Following the now widespread reports of Cambridge Analytica’s use of Facebook user data, some companies are pulling ads from the social media giant, in large part due to “consumer backlash and questions from lawmakers” over the company’s privacy policy, reports Engadget. Mozilla has pulled its ads, claiming to have taken a closer look at Facebook’s current privacy settings, particularly related to third-party apps. Many other companies around the world are considering a similar ad-related move, according to the article.

Continue reading Mozilla and Others Pull Facebook Ads Over Privacy Concerns

Sprint is currently developing AI-powered software to help call center representatives better handle customer service. Sprint plans to use data related to customer calls to create “interaction assistants” that provide employees with best next steps. This effort is part of the company’s digital transformation project, which involves a partnership with Adobe Systems Inc. “Our focus has been about evolving and really becoming a digital company across all facets,” said Sprint CIO Scott Rice. Data has “become core across all our infrastructure and we really are changing our mindset.”

Continue reading Sprint Working On AI Software to Assist Its Call Center Reps

Facebook wants to be the next home for online content creators, aiming to displace YouTube, Patreon and others with additions to its Creator app, which launched in November on iOS and will be available on Android soon. The social media giant is currently testing ways Creator users can make more money and connect with their fans. One such way would allow monthly subscribers to gain access to exclusive content from their favorite creators and allow them to earn fan badges similar to those used on Patreon.

Continue reading Facebook Plans to Be Next Home to Online Content Creators

The largest owner of radio stations in the U.S., iHeartMedia Inc., filed for Chapter 11 bankruptcy last week to address $20 billion in debt. “The company said the agreement it ‍reached with holders of more than $10 billion of its outstanding debt would restructure its balance sheet by transferring 94 percent of the stock in the reorganized company to its lenders,” reports Reuters. The company has struggled with significant debt since its $17.9 billion leveraged buyout of Clear Channel Communications in 2008. Radio company Cumulus Media filed for Chapter 11 less than four months ago. Continue reading Radio Company iHeartMedia Files for Bankruptcy Protection

After its first profitable quarter on record, Twitter is focusing on new business and advertising opportunities. For example, sources say the social media company is currently working on a camera-first feature that could compete with Snap and potentially threaten its advertising opportunities. The new feature would combine videos and photos with the Twitter Moments feature, creating more real-time content around events and enabling companies to sponsor events or place ads between tweeted content.

Continue reading New Camera-First Twitter Feature Could Threaten Snap’s Ads

Google announced its intention to ban advertisements related to risky financial products, including any that promote cryptocurrencies and initial coin offerings (ICOs), beginning this June. This is part of an update to Google’s policy and seems to closely resemble a similar ban announced by Facebook in January. However, reports indicate that ad makers have found workarounds within Facebook (like typing “Bitc0in” with a zero instead of “Bitcoin”). Google plans to anticipate these sorts of workarounds in advance of the ban.

Continue reading Google to Ban Cryptocurrency and ICO Ads Beginning in June

Apple announced that it is acquiring Next Issue Media LLC and the company’s digital subscription service, Texture. For $10 per month, Texture provides subscribers with access to all or part of more than 200 magazines on Apple and Android devices. The deal will give the tech giant an additional business line that provides recurring revenue, similar to Apple Music. It could also help Apple’s relationship with publishers. Texture was originally created to give publishers more control over digital distribution, but was later rebranded as a service that offers curated articles based on subscribers’ interests. Continue reading Apple Plans to Purchase Digital Magazine Distributor Texture

Facebook and Major League Baseball have agreed to an exclusive deal through which Facebook now has rights to stream 25 afternoon MLB games live on its social media platform. This marks the first time a major sports league in the U.S. has agreed to broadcast regular season games exclusively on Facebook — and the decision was unanimous among MLB owners. Though neither party disclosed financial details, people close to the matter say it is valued between $30-$35 million. Facebook also signed a major licensing deal with Warner Music Group. Continue reading Facebook Strikes Significant Deals With MLB, Warner Music

Ghostery, an ad blocker recommended by Edward Snowden, just published all its code on GitHub. The company was acquired last year by Cliqz, “the first browser with integrated privacy protection,” including anti-tracking and anti-phishing. Ghostery’s revenue model has been hard to understand for some users, who opt-in to share data about the ad trackers they find on the web. Ghostery then sells that data to e-commerce websites and other companies, a seeming incongruity with its stated mission. Continue reading Ghostery Goes Open Source and Intros New Business Model

Podcasts have the potential to be intimate, captivating and entertaining. The recent podcasting boom began in 2014 with “Serial,” a true crime drama that changed perceptions of how big podcasting could be. But it wasn’t profitable right away and took millions of downloads over time to get there. The question became: could podcasts similar to “Serial” be replicated on a commercial basis? It seems that they now have the potential. For example, news sources such as The New York Times and Vox are proving that there can be big money in daily news podcasting.

Continue reading Today’s Podcasts Are Finally Proving They Can Turn a Profit

From Netflix’s 280,000-square foot studio in Hollywood, chief executive Reed Hastings revealed that the company has no plans to enter the live TV market in news or sports, as its rivals Hulu and Amazon Video have done. Instead, the company is investing $8 billion in original content this year, part of its larger strategy to fend off competition from these popular services and a growing list of emerging competitors. Hastings also explained that Netflix has no plans to introduce advertising. Continue reading Netflix Has No Plans to Offer Live TV Such as News or Sports

Newsweek Media Group (NMG) is facing accusations of fake website traffic, amid a wider fraud investigation. Two advertising tech companies — AppNexus, which sold online ads for NMG, and SpotX, which sold video ads — have cut ties with the company, pointing specifically to fake traffic on NMG’s International Business Times websites. DoubleVerify, which offers software to verify the quality of locations where ads appear, has also warned advertisers about spurious traffic on the four IBTimes sites and Newsweek’s U.K. site. Continue reading Newsweek Media Group Faces New Charges of Fake Traffic

Last year, Procter & Gamble cut its digital advertising by more than $200 million, after its call for transparency wasn’t satisfactorily answered. The company, whose brands include Crest, Pampers and Tide, believed that much of the spending on digital ads was not effective and that it could find more productive means of reaching consumers. The company cut $100 million in last year’s June quarter, for $100 million, with $100 million more from July through December, and included “several big digital players.” Continue reading Facebook, Google Improve Transparency After P&G Cuts Ads

Although Amazon currently sells a certain number of Google smart home Nest devices, the company has decided to stop doing so, thus ramping up the competition in this space between the two tech behemoths. Nest employees apparently had been expecting the move, which came in a conference call last year when Amazon said it would not list any of the newer Nest products such as the Nest thermostat and Nest Secure home security system. The decision reportedly came directly from Amazon chief executive Jeff Bezos. Continue reading Amazon, Google Ramp Up Competition in Smart Home Market

IMDb, the Internet Movie Database owned by Amazon has teamed up with Paramount Network (formerly Spike TV) to launch its first Alexa skill. The Flash Briefing is a customizable news alert that gathers information from several online sources; the “What’s on TV” Flash will also list the airtime and network information of the day’s top five trending TV shows, as rated by IMDb page views. The user activates the briefing by saying, “Alexa, what’s my Flash Briefing?” Amazon banned ads in Alexa skills except for Flash Briefings and within music. Continue reading IMDb and Paramount Network Introduce Alexa Flash Briefing