Nuance Communications has become a leader in voice technology. Already in use for Apple’s Siri, the company is developing voice technology to command televisions, cars, computers, and smart devices such as coffee makers, refrigerators, thermostats, alarm systems and appliances.
Nuance’s Dragon Go voice assistant app for Android and iPhone, which has been downloaded several million times, listens to voice commands regarding mobile entertainment, streaming media, social networking, and shopping.
It is actively working directly with websites like Spotify, Yelp, YouTube, AccuWeather, ESPN, Facebook, Fandango, LiveNation, Pandora, Twitter, Wikipedia and others. The app bypasses search engines like Google and Bing, which are both developing their own voice command systems.
Nuance is also working with major corporations to develop voice-enabled information systems. In healthcare, a Nuance system can scan dictated doctor’s notes for key information. US Airways has created “Wally,” a voice operated customer service that can anticipate and respond to requests for flight information.
LG will soon introduce a Dragon TV-enabled voice-command system that can find programs, make calls via Skype, shop on Amazon and even allow viewers to update their Facebook and Twitter accounts.
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