If measured in press impressions, 2017 has most definitely been the “Year of AI,” But looking past the hype, a few things are clear: 1) progress in actual machine intelligence capability has been slow and fragmented; 2) applied AI is still the domain of less than 20 companies; and 3) still, machine learning (not AI) is being deployed across enterprise domains of numerous business sectors and creating big value. Similarly, and since it will take another year or two for current advances in machine learning to trickle down to the consumer sector, we’re not really expecting much breakthrough in AI or even machine learning at CES 2018. Continue reading Artificial Intelligence at CES 2018: Expect More of the Same

T-Mobile US is buying Layer3 TV, a streaming pay-TV distributor, to launch its own pay-TV streaming service. In doing so, T-Mobile, the third largest wireless carrier (by subscribers) in the U.S., joins a growing host of other companies, such as Sony, Dish and YouTube, that aim to lure cord-cutters to their streaming services. Some of those efforts have been successful; AT&T, for example, now has one million subscribers to its DirecTV Now streaming service, which debuted last year and is priced as little as $35 per month. Continue reading T-Mobile Buys Layer3, Prepares to Debut Streaming Service

Amazon, which currently dominates the virtual assistant market with its Echo speaker, is now launching Alexa for Business. With Alexa for Business, offices could potentially use the voice-enabled assistant to take care of numerous tasks. It’s a leap of faith since it is still unproven how many businesses would want to install an Echo in every conference room, design relevant programs or even want their employees talking to devices. Companies might also have concerns about sensitive internal information being in the cloud. Continue reading Amazon Enters the Workplace with Bow of Alexa for Business

Amazon is aiming for a future in which its digital assistant Alexa replaces the smartphone. The future Alexa will evolve from speakers to touchscreens and a new, simpler kind of computing based on voice commands rather than apps. The rationale is that the smartphone has become ever-more complicated, with dozens of apps that distract the user. Developers also have an interest in moving off the smartphone, which has also been shown to have negative health effects. Rather than a distraction, Alexa offers specific interactions. Continue reading Amazon Imagines Alexa Will Soon Replace Your Smartphone

Today, Samsung’s AI assistant Bixby can respond to a few commands and interact with a few apps and services. However, the new Bixby 2.0 will integrate technology from Viv Labs, which Samsung acquired a year ago for $215 million. Viv co-creators Adam Cheyer and Dag Kittlaus previously created Siri prior to being acquired by Apple. Bixby 2.0, which will be available on devices including Samsung Smart TVs and Family Hub refrigerators, will be able to interact with more services and in a more sophisticated manner. Continue reading Samsung Integrates Viv Labs Tech into AI Assistant Bixby 2.0

Target announced that it is expanding its partnership with Google to cover a number of initiatives: consumers will be able to shop Target via Google Express home delivery (including by voice), Target’s REDcard payment card will be integrated into Google’s shopping platform, and new support for store pick-ups of purchases made through voice will be introduced. Amazon’s biggest rival Walmart announced in August that it would also team with Google for voice-based shopping efforts. The moves could help Google Home compete with Amazon’s Alexa-powered smart speakers. Continue reading Voice Shopping: Target Expands its Partnership With Google

Amazon stated that an Alexa-enabled device can create a Voice Profile by the user reciting ten phrases to the Alexa app, which allows it to then recognize that individual’s voice. The AI-powered assistant will then deliver results based on the user’s profile or previously enacted preferences. This capability will first be available for shopping on Amazon, Amazon Music Unlimited subscribers, news briefings, calls and messages (not including SMS messages). More features will be unveiled in the future. Continue reading Amazon’s Alexa Now Recognizes Up to Ten Different Voices

LINE, known for its popular WhatsApp-style mobile messaging platform, has released a $125 smart speaker in Japan named Clova Wave, beating Amazon and Google to market. LINE has more than 220 million messaging users in the region. The company first announced the speaker device at a conference in June, after unveiling its new digital assistant, Clova. LINE also earlier announced a smart speaker called Champ, based on the LINE Friends characters, but no release date was revealed. LINE is a subsidiary of Naver Corp., South Korea’s largest web operator and search portal. Continue reading LINE’s New Clova Wave Smart Speaker Is Available in Japan

Amazon is making a big push to be everywhere in the smart home, which is why its devices are relatively inexpensive: the new Amazon Echo is $99.99, Echo Plus is $149.99, Echo Spot is $129.99 and the new Fire TV stick is $69.99. The company is betting on being ubiquitous enough in homes to become the de facto standard for smart home devices — in essence, a new operating system. Proof that Amazon is playing a long game is the Echo Plus, which with a single command could turn off the lights, lock the door and turn off the TV. Continue reading Amazon Intends to Rule the Smart Home With Alexa Devices

Amazon, ranked third in streaming music, launched virtual assistant Alexa on its Amazon Music apps this week to better compete with No. 1 provider Spotify and No. 2-ranked Apple. Amazon Music will provide a button which users can push to access Alexa “play” commands that will work as they do on Echo. Amazon determined that Alexa is now the primary way that users listen to Amazon Music. Competitor Apple offers its virtual assistant Siri on Apple Music. Meanwhile, Google has decided to stop supporting the Amazon Echo Show on YouTube. Continue reading Amazon Launches Alexa on Music Apps to Attract New Users

Amazon will soon introduce two new Fire TV models, both of which will playback 4K HDR video at 60 fps. The first is a dongle that hangs off a permanently attached HDMI cable, similar to Google Chromecast, and the second is a new Fire TV shaped like a set-top box that will be the new flagship model. The dongle is positioned between the existing Fire TV Stick and a new high-end model. The new Fire TV cube has far-field microphones, a built-in speaker and LED light bar, with functionality similar to an Amazon Echo. Continue reading Amazon to Debut Two New Fire TVs, One With Built-In Alexa

Adobe Systems debuted services utilizing Sensei, its AI feature, to provide analytics, marketing and aid in automating audio ads from cars connected to the Internet. The data thus far is provided via in-car voice assistants and infotainment apps, but will ultimately include entirely autonomous vehicles. The new service puts Adobe at the head of the pack in offering this kind of data analysis; the company is relying on its experience providing similar digital marketing assistance for computers and smartphones. Continue reading Adobe Debuts AI-Powered Service to Monetize Vehicle Data

At the Berlin trade show IFA this year, manufacturers showed smart speakers that incorporate voice assistants from Amazon and Google. Sony debuted its LF-S50G, one of the first third-party products, including Google Assistant and offering 360-degree sound and a digital clock, due out in December for $200. Another rival is the $250 Harman Kardon Allure, which offers Amazon’s Alexa and features ambient lighting that keeps the music’s beat. In addition, JBL’s new LINK series features three wireless speakers with Google Assistant and Chromecast support. Continue reading Sony, Harman Kardon and JBL Debut New Smart Speakers

In a competitive landscape, Amazon and Microsoft are forming a rare partnership to enable communication between their respective voice assistants, Alexa and Cortana. This will allow users to summon Cortana using Alexa and vice versa, by the end of 2017. Chief executives Jeff Bezos and Satya Nadella made the move because of their concern that keeping digital assistants in a walled garden could hold back their progress, and that, by facilitating communication between them, end users could enjoy each one’s unique strengths. Continue reading Amazon, Microsoft Partner to Connect Their Voice Assistants

Best Buy and Amazon are both betting on salespeople who make visits to homes as one potential model for selling more consumer electronics. Best Buy is already testing that theory by hiring hundreds of salespeople in several cities to do just that. The free service is slated to roll out in the U.S. this fall. For Best Buy, getting salespeople in the home is another way to sell more TVs and CE gadgets while increasing business for its Geek Squad, which offers tech installation and repair services for a fee. Likewise, Amazon is expanding its free “smart home consultations” to help promote interest in its smart speakers and related products. Continue reading Best Buy and Amazon Testing In-Home Sales Consultations