By
Paula ParisiJanuary 9, 2024
Apple has set a February 2 release date for the much-anticipated Vision Pro mixed reality headset, with preorders to begin January 19. The $3,500 device (plus $149 for prescription lenses) will be available to U.S. buyers at all Apple Store locations and through the Apple Store online. News of the company’s first new product since the Apple Watch in 2015 sent Apple shares up 7.74 percent by market close, even though the device is at this point (and price) aimed at enterprise customers. The headset has 256 GB of storage and runs on Apple’s new visionOS, the company’s first spatial operating system. Continue reading Apple Vision Pro Headset Available to U.S. Market February 2
By
Paula ParisiDecember 21, 2023
Apple is pausing sales of its two newest Apple Watch models following a U.S. International Trade Commission (USITC) import ban due to unauthorized use of technology patented by Irvine, California-based medical device maker Masimo. Apple plans to have the Series 9 and Ultra 2 watches removed from its online and retail stores by December 26. The move, which comes at the height of the holiday shopping season, will no doubt prompt a frenzy of in-store purchases between now and Sunday. Apple has the decision under review. Barring reversal, it could take steps to reintroduce the watches. Continue reading Apple Yanks Newer Watches from Retail Following Patent Suit
By
Paula ParisiJune 5, 2023
Apple is reportedly planning at least 15 new retail stores in the Asia-Pacific market, as well as five more outlets in Europe and the Middle East, and four additional locations in North America. Initial reports indicate the expansion is expected to run through 2027 and will also include refurbishing or relocating existing stores in the U.S., Europe and Asia. Overall, the company is exploring 53 new, remodeled or relocated stores over the next four years. Revitalization of the 22-year-old retail operation arrives in the wake of Apple contending with the COVID-19 pandemic downturn and labor unrest at some of its locations. Continue reading Apple Is Planning Expansion and Updates to Retail Presence
By
Rob ScottJune 20, 2022
The National Labor Relations Board announced over the weekend that 65 Apple employees at a Towson, Maryland store (near Baltimore) have voted to unionize (33 voted against). The Apple CORE (Coalition of Organized Retail Employees) will become part of the International Association of Machinists and Aerospace Workers (IAM). The decision follows a growing labor trend across restaurant, retail and tech industries, while marking a first for Apple’s more than 270 U.S. retail locations. The Towson facility is the third Apple Store to conduct a union drive this year, but the first to hold an official vote. Continue reading In First for Apple, Maryland Store Employees Vote to Unionize
By
Paula ParisiJune 1, 2022
Apple Store workers in Atlanta, Georgia have paused organizing efforts that could have resulted in the first unionized Apple Store in the U.S. The matter was scheduled to be put to vote this month, but the Communications Workers of America withdrew the request, citing the safety of Cumberland Mall workers amidst a COVID-19 surge and charges of union busting by Apple. At least three other U.S. Apple Stores are holding union drives, according to reports. Workers at a Towson, Maryland location are scheduled to vote June 15, with New York City’s Grand Central Terminal Apple Store also teeing-up, union leaders say. Continue reading Atlanta Apple Store Employees Pause Union Organizing Push
By
Paula ParisiNovember 19, 2021
In what’s billed as a major triumph in the “right to repair” movement, Apple says it will begin selling the parts and tools to allow people to make their own iPhone repairs. The movement gained momentum in July when the FTC announced it would step up enforcement against tech firms that made gadget repairs difficult for consumers and small businesses. Microsoft, which along with Apple, Google and Amazon had lobbied against the FTC effort, in October announced it was joining Dell, HP and Motorola in getting a jump on “right to repair” legislation. Continue reading Apple Self Service Repair Shop Is Good News for Consumers
By
Debra KaufmanJune 30, 2021
Apple just opened a new Apple Store in a 94-year-old former landmark movie theater in downtown Los Angeles. The company completed a lavish restoration of the 1927 Tower Theatre, located below 8th and Broadway. Hundreds of Apple fans awaited the opening and many of them met chief executive Tim Cook at the door. Other celebrities at the opening included filmmaker and actor Mark Duplass, singer and producer Finneas, and actor and comedian Paul Scheer. The previous day, historic preservationists were invited to tour the building. Continue reading Apple Unveils Downtown Los Angeles Store in Historic Cinema
By
Debra KaufmanMarch 17, 2020
Due to the coronavirus, Apple closed its retail stores outside of mainland China, Hong Kong and Taiwan. The move will shutter 450 stores in 21 countries until March 27. Apple chief executive Tim Cook noted that, “the most effective way to minimize risk of the virus’s transmission is to reduce density and maximize social distance.” Employees of the stores will continue to be paid. The company is also paying special attention to apps related to the coronavirus, to weed out misinformation and inappropriate content. Continue reading Apple Closes its Retail Stores, Vets Apps Related to COVID-19
By
Debra KaufmanJanuary 16, 2020
Since its debut two months ago, the Disney+ mobile app has been downloaded from the Apple Store and Google Play 41 million times — four times as many as HBO Now — earning nearly $100 million, reports Sensor Tower. That news sent Disney shares up two percent to $146.72. In Q4 2019, Disney+ was downloaded 30 million times, more than twice that of TikTok. According to a YouGov survey, 76 percent of respondents were satisfied or very satisfied with Disney+ compared to 48 percent for Apple TV+. Continue reading Disney+ Service Has Strong Start with 41 Million Downloads
By
Rob ScottJune 21, 2019
Apple and Best Buy announced the two companies are extending their partnership so that technicians can repair iPhones at any of the 992 Best Buy locations in the U.S. The companies also revealed that 7,600 Geek Squad techs are now certified for iPhone repairs using genuine parts from Apple. While Apple will continue to offer repairs at its own stores, the new deal should prove beneficial to iPhone users in Montana, North Dakota, South Dakota, Vermont, West Virginia and Wyoming, since Apple does not presently have stores in these states. Continue reading Apple iPhones Can Now Be Repaired at Any U.S. Best Buy
By
Debra KaufmanJune 1, 2018
JX Press Corp., a news technology startup founded in 2008 by Katsuhiro Yoneshige, broke the news in Japan of Kim Jong-nam’s death. What’s remarkable is that the company doesn’t employ any journalists or have any international bureaus. Instead, it got the scoop — 30 minutes before big media outlets including TV stations — with a combination of artificial intelligence and social media. Yoneshige and his team used machine learning to build a tool that finds breaking news in social media posts and writes it up as news reports. Continue reading Japanese Startup Breaks News Stories With AI, Social Media
By
Debra KaufmanOctober 31, 2017
Demand appears to be outstripping supply for Apple’s new iPhone X, since early order estimated shipment dates have been pushed to December. Online preorders began at 3:00 am ET on Friday in 50+ countries. The phone officially goes on sale on November 3, but the shipping estimate for the U.S., China and Japan is now at five-to-six weeks, at least twice the wait for new models a year ago. For example, when the iPhone 7 and 7 Plus went on sale last year, Apple estimated deliveries in one-to-three weeks. Continue reading Apple iPhone X Shipping Delays: A Supply or Demand Issue?
By
Rob ScottJuly 14, 2017
In an effort to help consumers better understand the benefits of Apple HomeKit products, Apple has installed interactive smart-home displays in 46 of its retail locations worldwide. Apple customers can use the Home mobile app via an Apple Watch, iPhone or iPad to perform functions such as turning on Philips Hue light bulbs and controlling Hunter ceiling fan speeds. Apple’s Home app allows users to control HomeKit-enabled smart devices from a single location (or even collectively with a single command) by tapping the screen or interacting with virtual assistant Siri. Continue reading Apple Installs Interactive HomeKit Experiences in 46 Stores
By
Debra KaufmanDecember 12, 2016
In April, Sony will start releasing smartphone versions of popular PlayStation games in Japan as well as a pad and playing cards that gamers can connect to their smartphones via Bluetooth technology. Among those games are “Everybody’s Golf” and “PaRappa the Rapper.” Sony’s goal is to have a new and more constant revenue stream, given that the console business is dependent on the introduction of new hardware. Sony already provides die-hard PlayStation fans a subscription program for low-cost game rentals. Continue reading Sony to Launch Mobile Versions of PlayStation Titles in Japan
By
Debra KaufmanMay 23, 2016
On the 15th anniversary of the first Apple retail store, the company unveiled a new design for its 477 physical outlets. In the face of a slump in sales, the redesigned stores are one more way to bring in customers, existing and new, to buy products and bask in the Apple lifestyle. The first to open is in San Francisco’s Union Square. The two-story building features 42-foot-tall glass doors that expose the interior to the street, special displays on photography, music and more room to wander and play with Apple products. Continue reading Apple Redesigns Retail Stores, Opens San Francisco Flagship