After being deluged by 75,000+ individual arbitration demands filed by plaintiff’s attorneys on behalf of Echo users, Amazon changed its terms of service to allow customers to file lawsuits. It now faces at least three potential class action suits, one of them brought May 18 that alleges that its Alexa-enabled Echo devices record people without their permission. Arbitration requirements are often inserted in many consumer contracts and the U.S. Supreme Court has repeatedly upheld and underlined the right to mandate arbitration. Continue reading Amazon Quietly Changes Terms of Service to Allow Lawsuits

Members of the Senate Commerce Committee interrogated Equifax interim chief executive Paulino do Rego Barros, but not about the widely reported hack that compromised the personal data of more than 145 million U.S. consumers. The committee wanted to know why Equifax was storing the information to begin with, challenging Equifax’s right to profit from such personal information. The highlight of the meetings thus far has been Barros’ assertion that Equifax, not consumers, own the data collected about them and that people cannot remove themselves from the company files. Continue reading Under Senate Grilling, Equifax Says It Owns Consumer Data

Netflix had been fighting to stream two movies produced by Relativity Media ahead of their planned theatrical releases, but a judge on Friday issued an order preventing Netflix from doing so. According to Judge Michael Wiles of the U.S. Bankruptcy Court in Manhattan, an early release of the comedy “Masterminds” and horror film “The Disappointments Room” could be “devastating” for Relativity, the studio he recently released from chapter 11. Ruling in favor of Netflix “would threaten the bankruptcy process… with devastating consequences to the plan and distributions” to creditors, the judge said. Continue reading Judge Rules Against Netflix Bid to Offer Relativity Films Early

General Mills expanded its privacy policy last week to require that all disputes be resolved through arbitration or informal negotiation. According to the change to its legal terms, consumers who engage in online interactions such as downloading coupons, liking the brand’s Facebook page, or entering a company-sponsored sweepstakes would give up their right to sue. Due to public outrage over the changes, General Mills announced over the weekend it was voiding those terms. Continue reading General Mills Reverses Change to Legal Terms After Backlash