Samsung Formally Recalls Galaxy Note7 Phones in the U.S.
By ETCentric
September 16, 2016
September 16, 2016
In response to 92 reports of batteries overheating, in some cases leading to explosions and fires, Samsung and the Consumer Product Safety Commission have issued a formal recall of the Galaxy Note7. “Consumers have the option of a refund or a replacement device with a new battery,” reports Recode. “Samsung is offering customers $25 extra if they stick with either a new Note7 or opt to exchange their phone for a Galaxy S7 or S7 Edge.” Replacement devices are expected to be available in retail stores by September 21. Less than 15 percent of the one million Note7 phones sold in the U.S. have been returned since Samsung launched the exchange program two weeks ago.
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