Salesforce suggests “the retail industry is again on the precipice of major disruption” based on consumer adoption of artificial intelligence, which is being used to change shopping habits and inform purchases through things like personalization, browsing suggestions and recommendations based on past habits and visualizations. Other popular use cases include AI-generated marketing assets and customer service agents. Based on a study conducted in May and June of this year involving 2,400 shoppers and 1,125 retail decision makers, Salesforce notes that one in six shoppers, or 17 percent, have already used generative AI for “purchase inspiration.” Continue reading Salesforce: 17 Percent of Shoppers Have Used Generative AI

Amazon is rolling out systematic artificial intelligence summaries of customer product reviews for mobile users. The retail giant says it will be using generative AI to condense highlights of consumer comments so buyers won’t have to wade through dozens of individual reviews to grasp recurring sentiments. Short, AI-generated paragraphs will begin appearing on the product detail page, highlighting prevalent opinions. Along with the summary, Amazon will also include clickable buttons that highlight key product attributes, such as “ease of use,” “wearability” or “performance,” linking the references to reviews that discuss those aspects in detail. Continue reading Amazon’s Generative AI Will Help Streamline Product Reviews

Amazon plans to enable palm-scan payments at the company’s 500-plus U.S. Whole Foods stores by year’s end with enrollment in Amazon One. Amazon Fresh grocery stores, select Panera restaurants, some stadiums and concert venues, and even a few Starbucks locations are said to be participating in the rollout. Amazon introduced hand-scanning sensor technology in 2020 in a bid to rival Google and Apple in the digital wallet sector. The e-retail giant now has the scanners installed in about 400 locations, some 150 of which are third-party owned, like the Hudson Group airport stores and Coors Field in Denver. Continue reading Amazon Palm-Scan Payment Plan to Challenge Apple, Google

The National Football League is raising the price of its streaming service, NFL+, now in year two, as live streams of the NFL Network and NFL RedZone cable channels are becoming part of the package. Cost of the premium plan will be $14.99 a month (or $99.99 per year), up 50 percent from $9.99, with the bundled NFL Network and its exclusive regular-season games, and fan-favorite RedZone, which carries live action from all Sunday afternoon games. A subscription to NFL+ with only the NFL Network added will increase 40 percent to $6.99 per month (or $49.99 per year), from $4.99. The changes will coincide with the start of the new season on September 10. Continue reading NFL+ Boosts Prices as It Bundles with NFL Network, RedZone

Google has debuted Project IDX, an AI-enabled development environment for building full-stack web and multiplatform apps. Comparing app development that works across mobile, web, and desktop platforms to “building a Rube Goldberg machine” with a duct-taped tech stack, Google says Project IDX smooths the process of compiling, testing, deploying and monitoring apps. The browser-based Project IDX is built on the Google Cloud using the Codey family of AI foundation models built on PaLM 2. Currently, IDX supports the JavaScript and Dart languages, with plans for Python, Go and more. Continue reading Google’s Project IDX Offers Full-Stack Dev in a Web Browser

Amazon’s AWS cloud-computing unit generated $22.1 billion in Q2, a 12 percent year-over-year gain that was a highlight in a strong quarter for the e-commerce giant. The company generated a total of $134.4 billion in revenue for the period ending in June, an 11 percent increase over the prior year. Advertising was also strong, jumping 22 percent to $10.68 billion. Cost-cutting and rebounding e-commerce helped propel the Seattle-based company to a quarterly profit of $6.75 billion (its strongest performance since Q4 2021), which contrasted sharply with a loss in the same period last year. Continue reading AWS, Advertising Drive Amazon to 11 Percent Revenue Gain

Social image pinboarding and shopping inspiration platform Pinterest touted its recently announced Amazon partnership and AI efforts as part of its Q2 2023 earnings, which showed a 6 percent gain in year-over-year revenue of $708 million, beating analyst expectations. Pinterest announced the multiyear partnership with Amazon that marked a Pinterest first for third-party ads. On the investor call, Pinterest CEO Bill Ready told analysts the company has been testing Amazon ads traffic and is “very pleased” with the early results. When users click on Amazon ads on Pinterest they land on Amazon’s site to complete their purchase. Continue reading Pinterest Touts AI and Amazon Partnership with Q2 Earnings

Amazon says it achieved its “fastest Prime speeds ever” for deliveries across the 60 largest U.S. metro areas in Q2, when more than half its member orders arrived “the same or next day.” The benchmark announcement precedes this week’s earnings statement and was couched as fulfillment and transportation investments that have paid off. Amazon says it will in two years double the number of same-day delivery sites. So far in 2023 it has “delivered more than 1.8 billion units to U.S. Prime members the same or next day,” almost four times the shipments delivered at that rate during the same period in in 2019. Continue reading Amazon Boosts Efforts to Ship its Prime Deliveries in One Day

TikTok is making a big push into e-commerce with a plan to sell made-in-China products to consumers. The move sets up a rivalry with popular shopping platforms Shein and Temu to bring Chinese goods to the U.S., while the overall approach replicates the successful “Sold by Amazon” program. As with leading online marketplace Amazon.com and the companies it represents, TikTok will warehouse and ship items — ranging from clothing, electronics and kitchenware — for Chinese merchants, handling checkout, marketing and after-sale services. TikTok plans to debut its American shopping program in August. Continue reading TikTok Offering Chinese Goods via U.S. E-Commerce Market

Advancing President Biden’s push for responsible development of artificial intelligence, top AI firms including Anthropic, Google, Microsoft and OpenAI have launched the Frontier Model Forum, an industry forum that will work collaboratively with outside researchers and policymakers to implement best practices. The new group will focus on AI safety, research into its risks, and disseminating information to the public, governments and civil society. Other companies involved in building bleeding-edge AI models will also be invited to join and participate in technical evaluations and benchmarks. Continue reading Major Tech Players Launch Frontier Model Forum for Safe AI

Microsoft Cloud drove record sales and profits for Q2, which saw a year-over-year revenue gain of 8 percent to $56.2 billion for April through June. Net income topped $20 billion, a 20 percent gain that beat analyst expectations and the company’s own estimates. Microsoft Cloud revenue for Q2 was up 21 percent, to $30.3 billion. And the company is beginning to see the results of its investments in artificial intelligence. Q2 is Microsoft’s second record-setting quarter this year, topping the three-month high of $52.9 billion in Q1. The previous profit record was $18.8 billion in Q4 2021. Continue reading Microsoft Q2 Marks a Quarterly Sales Record of $56.2 Billion

President Biden has secured voluntary commitments from seven leading AI companies who say they will support the executive branch goal of advancing safe, secure and transparent development of artificial intelligence. Executives from Amazon, Anthropic, Google, Inflection, Meta, Microsoft and OpenAI convened at the White House on Friday to support the accord, which some criticized as a half measure, claiming the companies have already embraced independent security testing and a commitment to collaborating with each other and the government. Biden stressed the need to deploy AI altruistically, “to help address society’s greatest challenges.” Continue reading Top Tech Firms Support Government’s Planned AI Safeguards

Cerebras Systems has unveiled the Condor Galaxy 1, powered by nine networked supercomputers designed for a total of 4 exaflops of AI compute via 54 million cores. Cerebras says the CG-1 greatly accelerates AI model training, completing its first run on a large language AI trained for Abu Dhabi-based G42 in only 10 days. Cerebras and G42 have partnered to offer the Santa Clara, California-based CG-1 as a cloud service, positioning it as an alternative to Nvidia’s DGX GH200 cloud supercomputer. The companies plan to release CG-2 and CG-3 in early 2024. Continue reading Cerebras, G42 Partner on a Supercomputer for Generative AI

The Biden administration has unveiled a new labeling system for smart devices. The U.S. Cyber Trust Mark identifies consumer electronics and appliances that meet security standards and are less vulnerable to cyberattacks. Companies including Amazon, Google, LG, Qualcomm, Samsung and retailer Best Buy participated in announcing the voluntary program. The Connectivity Standards Alliance (CSA), purveyor of the Matter smart home standard, has also pledged support. The program is scheduled to roll out in 2024. Devices bearing the U.S. Cyber Trust Mark will have met security standards established by the National Institute of Standards and Technology (NIST). Continue reading White House Announces Smart Device Cybersecurity Labeling

Video streaming service Twitch is rolling out a Discovery Feed to support growth opportunities for smaller streamers. That and other short-form video features were announced at TwitchCon Paris this past weekend. Though the platform’s primary business remains live-streaming, it wants to give creators a chance to promote their content in the native environment rather than on YouTube and TikTok, where most of the outreach has taken place to date. Like TikTok, the Twitch Discovery Feed is designed as a scrollable vertical feed that relies on algorithms to serve clips to users even when the creators aren’t live. Continue reading Twitch to Offer Short Videos, Discovery and Stories This Fall