Microsoft is giving its Office 365 productivity suite an AI update using OpenAI technology, including GPT-4, to power the new Microsoft 365 Copilot, “your copilot for work.” In February, Microsoft generated attention by adding ChatGPT to its Bing search platform, but it says Copilot is a much bigger deal. Combining the power of large language models with data in the Microsoft 365 apps, Copilot promises “more agency” via natural language, a “universal interface.” A new Business Chat feature turns prompts like “update my team on the new product strategy” into a summary of the latest meeting notes, emails and chat threads. Continue reading Microsoft Creating AI Updates for Business Productivity Apps

Apple is preparing for a major iPhone operating system update, iOS 11.3, and it will include some important new features. Chief among those is Business Chat, which lets users communicate directly with businesses via the iMessage app. At launch, Business Chat will allow communications with a select group of companies including Wells Fargo, Lowe’s, Hilton and Discover. Also new with iOS 11.3 is version 1.5 of the company’s virtual reality developers’ kit ARKit, four Animoji, and new features that display battery health. Continue reading Apple Includes New Business Chat Feature in Next iOS Update