Amazon announced that its voice-controlled digital assistant Alexa will have the ability to order “tens of millions” of products. “Alexa — which is built into Amazon’s Wi-Fi-connected Echo and Tap speakers and its Fire TV set-top box — won’t be able to place an order for everything in Amazon’s online store and shopping apps,” reports The Wall Street Journal, but “will have access to all of the products in Amazon’s Prime shipping program.” The company is “adding more products every day into that Prime product wheelhouse,” said an Amazon spokeswoman. “We really want to see how customers are using it and get their feedback on how it can be improved. We’ll continue to figure out expansion as time goes on.” Continue reading Consumers Can Talk with Alexa to Order Products on Amazon
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Debra KaufmanJune 16, 2016
At the Worldwide Developers Conference on Monday, Apple CEO Tim Cook described how the company’s virtual assistant Siri will become ubiquitous across Apple platforms and capable of sending messages, making phone calls, ordering a Lyft ride and interacting with non-Apple apps and services. Mastering voice services is key to Apple’s success in an arena where Google, Amazon and others have made headway. Apple also plans to vastly improve Messaging, which, with third party apps, will empower it to do much more. Continue reading Apple Envisions a Future Based on Siri, Intelligent Messaging
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Debra KaufmanJune 16, 2016
Microsoft just paid $26.2 billion to buy LinkedIn and its treasure trove of information about the business social network’s 105.5 million monthly active users. That enormous quantity of data will drive machine learning to create and evolve products as well as anticipate customer needs. Microsoft isn’t alone in going after large repositories of data for that very reason. As Microsoft, Apple and Alphabet exploit the possibilities of machine learning, they all are competing for the information necessary to find actionable patterns. Continue reading Microsoft to Mine LinkedIn Data, Advance Machine Learning
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Rob ScottJune 14, 2016
Apple’s Worldwide Developer Conference kicked off yesterday in San Francisco with a two-hour keynote that introduced new enhancements coming to iOS, watchOS, tvOS and Mac OS X (now called macOS). Developer previews of the operating systems are being made available now, with public betas to follow next month, and integration with Apple devices by fall. Among the highlights: live channels and YouTube search are coming to Apple TV, Siri is coming to the desktop, a new SDK invites developers to create Siri apps, iPhone users can dump unwanted apps, Apple Pay is expanded to Safari, Apple Music gets a new interface, and watchOS 3 loads apps seven times faster. Continue reading WWDC: Apple Unveils OS Enhancements, Opens Siri to World
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Debra KaufmanJune 14, 2016
Amazon is about to launch a full-fledged subscription music streaming service, say two knowledgeable sources. The service, which will put Amazon in direct competition with Apple Music and Spotify, will be priced at $9.99 per month and offer a catalog of 30+ million songs. Amazon, which is currently inking licenses with record labels, is expected to introduce the service in late summer or early fall. The company currently offers a free streaming music service to its Prime subscribers, but the catalog is limited. Continue reading Amazon Readies Subscription-Based Music Streaming Service
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Debra KaufmanJune 7, 2016
Amazon’s Echo, Dot and Tap smart speakers have started to attract the attention of developers interested in adding so-called skills to Alexa, the speakers’ voice-computing platform. Amazon reports that Alexa now has 1,000 skills, an explosion since Alexa’s skills numbered 130 apps in January. Echo debuted last June, when Amazon offered it by invite; now Amazon has brought Alexa to its Fire TV platform and third party hardware manufacturers have also brought Alexa to other connected devices. Continue reading Amazon Alexa Skills Grow Ten-Fold via Third Party Developers
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Debra KaufmanMay 19, 2016
With smart speaker Echo and its voice assistant Alexa, Amazon turned its attention to voice-controlled devices, forging partnerships with startups and other companies. With Echo, users can control thermostats from Ecobee, talk to Invoxia SAS’s portable speaker and, soon, open the garage or start the engine of a Ford automobile. As more developers integrate Echo into their products, Amazon is better able to compete against Apple’s Siri, Microsoft’s Cortana, and similar technology that Google is presently working on. Continue reading Amazon Gets Echo, AWS IoT Buttons into Developers’ Hands
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Debra KaufmanApril 11, 2016
Bots are text or language-based user interfaces to a service rather than ones that are graphical, and they’re getting a boost from several big technology companies, especially those that missed out on smartphones and their apps. Microsoft has described a vision of bots that can do everything from book a hotel room to order pizza, and has debuted tools to make it easier for a developer or small business owner to build one. Now, Facebook has plans to roll out a bot store that connects with its Messenger service. Continue reading Bots Could Replace Apps for Microsoft, Facebook and Others
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Debra KaufmanApril 5, 2016
Amazon spent years to bring Echo from an idea to an intelligent, voice-controlled product that could play music, order groceries and read the news out loud. Amazon chief executive Jeff Bezos demanded perfection, bringing latency levels to below 1.5 seconds, and the result is that Echo and its virtual assistant Alexa are a hit. In less than two weeks, Echo hit a million pre-orders, which took the iPhone 70 days to achieve. Amazon is now letting third-party hardware manufacturers integrate Alexa into their products. Continue reading Amazon’s Alexa Moves Artificial Intelligence Into Mainstream
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Rob ScottMarch 4, 2016
Internet retailer Amazon introduced two new Echo-related products yesterday: the $130 Amazon Tap — a smaller, portable version of the Echo; and the $90 Echo Dot — a hockey puck-size version of Echo, minus the powerful speaker. As is the case with the newly popular Echo, users interact with both devices via the Alexa voice service. Amazon Tap features a rechargeable battery and uses Bluetooth and Wi-Fi to connect with mobile devices and the Internet. The Dot, which connects via wire or Bluetooth, is designed to provide Alexa for existing speaker systems. Continue reading Amazon Announces Alexa Voice-Controlled Household Devices
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Debra KaufmanMarch 2, 2016
At Mobile World Congress, phone manufacturers introduced new hardware and software. Rivals Samsung and LG competed with new screens, cameras, and payment technologies. From the perspective of advertisers, however, other mobile capabilities are emerging that are likely to have significant impact on how brands and consumers interact. Among those developments, messaging evolves into a dominant platform, artificial intelligence becomes “our best friend,” and ad blocking forces mobile content behind a pay wall. Continue reading At Mobile World Congress, Seven Trends Point to the Future
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Rob ScottMarch 2, 2016
Santa Clara-based startup SoundHound has developed a voice-powered digital assistant that could take on early players in the field, including Siri, Google Now and Cortana. Like the others, the Hound app (for iOS and Android) allows users to interact via voice so that it can perform requested tasks. However, Hound claims to be faster and smarter than its competitors. The app has been in beta with 150,000 testers since last summer, and is now publicly available along with new Yelp and Uber partnerships for restaurant info and ride hailing from within the app. Continue reading New Voice-Powered App Takes On Leading Digital Assistants
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Debra KaufmanJanuary 14, 2016
Since Amazon had a surprise hit with its tabletop, voice-controlled Echo speaker, released in November 2014, competitors have stepped into the space. Amazon is fighting back with another, smaller, portable and lower-cost version, code-named Fox, expected to debut in a few weeks. Echo, which costs $180, must be plugged into an outlet; its Alexa software answers questions, creates shopping lists, plays music and can control connected lights. Originally a voice activation experiment, Echo has become a popular personal assistant. Continue reading Amazon Plans to Launch Portable, Lower Cost Version of Echo
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Debra KaufmanNovember 19, 2015
Artificial intelligence is moving into the mainstream and the San Francisco-based Sentient is one example of how it’s working. The company most recently built a visual search service for an online footwear company, Shoes.com, and also worked with Saint Michael’s Hospital at the University of Toronto on tracking patient care. Rather than rely on history for recommendations, the technology looks at more than a hundred factors to make judgments. Microsoft is also building AI into its products, including its Azure cloud platform. Continue reading Companies Develop New Applications for Artificial Intelligence
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Rob ScottOctober 13, 2015
Amazon is throwing its hat into the IoT ring with a new service for developers through its Amazon Web Services division. The beta service, named AWS IoT, was introduced during the company’s annual AWS conference in Las Vegas. It is designed for developers looking to link Internet-connected devices — from smoke alarms and other household appliances to smartwatches and fitness trackers — with other hardware devices and applications housed on remote servers. The idea is that devices would communicate with each other and take commands from computers. Continue reading The Internet of Things May Be the Next Frontier for Amazon