almost 1.65 billion. Not all is rosy, however: Facebook agreed to pay $550 million to settle an Illinois class-action lawsuit over use of its facial recognition technology. Continue reading Facebook Revenue Strong, Despite Facial Recognition Suit

In Snapchat’s animated series Bitmoji TV, which launches February 1, the user’s avatar stars — and the last person he Snapchatted co-stars — in various TV scenarios, including sitcoms, soap operas and reality competitions. This first season will debut 10 three-to-four-minute episodes, unveiled on Saturday mornings. As Bitmoji founder/chief executive Ba Blackstock puts it, “we’re bringing back Saturday morning cartoons.” The series takes off from Bitmoji Stories, which stars the user’s avatar in funny situations. Continue reading Snap’s Bitmoji TV Features Users’ Avatars in Short Videos

With its latest iPhone, AirPods wireless earbuds and apps, Apple’s revenue rose 9 percent in the December quarter, to $91.82 billion. In response, the company’s shares rose 1.5 percent in after-hours trading. Apple’s flagship smartphone, which accounts for more than half of its revenue, rose 8 percent to $55.96 billion. China’s coronavirus outbreak poses uncertainty, since most of the tech giant’s products are manufactured there. Chief executive Tim Cook said Apple is limiting travel to China and reducing store operating hours in the country. Continue reading Apple Revenue Rises But China’s Virus Poses Uncertainties

Facebook’s Oversight Board, comprised of people from outside the company, will determine if specific user posts violate its rules. But the company just divulged that it expects the board to “come to a case decision, and for Facebook to have acted on that decision, in approximately 90 days,” a lengthy period of time that makes it unlikely the board will be able to block misinformation from spreading virally. The board may play a role, however, in changing the company’s policy on paid political ads. Continue reading Facebook Reveals More Details About Its Oversight Board

Niantic, developer of “Pokémon Go,” is capping a profitable 2019 for the augmented reality game by improving its competitive battle system. The first step is the introduction of Pokémon Go Battle League, which adds a new structure to the Trainer Battle System enabling players to compete against one another from around the globe. Pokémon Go Battle League is slowly debuting around the world. In additional gaming news, Sensor Tower notes that Nintendo’s mobile games have earned $1 billion in revenue, starting with “Super Mario Run” in 2016. Continue reading Pokémon Go Battle League: Niantic Ramps Up Global Play

At the World Economic Forum in Davos, major tech players such as Alphabet, Apple, Facebook and Microsoft asked lawmakers for regulations they once fought. Facing antitrust probes and pushback on AI, privacy and encryption among other issues, these companies believe laws are inevitable and want to have a role in creating them. They also fear a patchwork quilt of global laws. Most recently, the Justice Department sparred with Apple over its request for help to unlock the iPhones of the Saudi Arabian naval trainee who killed three people in Florida. Continue reading Big Tech Firms Call For Regulation, Lobby Specific Policies