Pandora is expanding beyond its flagship free Internet radio, with two new monthly subscription options. According to sources, the company is near to inking deals with major record companies. Up until now, Pandora hasn’t needed to secure rights because listeners can’t get specific songs on demand, and the company has limited service in the U.S., Australia and New Zealand, where music licensing is automatic in exchange for payments. The new tiers will debut first in the U.S. and then other English-speaking countries. Continue reading Pandora Readies Subscription-Based On-Demand Streaming

To promote its new thriller “Don’t Breathe,” Sony Pictures Entertainment created the first immersive, 360-degree video ad for the social media platform Snapchat, with its more than 150 million mainly young users. The campaign is a 10-second video that lets users “swipe up” to see the 90-second 360-degree video on a Web page in the app. “Don’t Breathe,” about three burglars who invade the home of a blind military veteran and find themselves trapped and fighting for their lives, opens in theaters August 26. Continue reading Sony Debuts Immersive Video to Promote Movie on Snapchat

Zendesk is introducing Automatic Answers, a service that answers a business’s emails from customers, without human intervention. But it’s far more sophisticated than today’s well-known auto-responders, having been built on a machine-learning platform that in-house data scientists and engineers have been developing for some time. The platform is also used for another Zendesk service, Satisfaction Prediction, which helps determine the customer experience. Automatic Answers will be rolled out later in the year. Continue reading Zendesk Customer Service Product Built on Machine Learning

Facebook Messenger currently has more than 900 million regular monthly users, more than quadruple the 200 million it touted in early 2014. To grow in international markets, Facebook is testing a new feature inside Messenger that will encrypt some messages, creating “secret conversations” between the users of the two mobile devices. Users must opt-in to a secret conversation. Although this isn’t the full encryption found in WhatsApp, the new feature offers more security than before, which Facebook hopes will appeal to global users. Continue reading Facebook Messenger Will Soon Enable ‘Secret Conversations’

Nintendo added $7 billion in market value since debuting “Pokémon GO,” its location-based, augmented reality mobile game that it says has attracted more than 10 million players in its first month. The game takes users away from videogame screens and out into the real world where they search for virtual monsters in parks, historical monuments and even police stations. While gamers excitedly take to the streets, reports have recently pointed to distracted players falling into holes, walking into street signs, and even being robbed by criminals using the location tech to locate their prey. Continue reading Nintendo ‘Pokémon GO’ Creating an Augmented Reality Craze

Entertainment companies are increasingly paying attention to trends on tweets and Facebook posts to create content that will appeal to viewers. The idea is that giving viewers what they want, as judged by their current conversations, is a barometer of success and loyalty. At NBCUniversal Media’s leadership conference last year, the focus was on this topic: how to use big data — as found on a variety of social media platforms — to create content that resonates with today’s viewers. Big data is now becoming a key factor in the development process. Continue reading Networks Use Data From Social Media to Produce New Shows

Instagram introduced new features yesterday designed to enable business owners to engage with customers via the photo-sharing app as long as their business is linked to an official Facebook Page. The new tools — developed after discussions with hundreds of businesses using the platform — include business profiles, analytics and the ability to launch sponsored posts directly from the Instagram app. According to Instagram, the set of tools “will be rolling out in the U.S., Australia and New Zealand in the coming months, and will be available in all regions globally by the end of the year.” Continue reading Instagram to Offer Business Tools Including Profiles, Analytics

Facebook and Microsoft have partnered on Marea, a project to build a new fiber optic cable that will run for 4,000 miles under the Atlantic Ocean between Virginia and Spain. Telefónica SA, a Spanish Internet service provider, joins them in the project. The fiber link, composed of eight pairs of strands, will be the highest capacity link across the Atlantic. Marea, the Spanish word for tide, is just the latest such project that Microsoft, Facebook, Alphabet, and Amazon have invested in to lower costs of moving massive amounts of data. Continue reading Facebook, Microsoft, Telefónica Partner on Trans-Atlantic Link

The Motion Picture Association of America just signed a pact with Donuts, the largest operator of new domain-name extensions, to cooperate against large-scale piracy. Under the terms of the agreement, the MPAA will first attempt to contact the third-party registrar/hosting provider for resolution. If that fails, and Donuts has “clear evidence of pervasive copyright infringement,” the company will put the domain on hold or suspend it. Among Donuts’ domain-name extensions are .movie and .theater. Continue reading MPAA and Donuts Ink Pact to Thwart Large-Scale Movie Piracy

In Fall 2013, Nielsen expanded its purview into the social media sphere with its “Twitter TV Ratings.” The company is now adding Facebook and, later, Instagram, to its “Social Content Ratings” that will measure aggregate-level chatter related to TV shows in posts shared with friends, family, followers and the public. The new social media ratings are slated to be available sometime in the first half of 2016, wherever Nielsen Twitter TV Ratings are currently available (Australia, Italy, Mexico and the U.S.). Continue reading Nielsen Adds Facebook, Instagram to Its Social Media Tracking

At the UBS Global Media and Communications Conference, Netflix chief content officer Ted Sarandos said the company is facing pushback from television networks and Hollywood studios balking at selling global rights. Netflix has set the goal of offering service in every country in the world by the end of 2016, in part to offset a slow-down in domestic subscription growth. To do so, the company is committing to 31 original scripted shows slated for 2016, more than double the 15 that aired in 2015. Continue reading Netflix Amps Up Original Content, Pushes for Global Presence

The deep connection between streaming music services and ticket sales is becoming increasingly clear. Streaming not only introduces an artist’s music to potentially millions more listeners, but makes it easy for fans to learn about upcoming concerts. Some experts believe that in the not-so-distant future, fans will actually be able to purchase tickets to local concerts within the streaming music service. That’s good news for musicians who, although they get a small percentage of record sales, are making real money from touring. Continue reading Streaming Services, Artists Forge Ties Based on Data, Touring

At SIGGRAPH 2015 in Los Angeles, Faceware Technologies, which creates markerless 3D facial motion capture solutions, demonstrated its Faceware Live plugin for Epic Games’ Unreal Engine 4. With the plugin, developers for the UE4 will be able to capture facial movements with any video source and apply them immediately to digital characters. The Unreal Persona animation system displays the facial animation that takes place in real-time. The plugin was shown behind closed doors at SIGGRAPH. Continue reading SIGGRAPH: Faceware Unveils Live Capture for Gaming Engine

According to a new report from eMarketer, photo and video sharing app Instagram, which does not have a desktop ad product, is projected to bring in $595 million in mobile advertising revenue worldwide this year. The report predicts the Facebook-owned network will reach $1.48 billion in mobile ad revenue in 2016 and $2.81 billion the following year. By 2017, eMarketer expects Instagram will account for more than 10 percent of Facebook’s total ad revenue and, in the U.S., Instagram will have higher net mobile display ad revenues than Google and Twitter.

Continue reading Instagram to Generate $595M in Mobile Ad Revenue in 2015

Netflix added 4.88 million subscribers in the most recent quarter, exceeding expectations for growth of its user base. The company had forecast 4.05 million new subscribers. Netflix believes its popular original programming like “House of Cards” helped attract more users both in the U.S. and internationally. The streaming service is continuing to expand overseas and plans to encrypt its video streams in order to protect the privacy of its now 62 million-strong user base. Continue reading Netflix Beats Projections for User Growth In U.S. and Abroad