Facebook just launched its new personal assistant, M, to a few hundred San Francisco Bay Area users. Unlike Apple’s Siri or Microsoft’s Cortana, however, M is not just powered by artificial intelligence. M does all the same things that Siri and Cortana do, but it adds a team of experienced customer service reps to accomplish more “human” tasks such as calling the cable company and enduring automated messages and holds. Facebook is disadvantaged on mobile devices, but the company hopes its efficiency will spur usage. Continue reading Facebook Personal Assistant Integrates AI with Human Touch

The use of ad-blocking software is increasing to the point that some advertisers say it could be perilous to the Internet’s economic model. And it’s about to get worse for them. Whereas, now, ad-blocking software is limited to desktop computers, Apple iOS 9 will extend ad-blocking to mobile phones as well. But there could be a solution, say some experts. Advertisers are going to have to create simpler, less intrusive ads to survive. The other option — begging for customers to disable ad-blocking — hasn’t seen much success. Continue reading Advertisers Face an Increase in Ad-Blocking, Search for Fixes

Search and apps may dominate today’s landscape for mobile devices, but two different trends are already vying to dominate the future of smartphones and the Internet. One group, led by Apple and Google, sees a future in which artificial intelligence or a virtual assistant — think Siri and Google Now — integrate apps, websites and any other online “silos.” The other group plans to leverage messaging apps to incorporate as many functions as possible. China’s WeChat dominates here, but Facebook and Snapchat also fall into this group. Continue reading The Mobile Future: Operating Systems Versus Messaging Apps

Stewart Butterfield, founder and CEO of office chat software maker Slack Technologies, says his company is using AI to help build an advanced virtual assistant. Slackbot, Slack’s current built-in assistant, is an icon used for tips, searches and even a sprinkling of humor. In discussing the future potential of Slackbot, Butterfield compares it to the Samantha software voiced by Scarlett Johansson from the film “Her.” Butterfield is leveraging natural language processing and machine learning to build a truly helpful digital office assistant. Continue reading Slack Uses Artificial Intelligence to Build New Virtual Assistant

At Apple’s upcoming September 9 event, the Silicon Valley company will announce a more powerful version of its Apple TV set-top box. But what it won’t be introducing is a live TV service streamed over the Internet. Although Apple insiders are mum, those close to the project say that Apple hasn’t licensed enough content from TV networks and that talks to do so are moving slowly. Another obstacle is a sufficiently robust computer network to guarantee the content will stream properly. The company is reportedly now targeting a 2016 launch date. Continue reading Apple Delays Live TV, Lacking Licensed Content and Network

Earlier this summer, we reported that Industrial Light & Magic was launching its new ILMxLAB division to develop virtual reality and augmented reality experiences for movie fans. The experimental division has now shown off three of its VR and AR proof of concept projects. In addition, ILMxLAB houses a team from Walt Disney Imagineering that’s working on futuristic Disneyland attractions. None of it would be possible without ILM’s unique blend of creative staff, cutting edge technology and years of expertise. Continue reading Industrial Light & Magic Creates VR/AR Projects in ILMxLAB

Sales of the once-popular iPads are tumbling, and Apple is taking a hard look at business computing as a way to offset the loss. To make the iPad a tool more compatible to the workplace, the Silicon Valley company has begun to collaborate with more than 40 technology companies to create the kinds of apps and tools that will make it appealing to businesses, a sector it has never seriously gone after. With an estimated $2 trillion spent every year on technology for the workplace, the stakes are big. Continue reading Apple Focuses on Business Computing as iPad Sales Decline

Google, which enjoyed enormous popularity and usage numbers in the European Union, now suffers blowback from information revealed in the NSA documents leaked by Edward Snowden. Not long ago, free-speech advocates in many countries applauded Google for shutting down its China site rather than face censorship, and Google has also been seen on the right side of history during the Arab Spring and in Syria. But now, the EU is accusing the tech giant of abusing its power — and it is looking for payback via an antitrust suit. Continue reading Google’s Fall From Grace in EU Culminates in Antitrust Suit

Since launching Apple Music on June 30, Apple reports 11 million users have signed up for a three-month trial to access 30 million songs. If they all become paying members, by October the Silicon Valley firm will have half the membership of leading music streamer, 10-year old Spotify. Apple is launching a comprehensive marketing campaign — with billboard, TV and radio ads — for the new streaming service. In the fall, it will roll out its Android version of Apple Music in beta. Continue reading Apple’s Plan to Dominate Streaming Music Off to a Good Start

The Chinese government stated it will place cybersecurity police units at the country’s major Internet companies and websites, to prevent fraud, other illegal activities and the amorphously phrased “spreading of rumors,” reports the state-owned Xinhua News Agency. The Internet in China is monopolized by three major companies: e-commerce site Alibaba, Tencent for gaming and messaging, and search engine Baidu. Neither Facebook nor Google operate in China; LinkedIn, which has agreed to China’s cybersecurity measures, does. Continue reading China Ratchets Up Internet Control with On-Site Cyber Police

When Apple chief executive Tim Cook and other senior executives visited BMW headquarters last year, to learn how the German car manufacturer makes its i3 electric car, rumors were rife that a partnership deal was in the works. When no announcement followed, many concluded that Apple was pursuing its own branded electric car. Now, industry insiders have come out with another twist in the story: Apple and BMW are still talking about their mutual interest in an intelligent electric car. Continue reading Apple, BMW Continue Conversations About Connected E-Car

MPEG LA announced a call for patents for MPEG-DASH (Dynamic Adaptive Streaming over HTTP), to the dismay of many industry watchers. When MPEG-DASH first debuted in 2011, the issue of royalties wasn’t raised and DASH was quickly and widely deployed, in everything from browsers to smart TVs. The problem is that DASH is an integral part of HTML5, which is beginning to displace Flash. With the specter of patents looming, some software vendors could find royalties to be an obstacle to staying in business. Continue reading MPEG LA Calls for Patents to Organize Joint DASH License

Verizon Communications has signed a multiplatform deal with HBO that will allow the telecom to offer HBO’s standalone streaming video service to more than 100 million wireless customers in addition to non-Verizon mobile device users. Verizon will offer HBO Now on its upcoming mobile video platform (reportedly to be called Go90) and to its DSL and FiOS broadband customers for $15 a month. Verizon is the latest distributor for HBO’s OTT offering, which initially launched in early April with Apple and Cablevision Systems. Continue reading Verizon to Offer HBO Now to Broadband, Mobile Video Subs

Twitter’s live video streamer Periscope updated its iOS app this week to include a new mute feature that prevents users from being interrupted by new broadcast notifications. Version 1.1.3 also brings a refreshed global feed for discovering streams around the world, the ability to access your broadcast stats from previous streams (not just at the conclusion of a broadcast), the option of language preferences in profile settings, and Handoff support that allows users to initiate viewing on one device and pick up the same stream on another device. Continue reading Periscope Releases Several New Features in iOS App Update

Elon Musk and Stephen Hawking are among thousands of individuals pushing for a worldwide ban on autonomous weaponry and military robots. They warn that while use of such weapons could reduce military causalities, they could also set off a global arms race and end up in the hands of terrorists and warlords. Military robots are viewed as more dangerous than drones because they can search for and engage targets without remote direction from people, and are easier and cheaper to mass produce than nuclear weapons. Continue reading Tech Leaders and Researchers Call for Ban on Military Robots