At this week’s Google Cloud Next conference, Israeli company Plataine demonstrated a new app for Google Glass, pointing to artificial intelligence as the technology that will drive the success of the spectacles. The easy-to-use app, which is aimed at factory workers, understands and replies in spoken language. Plataine’s clients already include Airbus, Boeing and GE, and the company is now working on adding image recognition capabilities to the app, which was built using Google Cloud AI services and support from the tech giant. Continue reading New App for Manufacturing Workers Adds AI to Google Glass

Autodesk is rolling out a new version of its Autodesk Virtual Agent (AVA) to replace its text-only chatbot in mid-May. AVA features an animated face and a New Zealand accent, with emotional responses that the company hopes will help customers engage. For example, if a customer says he’s having trouble, AVA will frown, say she’s sorry and ask how she can help, explains Autodesk manager of digital support channels Rachael Rekart. In doing so, Autodesk is following a trend of companies installing virtual assistants that are more helpful and personable. Amazon, for example, is updating Alexa to be smarter and more conversational. Continue reading Autodesk, Amazon Tweak Digital Assistants to Be More Natural

MasterCard just added its digital wallet MasterPass to Facebook Messenger, which will let consumers easily place online orders on the service. MasterPass is already available with FreshDirect and Subway, but is in its early stages of rollout. In related news, PayPal Holdings, which last year said would unveil its payment services on Facebook Messenger, will now unveil it on Alphabet’s Android Pay. Visa and MasterCard are also focused on expanding the consumer and merchant use of their digital wallets. Continue reading MasterCard Introduces Digital Wallet to Facebook Messenger

San Francisco-based Pinterest plans to unveil an image-discovery app aimed at jumpstarting a new kind of consumer shopping. The user points his smartphone camera at anything, taps dots over the object for recommendations of similar items, and the app searches 75 billion images for a visual match. Currently, Pinterest, valued at $11 billion, makes its revenue from advertising. With the image-discovery app, Pinterest could transform the company by encouraging consumers to embrace mobile shopping. Continue reading Pinterest Develops Image-Discovery App for Mobile Shopping

Google is open-sourcing SyntaxNet, a neural network framework that provides a foundation for Natural Language Understanding (NLU), and Parsey McParseface, a computer program that helps machines understand written English. Offering the code for free lets anyone develop, modify and distribute it, furthering natural language and potentially making Google’s code the standard. Earlier, Google open-sourced its machine-learning code TensorFlow (which SyntaxNet runs on top of); other companies that have similarly open-sourced code include Amazon and Facebook.

Continue reading Google Open Sources Language Tools for Virtual Assistants

Microsoft is on track to reach the goal it set when it first introduced Windows 10 last July: to reach one billion devices within two or three years. Less than a year later, Windows 10, the latest version of its operating system, is running on 270 million active devices, adopted faster than even Windows 7, its previous high point. Microsoft chief executive Satya Nadella is pinning future hopes on artificial intelligence and “bots” to create new ways to interact with computers, and replace apps as the dominant paradigm. Continue reading Microsoft Pushes Windows 10, Promotes Bots to Replace Apps