Sprint to Settle FTC Complaint Regarding Charge Notifications
By ETCentric
October 22, 2015
October 22, 2015
The Federal Trade Commission announced yesterday that, upon court approval, Sprint will pay $2.95 million to settle charges claiming the company did not provide proper notice to its customers with lower credit scores that they were paying an additional $7.99 monthly fee, Re/code reports. “Sprint failed to give many consumers required information about why they were placed in a more costly program, and when they did, the notice often came too late for consumers to choose another mobile carrier,” said FTC consumer protection bureau director Jessica Rich. “We appreciated the dialogue with the FTC and we have already implemented the changes requested,” the company responded.
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