Bots are text or language-based user interfaces to a service rather than ones that are graphical, and they’re getting a boost from several big technology companies, especially those that missed out on smartphones and their apps. Microsoft has described a vision of bots that can do everything from book a hotel room to order pizza, and has debuted tools to make it easier for a developer or small business owner to build one. Now, Facebook has plans to roll out a bot store that connects with its Messenger service. Continue reading Bots Could Replace Apps for Microsoft, Facebook and Others

Since Amazon relaunched its online Payments business in 2013, more than 23 million customers have used their Amazon accounts to pay for purchases on other businesses’ websites. That’s a trade-off that Amazon is more than willing to make. Among those companies now accepting Amazon Payments are Southwest Airlines, Comcast’s GolfNow online tee-time booking site and online store Red Dress Boutique, which reports that within a week of adding Amazon Payments, 20 percent of its orders used it, surpassing PayPal. Continue reading Amazon Payments is Gaining Traction with Smaller Retailers

Esports Championship Series, a professional league just formed by Twitch and competitive-gaming platform startup FaceIt, is offering teams an ownership stake, the first such video-game league to do so, say its founders. “ECS – Counter-Strike,” offers a prize pool of $3.5 million for players competing in Valve’s “Counter-Strike: Global Offensive” first-person shooter game. The new league enters a crowded field that currently includes Activision Blizzard’s Major League Gaming and Electronic Sports League (ESL). Continue reading New eSports League to Provide Stake to Players and Teams

Two digital platforms scored big live sports deals this week. Twitter beat out Verizon, Facebook and Amazon to win the rights to stream 10 of the National Football League’s Thursday night games. In exchange for $10 million for the global rights, Twitter will get 15 advertising slots to sell commercials for each game. Yahoo, which offered free Major League Baseball games last year, will stream 180 games this year for free online, one per day for the rest of the league’s season, except for local TV blackout restrictions. Continue reading Twitter, Yahoo Score Major Live Sports Deals with Ad Slots

Amazon spent years to bring Echo from an idea to an intelligent, voice-controlled product that could play music, order groceries and read the news out loud. Amazon chief executive Jeff Bezos demanded perfection, bringing latency levels to below 1.5 seconds, and the result is that Echo and its virtual assistant Alexa are a hit. In less than two weeks, Echo hit a million pre-orders, which took the iPhone 70 days to achieve. Amazon is now letting third-party hardware manufacturers integrate Alexa into their products. Continue reading Amazon’s Alexa Moves Artificial Intelligence Into Mainstream

Intel just introduced the Xeon E5-2600 v4 chip family, which includes up to 22 calculating engines on each chip (up from a maximum of 18) and has built-in features to encrypt data more quickly, thus potentially improving security of cloud computing. Dell, HP and Cisco Systems will use the chips to make new servers. Intel also revealed its collaboration with CoreOS and Mirantis whose technologies are aimed to make it easier for companies to move data between different cloud services or their own data centers and the cloud. Continue reading Intel Debuts Chips, Partnerships for Next-Gen Cloud Computing

Berlin-based SoundCloud, which began signing licensing deals with major and indie record labels in 2014, just debuted its new subscription plan. The online music service’s 175 million regular users will now have the option of the free version, which features 100 million songs, or the $10/month subscription version, SoundCloud Go, which offers 125 million ad-free songs, and lets users save songs to their phones. In 2014, SoundCloud posted $19.5 million in revenue, but a net loss of almost $44 million. Continue reading SoundCloud Debuts Subscription Plan in U.S. with 125M Songs

Pandora Media, which has been a major player in online music for the last decade, is in the midst of reinventing itself. As competition in the online music space has grown fierce, particularly as Spotify and Apple Music have transformed streaming music, Pandora’s numbers of monthly users and its stock has fallen. This week, the company announced it was replacing its chief executive with one of its founders, Tim Westergren, who had been serving on the board. Pandora has also reportedly examined the possibility of a sale. Continue reading Pandora Taps Westergren as Chief Exec, Moves to Streaming

Silicon Valley has dubbed machine learning and artificial intelligence as the next big thing. Today’s tsunami of data has created the need to make sense of it, quickly and efficiently. Although recent focus has been on giant public clouds from Amazon, Google and Microsoft, now those companies’ abilities to use AI to parse all that data has become the latest arena of competition. All three companies are now striving to define the next gen platform, with Google in the lead and Microsoft and Amazon playing catch up. Continue reading Amazon, Google and Microsoft Race to Dominate AI Platform

ABC just struck a deal with Warner Bros. Television to make all in-season episodes of any future series from the studio available on ABC digital platforms. That’s a victory for the network over other streaming services, in particular Netflix, which often insists on exclusivity, thus blocking networks from securing so-called stacking rights, or five rolling episodes of a current show. The ABC-Warner Bros. deal means that ABC will have more relevant content for its own time-shifted options, including the revamped WatchABC app. Continue reading ABC and Warner Bros. Ink Deal for Network’s Digital Platforms

Until now, Google has been third, behind Amazon and Microsoft, in the fast-growing market of cloud computing services. That all changed at its NEXT conference in San Francisco when the company showcased a variety of cloud-based services including software for machine learning, a powerful new speech service that challenges Nuance’s dominance, and a recently introduced vision service. Google also plans to expand places where people can purchase its cloud services from four regions to 16 in the next year-and-a-half. Continue reading Google Makes its Move to Become a Player in Cloud Services

Starting April 25, Nielsen will provide data for connected TV devices, including Roku, Apple TV, Amazon Fire TV, Google Chromecast, Microsoft Xbox, Sony PlayStation and Nintendo Wii. Also new is Nielsen’s Total Use of Television (TUT) that adds connected-TV device data to traditional TV usage. Nielsen research, based on data from 40,000 households with 100,ooo+ TVs and 50,000 TV-connected devices, also shows that consumers are less likely to cut the cord than add streaming services to traditional pay TV. Continue reading Nielsen Debuts Connected TV Data, Adds to Television Usage

Virtual reality is finally available for consumers. Oculus will ship the much-anticipated Rift VR headset next week, HTC will deliver its Vive VR headset one week later, and Sony is also readying the launch of its PlayStation VR headset. Although there are technical kinks to be worked out and business models to emerge, early signs that consumers want VR are positive. The Rift is back-ordered to July, the Vive to May, and, on Amazon, the PlayStation VR Launch Bundle pre-order sold out within minutes of going live. Continue reading VR Faces its Moment of Truth as Headsets Become Available

Comcast now sells TV, Internet and phone service on Amazon.com in a new retail partnership that has been a year in the making. A new Amazon landing page — the Amazon Cable Store — sells Comcast’s Xfinity-branded bundles, with dedicated customer service for Amazon customers. Comcast, which hopes the relationship will improve its customer service image, also opened two customer call centers to focus entirely on Amazon-generated inquiries about Comcast sales, part of $300 million earmarked to improve customer service. Continue reading Comcast, Amazon Partner to Sell TV, Internet, Phone Services

Amazon and Netflix have both entered a new arena: producing local content in Europe that, they hope, will also have global appeal. Germany, as Europe’s largest and wealthiest country, is of particular interest, but Amazon and Netflix also have competition. In one example, Britain’s Sky – which has 21 million subscribers — and German broadcaster ARD are shooting a 12-episode TV series, “Babylon Berlin,” about the years before Hitler’s rise, at a new $13 million outdoor set constructed at the Babelsberg Film Studio. Continue reading Amazon, Netflix Producing Local Content for European Markets