Microsoft reports that 41 percent of those using voice assistants are concerned about “trust, privacy and passive listening.” Amazon, Apple, Google and Microsoft, the major voice assistant providers, rely on humans to review collected voice data — although most people are unaware of this. Bloomberg also delved into Amazon’s Alexa team following a report that the company reviews audio clips from commands. Five employees familiar with the program revealed they can “in some cases easily find a customer’s home address.” Continue reading New Reports Reveal Unsettling Facts About Voice Assistants

Google’s artificial intelligence researchers made an unexpected discovery with its new SpecAugment data augmentation model for automatic speech recognition. Rather than augmenting input audio waveforms, SpecAugment applies augmentation directly to the audio spectrogram. Researchers discovered, to their surprise, that models trained with SpecAugment out-performed all other speech recognition methods, even without a language model. Amazon also revealed research on improving Alexa’s speech recognition by 15 percent. Continue reading Google and Amazon Use AI to Improve Speech Recognition

Spotify has new competition. Amazon just introduced an ad-supported version of Amazon Music available in the U.S. via Alexa devices. To jumpstart the service, Amazon has reportedly offered to pay some record labels per stream for music licenses, separate from ad sales. The catalog is limited, but listeners can access some of Amazon Music’s “top playlists.” Google also announced that YouTube Music will be free on Google Home smart speakers and Google Assistant devices in the U.S., Canada, Mexico and parts of Europe. Continue reading Amazon and Google Offering Ad-Supported Music Services

Google debuted the results of a partnership with Anker, releasing the $50 Roav Bolt, that brings Google Assistant to automobiles. Previously, consumers who wanted Google Assistant in their cars could purchase a vehicle with Android Auto or install the Android Auto app on their phones. The device fits into a car’s 12-volt port (the cigarette lighter) and features USB ports on the side for charging a phone, with an AUX jack as well. The user activates the device by saying “Hey Google” or pressing a physical button. Continue reading Google, Anker Debut Device for In-Vehicle Google Assistant

Amazon is reportedly planning to release wireless earbuds with built-in Alexa support as early as this year, according to those with knowledge of the project. The new wearable will be similar to Apple’s popular AirPods, and fit inside the user’s ear without clips, but Amazon team members at the company’s Lab126 hardware division are working on improving the audio quality. Users will be able to interact with the earbuds via voice and summon the digital assistant by saying “Alexa.” Pricing has not been revealed, but AirPods run $159 to $199, and Amazon has consistently charged less than competitors for its hardware. Continue reading Amazon Taking Alexa Digital Assistant Mobile with Earbuds

Amazon is teaming up with the National Science Foundation (NSF), pledging up to $10 million in research grants over the next three years to further fairness in artificial intelligence and machine learning. More specifically, the grants will target “explainability” as well as potential negative biases and effects, mitigation strategies for such effects, validation of fairness and inclusivity. The goal is to encourage “broadened acceptance” of AI, thus enabling the U.S. to make better progress on the technology’s evolution. Continue reading Amazon, National Science Foundation to Further AI Fairness

Four years after launching its program to allow outside developers to write apps for Alexa, Amazon’s voice system has some 80,000 “skills” — but no huge hit. In fact, most people with Alexa-enabled smart speakers still use them only to listen to music or make simple requests. That compares to Apple’s App Store and the Google Play Store, each of which are home to over 550,000 apps, many of which have been huge successes for developers. But voice-centric apps are challenging to build and don’t appear to attract consumers. Continue reading Developers Are Struggling to Create Alexa-Centric Killer App

Amazon announced that it would stop selling its Dash buttons, small devices for the connected home that were designed to help consumers easily update orders of needed household items. Usefulness and interest in the Dash buttons has slowed, so the company has decided to halt global sales. However, Amazon explained that it plans to continue support for new orders through existing Dash buttons as long as consumers use them. The company claims that more options in the connected home helped to cause the device’s demise. Continue reading Amazon Says It Will Support But Stop Selling Dash Buttons

Amazon’s Audible and Chooseco have collaborated on two new “choose your own adventure” children’s audiobooks. Available on Amazon Alexa-enabled devices via Chooseco’s Choose skill, “The Abominable Snowman” and “Journey Under the Sea,” designed by the two teams, feature professional voice actors and can be navigated by voice commands. The two stories together offer 65 different endings and, on Alexa devices with screens, show illustrations for story beats. Decision-making points in the story are signaled by a sound. Continue reading Audible, Chooseco Team on Interactive Tales via Alexa Skill

Together, Amazon and Google claim about 85 percent of the smart speakers currently installed in U.S. households. In the wake of a successful holiday shopping season, the number of smart speakers in the U.S. has climbed to around 119 million. And while Amazon and Google battled for dominance at CES with voice assistant support featured in a growing array of devices and services, a new survey from Voicebot.ai suggests that voice assistants may be more habit-forming in vehicles than via smartphones. The voice tech publication found that 77 million adults use such assistants in their vehicles at least monthly, and companies are taking notice. Continue reading Voice Tech Adoption Reaches Beyond Smart Homes to Autos

Streaming music service Pandora is the latest to announce an in-app voice assistant. Users of the iOS or Android app can simply say “Hey Pandora” and make a request to play specific podcasts or music based on artists, albums, radio stations or playlists. According to Pandora, the creation of its own “Voice Mode” feature was inspired by the millions of users who have been activating the service via smart speakers such as Amazon Echo devices. “Voice is just an expected new way that you engage with any app,” said Pandora chief product officer Chris Phillips. Continue reading Pandora Introduces Its Own Voice Assistant for Mobile Apps

Streaming games are in the news, with Verizon in alpha tests of its Verizon Gaming, reportedly currently running on the Nvidia Shield set-top box and, eventually, Android smartphones. Verizon Gaming can be played using a paired Xbox One controller. Verizon has been recruiting players for its alpha test of the service, which offers 135 games. On the heels of Razer announcing it would integrate Amazon Alexa into its gaming platform, The Information revealed that Amazon is now developing its own streaming game service. Continue reading Verizon and Amazon Planning New Services to Stream Games

Amazon launched Freedive, a free, ad-supported streaming video channel on its Internet Movie Database (IMDb) site, featuring 130 movies and 29 TV shows licensed from CBS, NBCUniversal Television, Sony Pictures Entertainment/Columbia Pictures, Warner Bros. Television and others. Movies include “Awakenings,” “A Few Good Men,” “Adaptation,” “Memento,” “True Romance,” “The Last Samurai” — and TV shows include “Fringe,” “The Bachelor,” “Gilligan’s Island,” “Duck Dynasty,” “Quantum Leap,” “Born This Way,” “Kitchen Nightmares” and “Without a Trace.” Continue reading Amazon’s IMDb Debuts Free Ad-Supported Movie, TV Service

If CES is any indication, 2019 may be the year that voice assistants become more integrated into our daily lives. Amazon and Google went head-to-head in Las Vegas last week with a flood of partnerships touting smart home and CE devices that now support Amazon Alexa and Google Assistant. Among the products featuring voice support included LG’s much-hyped rollable OLED TV; Panasonic’s new 4K OLED TV; Samsung’s 2019 TV lineup; Vuzix Blade AR glasses; an array of speakers, soundbars and headphones; new smart displays from Lenovo, Archos and KitchenAid; and a collection of home security devices, kitchen and bathroom appliances — even toilets. Continue reading CES: Voice Assistants Are No Longer Just for Smart Speakers

At CES 2019, in what some are saying has become an annual battle in recent years, Amazon and Google went mano a mano, with the former’s Alexa voice assistant in one corner, and the latter’s Google Assistant in the other. Since the debut of the voice assistants, this sector’s importance has soared, and both companies have been jockeying for dominance. Amazon stated that more than 100 million Alexa devices have been sold, while Google said its Assistant will be built into one billion devices by the end of the month. Continue reading Judging Current State of Amazon and Google Rivalry at CES