Nvidia is mapping out a customer service future populated with real-time avatars who use natural-language AI with real-world customers. The company, which has seemingly transformed from graphics powerhouse to AI authority (in just under 28 years since being founded by Jensen Huang, company CEO) used this week’s GTC conference to emphasize full-stack computing. The speed and flexibility of the company’s three GPU chips offer general purpose enterprise potential, thanks to Nvidia’s parallel-processing platform, CUDA. Huang backed this assertion with a slide indicating Nvidia has deployed more than 150 SDKs to industries generating $1 trillion. Read more

YouTube announced it plans to expand into e-tailing with the launch of Holiday Stream and Shop, a week-long live-streaming event in which hand-picked social media stars will use the video platform to offer their own merchandise as well as branded goods. YouTube, which is part of Alphabet’s Google, has for years teased the idea of introducing online shopping, but the concept gained momentum when the COVID-19 pandemic triggered explosive growth in e-commerce. Meanwhile, NBCUniversal also plans an interactive live-streamed shopping experience. Read more

Facebook whistleblower Frances Haugen’s meetings with European Union officials have accelerated the lawmakers’ plans to tamp down Big Tech. Officials are calling for quick action to strengthen and enact measures of a 2020 bill that would impose strict obligations on social media companies. As currently drafted the bill would require technology platforms to monitor and mitigate risks from illegal content or suffer stiff fines. Likening Europe to “a digital Wild West,” EU digital commissioner Thierry Breton said, “Speed is everything” and EU members must pass the new tech legislation in the first half of 2022. Read more

The global shortage of computer chips has been widely documented, impeding sales of everything from cars to appliances, game consoles and medical devices, among other things. As a result, Taiwan’s giant TSMC has seen its revenue and influence increase, but scarcity has also bolstered the clout of less famous manufacturers, including Infineon, Microchip Technology, NXP, Onsemi, Semiconductors and STMicroelectronics, which supply a variety of chips for thousands of customers. Companies are using their newfound leverage to gain favorable terms, like long-term commitments or upfront payment as a means of helping to increase production. Read more

Niantic, the San Francisco tech firm best known for publishing the wildly successful mobile AR app “Pokémon Go,” is opening a version of its platform to the world with the release of the Lightship augmented reality developer kit, designed to enable AR experiences for “the real-world metaverse.” Niantic CEO John Hanke, who led Google’s geospatial division through the transformation of Google Maps and Google Earth, says Lightship will incorporate a “visual positioning system” that interoperates with glasses to place objects in the real world. In March, Hanke teased an image of Niantic-branded glasses created by Qualcomm. Read more