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Debra KaufmanOctober 6, 2020
Facebook’s lawyers, relying on research by the law firm Sidley Austin LLP, prepared a 14-page document that lays out its defenses against government threats to force a break from its messaging service WhatsApp and photo- and video-sharing platform Instagram. Congress and other federal antitrust regulators continue to investigate Facebook, as well as Google, Amazon and Apple, and the House Antitrust Subcommittee is expected to release its findings this month. Facebook’s acquisitions of Instagram in 2012 and WhatsApp in 2014 were vetted by the Federal Trade Commission. Continue reading Facebook Argues Breakup Would Be Costly, Weaken Security
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Debra KaufmanOctober 5, 2020
Facebook shut down malware out of China that stole user credentials to serve ads for diet pills, sexual health products and counterfeit goods including designer handbags, shoes and sunglasses. The hackers used the consumer’s associated payment method to purchase the ads, at the cost to victims of $4 million. The social media company first exposed these attacks in 2018 and traced them to ILikeAd Media International, filing a civil suit against the firm and the two Chinese nationals who allegedly developed the malware. Continue reading Facebook Detects Malware That Was Being Used for Ad Fraud
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Debra KaufmanOctober 2, 2020
The House Antitrust Subcommittee is about to release a report of its 15-month investigation of Google, Apple, Amazon and Facebook. The lawmakers gathered 1+ million documents from the companies in question and their rivals. The subcommittee, chaired by Congressman David Cicilline (D-Rhode Island), also met with the four companies’ chief executives. Meanwhile, the European Union plans to ban tech companies from “preferencing” their own services and apps, and China is planning its own antitrust investigation of Google. Continue reading Big Tech Faces Scrutiny by Regulators in the U.S and Abroad
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Debra KaufmanOctober 2, 2020
Amazon-owned Twitch, which now has 17.5 million average daily visitors, responded to the escalating problem of its users being hit with music copyright takedowns. Under pressure by the Recording Industry Association of America (RIAA) and National Music Publishers Association (NMPA), Twitch debuted a beta version of Soundtrack by Twitch, an in-platform music streaming service featuring 1+ million copyright-cleared songs by independent artists that can be used legally and free of charge as background music. Continue reading Twitch Inks Live-Streaming Deal with Indie Music Companies
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Debra KaufmanOctober 1, 2020
Amazon debuted Explore, a platform for live classes, sightseeing tours, personal shoppers and other virtual experiences hosted by local experts. The video is one-way but the audio is two-way so the user can ask questions and make requests of the video’s host. Among the offerings are a $129 bagel cooking class and, for $70, a 45-minute virtual tour of a Lima, Peru mansion. At launch, Explore offers 86 experiences across 16 countries, but the platform has potential for significant growth. Other companies offering virtual experiences include Airbnb and fitness company ClassPass. Continue reading Amazon Explore Platform Delivers Unique Virtual Experiences
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Debra KaufmanSeptember 30, 2020
Roku is debuting a new Ultra with, for the first time, Dolby Vision, which plays back HDR (high-dynamic range) content. This new $100 Ultra also features a speedier quad-core processor, more RAM and around 50 percent better Wi-Fi range, although the company has not released full specs on the device. The form factor is now somewhat rounder, to house its revamped wireless antennas, and still features an Ethernet port, an HDMI cable and earbuds. Also new, the Roku Channel is available as a standalone Android and iOS app. Continue reading Roku Announces Its New Ultra with Support for Dolby Vision
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Debra KaufmanSeptember 29, 2020
Apple’s 30 percent commission on digital goods and services in its App Store has raised the ire of numerous companies, including Netflix and Spotify, which have formed a coalition to promote legal and regulatory changes for app marketplaces. Apple and Epic Games are battling the issue in court, and Spotify filed an antitrust suit in Europe last year, with claims that it unfairly harms competitors. Apple is, however, giving a brief COVID-19-related reprieve on fees to some companies selling virtual experiences. Continue reading Apple Under Increasing Pressure to Change App Store Fees
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Debra KaufmanSeptember 28, 2020
Amazon announced new smart home devices during its fall hardware event last week, including an expanded Fire Stick collection, redesigned Echo speaker lineup, and Ring in-home drone. Amazon is also launching its Luna cloud gaming service, and introducing Car Cam and Car Alarm to Ring’s lineup. Alexa’s capabilities have expanded, from being able to read books to children to a new security feature, Guard Plus, that can detect sounds around a user’s house and trigger dog-barking to scare off intruders. In times of COVID-19, said Amazon head of devices and services Dave Limp, “our homes have become our offices, our classrooms, movie theaters and more.” Continue reading Amazon Unveils Devices for Gaming, Autos and Smart Home
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Debra KaufmanSeptember 28, 2020
With its new deal to invest in TikTok (with Oracle), Walmart is taking big steps to create a transformative digital-centric future and a company that can successfully compete with its closest rival, Amazon. One analyst predicted the TikTok deal could “redefine retail” and Cowen retail analyst Oliver Chen called it a “bigger-picture opportunity.” Although it’s not yet clear what Walmart will do with TikTok, it now has another way to engage with consumers not actively shopping online, perhaps gathering data or serving ads. Continue reading Walmart Propels Its Digital Future with Walmart+ and TikTok
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Debra KaufmanSeptember 21, 2020
Amazon Music now offers 70,000+ free podcasts and is also developing new podcast programming, making it the latest streaming music service to dive into the genre. Although the field is dominated by Apple Podcasts and Spotify, Amazon executives believe its offering will be competitive because it will be able to bring in new podcast listeners, especially via its Echo home speakers. Amazon’s free podcasts are available for all of its Music tiers and debuted first in the United States, United Kingdom, Germany and Japan. Continue reading Amazon Music Offers Free Podcasts, Develops New Programs
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Debra KaufmanSeptember 21, 2020
As the holiday season looms, Amazon plans to launch 1,000 small delivery hubs throughout the U.S., according to sources. With COVID-19, online orders soared, and Amazon was not capable of meeting its two-day delivery pledge. The company hired 175,000 new workers, which has helped clear the delivery pipeline, but wants to ensure that Amazon Prime subscribers can get as many products as possible on the same day. Its rivals Walmart and Target are able to speed deliveries due to their thousands of well-located stores. Continue reading Amazon’s Small Hub Plan Threatens UPS, U.S. Postal Service
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Debra KaufmanSeptember 18, 2020
AT&T plans to introduce a lower-cost, ad-supported version of HBO Max in the spring, said chief executive John Stankey, who added that it would be a “light ad load.” Some shows, however, would only be available to subscribers who pay for the full-price version. With the move, HBO Max is joining Hulu and NBC’s Peacock that also offer a free or lower-price version that comes with commercials. Stankey also revealed the company is considering ad-supported wireless phone plans as soon as a year from now. Continue reading AT&T to Launch Ad-Supported HBO Max and Mobile Service
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Debra KaufmanSeptember 16, 2020
San Francisco-based startup Abnormal Security is moving its AI-driven email security software to Microsoft’s Azure Marketplace, in exchange for Microsoft’s promise to sell Abnormal’s services to its enterprise clients. This is the first such deal for Microsoft, which is battling Amazon for cloud computing dominance. Amazon has already inked similar deals; in a January agreement, cloud-cost management software company Apptio expanded its use of Amazon Web Services in exchange for Amazon’s help to sell Apptio’s services to its clients. Continue reading Amazon and Microsoft Boosting Cloud Services with Startups
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Debra KaufmanSeptember 10, 2020
In August and September, Amazon revealed plans to hire 20,000 more employees in seven cities in the U.S. and the UK. The massive e-commerce company has seen tremendous growth during the coronavirus pandemic as have other retailers including Walmart, Target and Instacart. Amazon, which continues to allow employees who can work from home to do so until January 8, is continually recruiting hourly positions at warehouses. Although it pays a minimum of $15 an hour, Amazon no longer provides incentive pay or stock for hourly workers. Continue reading Amazon Hires, Builds and Grows During the COVID Pandemic
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Debra KaufmanSeptember 9, 2020
The Internet Association, representing Amazon, Facebook, Google and others, urged the Federal Communications Commission to reject the Trump administration’s effort to limit Section 230 of the 1996 Communications Decency Act, which shields social media companies from liability for content posted by users. The IA said the effort is “misguided, lacks grounding in law, and poses serious public policy concerns.” The Consumer Technology Association agreed, saying new rules would “make compliance all but impossible.” Yesterday, Senate Republicans introduced legislation that would hold social platforms more responsible for content. Continue reading Internet Firms Battle Government’s Plan to Limit Section 230