Amazon recently announced PayCode, a new pay-with-cash option for its online shoppers. The e-commerce giant’s service is the latest step in taking on low-price retail chains like Walmart. The move could help attract the 8+ million low-income households in the U.S. that do not presently have bank accounts, debit cards or credit cards. PayCode users can place an order on Amazon and then pay in cash within 24 hours at one of 15,000 Western Union locations. Amazon is also looking to expand its recently developed cashierless Go technology by bringing it to retailers such as movie theaters and airport shops. Continue reading Amazon Eyes Low-Income Shoppers with PayCode Service

Californians for Consumer Privacy, which led the push for the privacy law that passed in the state, has a new plan to establish a data protection agency to make sure the law is enforced. The goal is to amend the law via a ballot initiative; it will take the valid signatures of more than 620,000 registered voters to put it on the ballot. The California Consumer Privacy Act now gives consumers the right to see what personal data has been collected, to delete it and to prevent companies from selling it. Continue reading Californians for Consumer Privacy Make Bid for Enforcement

Amazon is strategically moving its Alexa digital voice assistant into a wide range of products, for use in many settings. Among the newly introduced smart products powered by Alexa are earbuds, a ring, eyeglass frames and even a lamp. The idea, said Amazon hardware head Dave Limp, is to allow Alexa to follow the consumer throughout her day, via such smart lifestyle devices. To enable this, Amazon also debuted its own low bandwidth 900MHz network, Amazon Sidewalk, to connect Internet of Things devices. Continue reading Amazon Unveils New IoT Devices for On-the-Go Consumers

Amazon created the Voice Interoperability Initiative to achieve software compatibility among digital voice assistants, encouraging its widespread adoption. Although 36 companies have joined the initiative, Apple and Google have not. Their absence is a significant impediment to the initiative’s goals, since Apple’s Siri and Google’s Assistant software are installed by default in most of today’s smartphones. Amazon’s Alexa, meanwhile, has no presence on smartphones, although its Echo speakers are a hit with consumers. Continue reading Amazon Forms Coalition for Voice Assistant Interoperability

In partnership with Amazon, Discovery Inc. is introducing a video-streaming app in late October called Food Network Kitchen. The new app will feature on-demand programming, recipe videos, interactive classes and Alexa support. For $6.99 per month (or $59.99 annually), subscribers will be provided the opportunity to attend up to 25 live, interactive cooking classes each week led by celebrity chefs such as Alton Brown, Bobby Flay, Guy Fieri, Ina Garten and Martha Stewart. “It’s our mission to delight, inspire and, of course, teach our millions of viewers everything we know about food and cooking,” explains Food Network. Continue reading Food Network App to Offer Live Interactive Cooking Classes

Princeton University and University of Chicago researchers studied over 2,000 channels on streaming devices Amazon Fire TV and Roku — and found that 89 percent of the Fire TV channels and 69 percent of Roku channels included trackers. Those trackers collect data on viewing habits and preferences, device serial numbers and IDs, Wi-Fi network names and MAC (media access control) addresses, which are network interface identifiers. Some channels had 64+ different tracks. Users have no tools to examine the traffic or block ads. Continue reading Researchers Find Fire TV, Roku Channels Are Tracking Data

Publishers complain that their news scoops, when posted online, are quickly nabbed and recycled by other publications, leading to a loss in traffic. To stem the flow, Google made changes to its algorithm and its guidelines to favor original reporting. Google vice president of news Richard Gingras said that the company would make it easier for readers to “find the story that started it all.” He later added that the shift also benefited Google Search and Google News in its efforts to “retain the trust of [its] users.”

Continue reading Google Updates Algorithm, Guidelines to Aid Original Stories

Apple researchers investigated what people really want in a digital assistant, finding that people deem an assistant “likeable” and “trustworthy” when it mirrored their own degree of chattiness. It also found that the features that make up mirroring can be extracted from the user’s speech patterns. Amazon researchers conducted a project that found Alexa can figure out what a user wants via so-called dialogue state tracking, in which it estimates and keeps tabs on a person’s goals throughout a conversation. Continue reading Amazon, Apple Research How to Improve Digital Assistants

Amazon’s search algorithm can make or break a product. Sources are now saying that the tech behemoth adjusted its system late in 2018 so that products that bring it bigger profits get the most visibility. That could include Amazon’s own brands over products that might be more relevant and popular. The tweak in the algorithm took place against the backdrop of ongoing tensions between the executives running Amazon’s retail businesses, who wanted the switch, and those at A9, the company’s search team, who did not. Continue reading Tension Over Algorithm Roils Amazon Retail, Search Teams

The NFL and Facebook renewed their video deal through the 2020 season. In the original deal, inked in 2017, the NFL provided recaps from all 256 regular season games plus other content for Facebook Watch. The NFL will continue to supply the season recaps, along with original content, content related to the NFL’s 100th anniversary and material from the NFL Films archive featured on “NFL Throwback.” Facebook says that, in 2017 and 2018, over 22 million people watched at least a minute of an NFL recap. Continue reading New NFL-Facebook Contract Will Run Through 2020 Season

The Federal Trade Commission has begun its investigation of Amazon by trying to determine if small businesses do in fact have alternative marketplaces. Several attorneys and “at least one economist” have been conducting 90-minute interviews with some of Amazon’s third-party vendors, to see if they do earn revenue from eBay, Walmart or other shopping sites. According to former FTC staffer Michael Kades, the length of the interviews and number of staff dedicated to the task indicates the agency is doing a “serious job.” Continue reading FTC Begins Amazon Probe by Talking to Third-Party Vendors

Congress just received an open letter on behalf of the Business Roundtable, an association comprised of the chief executives of the U.S.’s biggest companies. Signed by 51 tech company executives, the letter asks legislators to create a federal law on data privacy, thus avoiding the patchwork-quilt of state laws now being passed. Amazon, AT&T, Dell, IBM, Qualcomm, SAP, Salesforce, Visa, Mastercard, JPMorgan Chase, State Farm and Walmart are just some of the companies whose chief executives signed the letter. Continue reading Technology Chief Executives Lobby for Federal Privacy Law

In its last fiscal year, which ended in March, Alibaba Group’s 654 million customers bought $835 billion worth of goods, with revenues of $56.2 billion, cementing the company’s credentials as the world’s largest e-tailer. Put another way, the company handled more business than Amazon and eBay combined. Notably, 66 percent of Alibaba’s revenue — $36.9 billion — came from China. But translating that success to other countries has proven elusive — a mere 5 percent of the company’s revenue came from international locations. Continue reading Alibaba Dominates E-Tail in China But Fails to Thrive Abroad

Beginning January 2020, the California Consumer Privacy Act (CCPA) will allow that state’s residents to find out exactly what personal data companies hold about them — and ask them to delete such information. Consumers will also have the option of opting out of allowing their personal information to be sold. The legislation — which was designed to make Amazon, Facebook, Google and others more transparent — will impact a wide range of companies, large and small, including airlines, banks, retailers and restaurants. Continue reading Companies Prep for Brunt of California Consumer Privacy Act

Democrats and Republicans have come together to examine big tech companies. Last Friday, a bipartisan group of attorneys general in eight states and the District of Columbia began an antitrust probe of Facebook, and, on Monday, another such group announced its intention to investigate Google. Sources said attorney general Ken Paxton (R-Texas) is leading the Google investigation. The Federal Trade Commission, Justice Department, and House and Senate committees are also scrutinizing the tech companies. Continue reading Government Makes Bipartisan Push to Investigate Big Tech