Yelp Assistant Joins Movement to Add AI Consumer Services

As part of its spring product release, Yelp has added Yelp Assistant, an AI feature designed to connect consumers with relevant business professionals. The chatbot leverages OpenAI language models along with Yelp data to find the right fit and can interactively quiz users to learn more about their project and needs. Available on iOS (with plans for Android later this year), Yelp’s move is part of a trend using artificial intelligence to provide operational help managing households and life tasks. For example, the California-based energy intelligence firm Bidgely is now using AI to generate individualized consumer profiles on energy usage. Continue reading Yelp Assistant Joins Movement to Add AI Consumer Services