In the U.S., Facebook Messenger now automatically launches Fandango information and ticketing, along with suggestions for GIF-sharing and so-called quick replies, within the app. The feature is based on M, Facebook’s AI-powered virtual assistant technology. The M assistants have thus far offered a variety of actions in Messenger, including sending stickers, launching Uber or Lyft, beginning a poll and sharing a location. Facebook Messenger users can change their settings in order to mute these suggestions. Continue reading Facebook Messenger Debuts In-App Fandango Ticket Sales

Messenger Day, Facebook’s version of Snapchat Stories that launched six months ago, may not be experiencing the same growth as similar offerings from Instagram or WhatApp, but it now touts 70 million daily users. Messenger Day enables users to share photos and video slideshows. While its latest daily usage is significant, it only took Instagram Stories two months to reach 100 million users, and two weeks less for WhatsApp Status to attract 175 million (both have since surpassed the 250 million daily user mark). Continue reading Facebook Messenger Day Now Attracts 70 Million Daily Users

Hundreds of advertisers and agencies that bought ads using Google’s DoubleClick Bid Manager are getting a portion of the money spent refunded, since Google determined that some of those ads ran on websites with fake traffic, otherwise known as ad fraud. Most of the ads were bought during Q2 this year. Not all advertisers are satisfied with the refunds, however, since they account for only a small portion of the costs. Specifically, Google’s “platform fee” ranges from 7 percent to 10 percent of the total purchase. Continue reading Google Responds to Fake Traffic, Issues Advertiser Refunds

Facebook is developing a video chat device for the home that features a touchscreen the size of a laptop’s screen and smart camera technology. The device, in prototype form and being tested in homes, is the first to emerge from the company’s Building 8 lab, and, says chief executive Mark Zuckerberg, is aimed at bringing Facebook users closer. Elsewhere, Facebook squelched a widely reported, hyped-up story that it shut down “creepy” chatbots that were communicating with one another. Continue reading Facebook Builds Video Chat Device, Refutes ‘Scary’ Bot Tale

Facebook’s newly debuted Messenger Platform 2.1 features built-in Natural Language Processing (NLP), provided by Wit.ai, a company acquired by Facebook in 2015. NLP has been available to app developers since the acquisition, but Messenger 2.1 is the first time it is a built-in feature. The built-in NLP currently detects common phrases (“hello,” “bye,” and “thanks”) as well as date/time, location, phone number, email and amount of money, all of which trigger an automated response from the bot. Continue reading Facebook Messenger 2.1 Offers Built-In NLP, Payments SDK

The University of Oxford just released a disturbing report documenting increasing evidence that 29 governments around the world are exploiting Facebook, Twitter and other social media platforms to influence — both domestically and internationally — public opinion, distribute false news and sabotage those perceived as foes. As might be expected, autocratic rulers use these strategies, but so do governments that have been elected democratically. The tactics employed vary from country to country. Continue reading Report Lists 29 Governments That Manipulate Social Media

Singer Katy Perry, who joined Twitter in early 2009 and just released a new album called “Witness,” has become the first to achieve the 100 million follower milestone on the social platform. “The second most-followed Twitter account belongs to Justin Bieber, who currently has 96.7 million followers,” according to Variety. “Next in line are Barack Obama (90.8 million), Taylor Swift (85.1 million) and Rihanna (74.1 million).” While these figures do not specify the number of spam accounts or bots, Twitter CEO Jack Dorsey said bogus bots represent less than 5 percent of accounts. Perry also broke her own YouTube record last month when single “Bon Appetit” reached 16.8 million views in just 24 hours. Continue reading Katy Perry Is First to Achieve 100 Million Followers on Twitter

As another example of the significant advances we have been following in artificial intelligence and deep learning, Chinese search giant Baidu has introduced Deep Voice 2, the second iteration of its compelling text-to-speech system. The company introduced Deep Voice just three months ago, with the ability to produce speech “in near real time” that was “nearly indistinguishable from an actual human voice,” according to The Verge. While the first system was limited to learning one voice at a time, “and required many hours of audio or more from which to build a sample,” the updated version “can learn the nuances of a person’s voice with just half an hour of audio, and a single system can learn to imitate hundreds of different speakers.” Continue reading Text-to-Speech System Quickly Mimics Hundreds of Accents

Leading Internet platforms have announced separate plans to combat fake news, hoaxes and the spread of misinformation. A security team at Facebook acknowledged the social media giant was used as a platform for misinformation during the 2016 U.S. presidential election, and has debuted new measures to mitigate the threat. Google is tweaking its search engine to prevent fake news and hoaxes from appearing in its top results. Wikipedia founder Jimmy Wales has his own plan to counter the spread of fake news via a new website. Continue reading Facebook, Google, Wikipedia Take Steps to Fight Fake News

With more focus on the so-called “Immersive Web” touted by Google, Oculus, Samsung and Microsoft, Mozilla’s free JavaScript API WebVR is experiencing a bump in popularity. WebVR is prized for its ability to enable immersive experiences without downloads or installs. Now, Mozilla is using WebVR to create an immersive version of the Internet dubbed Metaverse, a term first used in the 1992 sci-fi novel “Snow Crash” by Neal Stephenson that described a virtual domain without physical or social status limitations. Continue reading Metaverse: Mozilla’s WebVR Helps Create Immersive Internet

Recently, Microsoft software that integrates machine learning spotted a temperature problem in a massive beer vat at Deschutes Brewery, and automatically fixed it, saving the company from a big loss. Deschutes Brewery accesses the software via Microsoft’s cloud computing service, a growing trend among all kinds of businesses relying on such tools from Amazon and Google as well as Microsoft. Use of AI is becoming more widespread as it becomes available as software in the cloud, rather than a huge hardware expenditure. Continue reading Amazon, Google, Microsoft Democratize AI Tools in the Cloud

Facebook is updating its Messenger platform to make it easier for users to interact with bots. The interface now has a nested menu that categorizes all of the bot’s capabilities. Facebook also created a new option to allow developers to hide the chatting screen so that customers don’t even have to conduct conversations with bots anymore. This update seems to limit the capabilities of bots and future voice-computing software. It arrives as one launch partner of the bot platform is returning to email rather than using Messenger for customer notifications. Continue reading Facebook Rolls Out Menus to Simplify Use of Messenger Bots

Aimed at suppressing an $8 billion secondary ticket market, Congress passed a bill outlawing bots, computer programs scalpers use to buy the best tickets and resell them at increased prices. The Better Online Ticket Sales Act, or BOTS Act, passed the House with bipartisan support, following its passage in the Senate, and now goes to President Obama for his signature. The BOTS Act would make it illegal to bypass ticketing websites’ security measures. The Federal Trade Commission would be granted authority to enforce the law. Continue reading Congress Passes BOTS Act to Halt Electronic Ticket Scalping

Alphabet recently unveiled a system of tools called Conversation Actions, designed to help developers create chatbots that work with Google Assistant. The move is the latest by Google to compete in the emerging digital assistant space with companies such as Amazon, Apple, Microsoft and Facebook that are investing heavily in artificial intelligence. Google’s virtual assistant “is the strategic centerpiece of an effort to keep its lucrative Web search business relevant in an age of mobile devices and wearable gadgets,” reports Bloomberg. “Just like its search engine sent people to the right places on the Web, the company’s assistant should connect users to the most relevant and useful services.” Continue reading Google Tools Encourage Developers to Create More Chatbots

Facebook is again advancing into gaming. The company not only introduced Facebook Gameroom, its desktop PC gaming platform but now is preparing to launch Instant Games, a platform on Messenger for lightweight HTML5 games. King, of “Candy Crush” fame, is already testing an Instant Game, “Shuffle Cats Mini,” in New Zealand, and game studio Big Viking is also planning on debuting titles for the upcoming Instant Games launch. Facebook added chess, basketball and soccer mini-games to Messenger earlier in the year. Continue reading Facebook Messenger to Launch New Instant Games Platform