Adobe is challenging Salesforce and other customer management platforms with a suite of AI agents launching within its flagship Adobe Experience platform. Adobe’s customizable Experience Platform Agents can perform tasks like optimizing websites, generating content, identifying targeted audience sectors and more. New tools include the Adobe Experience Agent Orchestrator and Brand Concierge, which serves customers a personalized website experience based on prior interactions. Introduced at Adobe Summit 2025, the new products are engineered to drive Customer Experience Orchestration (CXO) in the era of artificial intelligence. Continue reading Adobe Unveils Host of AI-Powered Customer Experience Tools

Google is expanding its AI presence in the UK market, hosting a splashy launch event there for Agentspace. Google in December launched Agentspace, an AI agent hub that makes it easy for enterprises to build, manage and deploy custom agents using Gemini. The gathering was hosted by Google DeepMind CEO Demis Hassabis, and Google Cloud CEO Thomas Kurian and included participation by local customers BT Group and advertising powerhouse WPP. Google invited UK businesses to store cloud data locally using its $1 billion data center, opening there this year. The company also promoted its new Chirp 3 audio generator, which offers HD voice synthesis. Continue reading Google Launches Agentspace in the UK and Promotes Chirp 3

Feeling the pressure from the “open agent” movement and specifically Chinese startup Butterfly Effect and its new product Manus, OpenAI has expanded the capabilities of its own AI technology, launching new tools to help businesses and developers build their own agents. The company’s new Responses API has the functionality of two earlier tools, the Chat Completions API (facilitating ChatGPT queries and responses) and the Assistants API (for multi-step reasoning and file access). The company is also issuing an Agents SDK, a suite of tools for creating and deploying agents that bundles the Responses API. Continue reading OpenAI Ramps Up Its Agent Functions as Competition Surges

Butterfly Effect is the latest Chinese AI firm to get global attention, having drummed up interest in Manus, positioned as a “general agent” that can scour online resources to produce reports. Companies like OpenAI and Google are competing in this space, called deep research. Butterfly Effect says Manus has surpassed OpenAI Deep Research on the GAIA benchmark and the world is listening. The Manus Discord server swelled to more than 138,000 members in the past weeks, and “invite codes” to gain access at this “invitation-only” phase are allegedly going for thousands of dollars on Chinese sales app Xianyu. Continue reading Startup Claims AI Agent Manus Is an Autonomy Breakthrough

Rivalry between World Network, also known as OpenAI CEO Sam Altman’s “other company,” and Elon Musk’s X is heating up in an escalating race to be first out with an “everything app.” World Network is trying to accelerate adoption of a log-in system that relies on “ocular verification” — mapping the unique pattern of the iris — for “anonymous proof-of-human” validation. World already has a free app for iOS and Android, and recently launched a “mini app store” within it, including functions such as chat, transferring cryptocurrency and shopping for microloans. Continue reading Altman’s World Takes on Musk’s X in Race to Everything App

Amazon is ramping up its AI activity, reportedly planning to release its own advanced reasoning model as part of the company’s Nova family. The Nova line was introduced in December at re:Invent and the new addition could debut as early as June. Its reasoning prowess is being compared to the abilities of OpenAI’s o3-mini and DeepSeek-R1. But reports say Amazon is taking the hybrid reasoning approach embraced by Anthropic’s Claude 3.7 Sonnet (Amazon has a 10 percent stake in Anthropic). The e-retail giant is also preparing for an agentic AI push, having established a dedicated unit, reports say. Continue reading Amazon Plans an AI Push with Nova Reasoning Model, Agents

In an expansion of their existing strategic partnership, Salesforce and Google have entered into a seven-year, $2.5 billion deal that will allow Salesforce customers to build Agentforce agents using Gemini and to deploy Salesforce on Google Cloud. The companies plan to more tightly integrate connections between platforms like Salesforce Service Cloud and Google Cloud’s Customer Engagement Suite, as well as Slack and Google Workspace, “empowering AI agents and service representatives with unified data access, streamlined workflows, and advanced AI capabilities, regardless of platform,” the companies said. Continue reading Salesforce Brings Gemini to Agentforce in $2.5B Google Deal

Over a year after teasing a next-gen Alexa virtual assistant, Amazon is releasing an AI-powered version called Alexa+. The new personal assistant can do things like order groceries for the household, facilitate event planning, manage smart home utilities and security, and, of course, shop online. “She’s smarter, more conversational, more capable,” according to Amazon SVP of Devices & Services Panos Panay. Strategically priced to entice the AI-curious into Amazon membership, Alexa+ costs $20 per month as a standalone service or comes free with Amazon Prime ($15 per month or $139 per year). Continue reading Amazon’s AI-Powered Alexa+ is Agentic with Computer Vision

“Deep research” is emerging as a model trend, with Perplexity’s Deep Research launching less than three weeks after OpenAI unveiled its own ChatGPT deep research agent, which followed Google’s similar Gemini feature. As its name implies, deep research is a productivity tool, designed to save time by having an AI agent scour materials, compiling data and analysis. Perplexity’s Deep Research “performs dozens of searches, reads hundreds of sources, and reasons through the material to autonomously deliver a comprehensive report,” across topics ranging “from finance and marketing to product research,” the company says. Continue reading Perplexity Deep Research Productivity Tool Offers a Free Tier

OpenAI has decided to simplify its product offerings. A month after announcing the in-development GPT-o3 as its next frontier model, the company has canceled it as a standalone release, explaining that it would be integrated into the upcoming GPT-5 instead. “A top goal for us is to unify o-series models and GPT-series models by creating systems that can use all our tools, know when to think for a long time or not, and generally be useful for a very wide range of tasks,” OpenAI co-founder and CEO Sam Altman wrote in a social media post this week. Expected to ship later this year, the GPT-5 models will incorporate voice, canvas, search, deep research and more, OpenAI says. Continue reading Sam Altman Reveals Plans to Simplify OpenAI’s Product Line

ChatGPT has a new “deep research” agent that OpenAI says uses reasoning to synthesize large amounts of online information and complete multi-step research tasks. “It accomplishes in tens of minutes what would take a human many hours,” OpenAI suggests, claiming it will “synthesize hundreds of online sources to create a comprehensive report at the level of a research analyst.” Powered by a version of the upcoming OpenAI o3 model optimized for web browsing and data analysis, the company says the deep research agent will typically take 5 to 30 minutes to complete its work. The agent is described as an ideal research tool for areas such as finance, science and engineering. Continue reading ChatGPT ‘Deep Research’ Agent Can Create Detailed Reports

Jack Dorsey’s financial tech and media firm Block (formerly Square) has released a platform for building AI agents: Codename Goose. Previously available in beta, Goose is primarily designed to build agents for coding and software development, but Block built in many basic features that could be applied to general purpose pursuits. Because it is open source and offered under Apache License 2.0, the hope is that developers will apply it to varied use cases. A leading feature of Codename Goose is its flexibility. It can integrate a wide range of large language models, letting developers use it with their preferred model. Continue reading Codename Goose: Block Unveils Open-Source AI Agent Builder

Hangzhou-based AI firm DeepSeek is roiling the U.S. tech sector and upending financial markets. The startup has managed to become competitive with Silicon Valley’s deep learning firms despite U.S. sanctions that prevent Chinese technology companies from buying premium chips. DeepSeek has made it into the global top 10 in terms of model performance, and as of this week had the top-ranked free AI assistant at the Apple App Store. DeepSeek’s new R1 model has drawn attention for using less computing power than competing systems, while performing comparably, despite having been developed using older Nvidia chips. Continue reading Chinese AI Startup DeepSeek Disrupting the U.S. Tech Sector

Perplexity joins the list of AI companies launching agents, debuting the Perplexity Assistant for Android. The tool uses reasoning, search, browsers and apps to help mobile users with daily tasks. Concurrently, Perplexity — independently founded in 2022 as a conversational AI search engine — has launched an API called Sonar intended for enterprise and developers who want real-time intelligent search, taking on heavyweights like Google, OpenAI and Anthropic. While to date AI search has largely been limited to answers informed by training data, which freezes their knowledge in time, next-gen tools can pull from the Internet in real time. Continue reading Perplexity Bows Real-Time AI Search Tool, Android Assistant

OpenAI has launched Operator, a semi-autonomous AI agent that uses a proprietary web browser to execute tasks like planning a vacation using Tripadvisor or booking restaurant reservations through OpenTable. “It can look at a webpage and interact with it by typing, clicking and scrolling,” explains OpenAI. Operator is powered by a new model called Computer-Using Agent (CUA), and is available in research preview to ChatGPT Pro subscribers in the U.S. Combining GPT-4o’s computer vision capabilities with advanced reasoning, CUA is trained to interact with graphical user interfaces (GUIs) — parsing menus, clicking buttons and reading screen text. Continue reading OpenAI Operator Agent Available to ChatGPT Pro Subscribers