By
Paula ParisiMay 9, 2023
Snap is testing sponsored links for My AI, the chatbot introduced a year ago with Snapchat+ and made available free to all users last month. “We’re experimenting with new ways that My AI can surface useful information at the right moment during conversations. This includes early testing of sponsored links to connect our community with partners relevant to the conversation in the moment,” Snap said as part of its NewFronts announcements, emphasizing paid chat links are in “an early, experimental phase.” Messaging is a core Snapchat functionality, making conversational AI a natural enhancement, Snap Americas president Rob Wilk said. Continue reading Snap Promotes ‘My AI’ Sponsored Links Tests, New Ad Slots
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Paula ParisiMay 8, 2023
Microsoft’s AI-powered Bing search engine has been drawing in excess of 100 million daily active users and logged half a billion chats. With OpenAI’s GPT-4 and DALL-E 2 models driving the action, it has also created over 200 million images since debuting in limited preview in February. Seeking to build on that momentum, Microsoft is adding new features and integrating Bing more tightly with its Edge browser. The company is also ditching its waitlist in a move to open preview. “We’re underway with the transformation of search,” CVP and consumer CMO Yusuf Mehdi said at a preview event last week. Continue reading Microsoft’s Next Generation of Bing AI Interacts with Images
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Paula ParisiMay 3, 2023
The proliferation of websites spewing misinformation as a result of chatbot-powered “content farms” is creating increased concern. Misinformation tracker NewsGuard has identified 49 websites publishing falsehoods authored by generative AI. The discovery is raising questions as to the technology’s role in turbocharging existing fraud techniques. Several of the offending websites sprang up this year, just as AI tools were made widely available for use by the public. Some of the sites take the approach of masquerading as breaking news sites, while others have adopted tactics such as using generic-sounding names. Continue reading AI Content Farms Spreading Fake Stories and Misinformation
By
Paula ParisiApril 28, 2023
After three straight quarters of declining revenue, Meta Platforms posted a 3 percent year-over-year gain in Q1, for a total of $28.6 billion. Earnings fell by 24 percent, to $5.7 billion, due in part to restructuring charges. But the bad news was offset by strong user growth, including 37 million daily active users for Facebook, up 4 percent from Q1 2022. The results beat Wall Street expectations and exceeded Meta’s own guidance. Meta CEO Mark Zuckerberg called it “a good quarter,” adding that “our AI work is driving good results across our apps and business.” Continue reading Meta Back on Growth Curve Following Three Tough Quarters
By
Paula ParisiApril 26, 2023
Generative AI has become a buzzword in the business community, resulting in 65 percent of executives in a recent KPMG survey saying they believe the technology will have a high or extremely high impact on their organization in the next three to five years. Yet most say they are unprepared for immediate adoption, with 60 percent estimating they are 12 to 24 months from implementing their first generative AI solution. Fewer than half of respondents say they have the right technology, talent, and governance in place to successfully implement generative AI. Continue reading Enterprise Anticipates AI Impact but Few Execs Are Prepared
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Paula ParisiApril 21, 2023
As Microsoft ushers in Kya Sainsbury-Carter to head its $18 billion digital advertising business, Bing Chat is joining her at center stage. The company has plans for generative AI to transform the category, including with paid links in chat results. Since February the company has been testing ads in Bing Chat searches. Microsoft hasn’t disclosed how many people are using the new Bing with AI chat, nor how many ads it has served. Bing Chat’s responses include footnoted links to resources amplifying the information in the chatbot’s conversational answers, but sometimes it links to paid search ads. Continue reading Microsoft’s Bing Chat Powers a New Approach to Advertising
By
Paula ParisiApril 14, 2023
Agencies across the federal government are actively exploring steps to regulate artificial intelligence, seeking to ensure it is safe now while minimizing future harms. The Commerce Department this week issued a public request for comment to be accepted within the next 60 days, then used by U.S. policymakers as they consider new rules for a consumer technology sector that has exploded globally in 2023. The move by Commerce comes on the heels of a scathing advisory by the Federal Trade Commission, which has been examining ways generative AI could be misused for scams or fraud. Continue reading Federal Government Continues to Grapple with AI Guidelines
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Paula ParisiApril 13, 2023
Amidst calls to put the brakes on large language model development, OpenAI CEO Sam Altman has hit the global circuit to tout the advantages of artificial intelligence and commercial opportunities with his firm. Altman’s 17-city tour includes stops in Washington D.C., Toronto, Tokyo, Rio De Janeiro, Lagos, London, Paris, Madrid, Brussels, Munich, Tel Aviv, Singapore, Dubai, New Delhi, Jakarta, Seoul and Melbourne. On Monday, Altman met with Japanese Prime Minister Fumio Kishida and other government officials, vowing to collaborate on protecting user privacy and data protection. Continue reading OpenAI’s Altman Talks Up Machine Learning on Global Tour
By
Paula ParisiApril 12, 2023
As China’s tech giants begin releasing ChatGPT-style products, the powerful Cyberspace Administration of China (CAC) has issued a draft of what will become the country’s first set of restrictions for generative AI. Ground rules include limiting content created by AI to that which reflects the core values of socialism and does not subvert state power in text or image, according to the draft. Models should also be trained in a way that does not allow them to generate false information or exhibit bias as to race, ethnicity or gender. The news comes as three Chinese firms release generative AI platforms. Continue reading Chinese Government Drafts New Rules for Generative AI Tech
By
Paula ParisiApril 10, 2023
Popular social platform Snapchat is improving its AI chatbot as part of a larger set of updates (that includes an age filter and parental insights) and recently launched premium features (such as generative AI profiles backgrounds). The chatbot, My AI, was launched in February for Snapchat+ subscribers. Snap says it has since received feedback of inappropriate responses from My AI, which was built using OpenAI’s GPT technology, but claims the problems have been due in large part to users trying to “trick the chatbot into providing responses that do not conform to our guidelines.” The new tools are designed to keep My AI’s responses in check. Continue reading Snapchat Adds Safety Moderation Tools to Improve Chatbot
By
Paula ParisiApril 10, 2023
Walmart has rolled out a new online look in a bid to catch up with Amazon, simultaneously advancing its conversational AI capabilities using OpenAI’s GPT-4 and Google’s BERT. Starting last year, generative AI has reportedly been a major initiative of the Arkansas-based retailer in key areas including search, supply chain management and virtual shopping, although it is only now that the company is emphasizing the tools to customers by expanding its offerings like Text to Shop. The text- or voice-activated way to add items to Walmart.com shopping carts is one of nearly two dozen conversational AI experiences at Walmart. Continue reading Walmart Leans into AI, Retools Site to Compete with Amazon
By
Paula ParisiApril 4, 2023
Alphabet and Google CEO Sundar Pichai is promising Bard critics that a new and improved conversational AI model will soon be available. Although both the LaMDA-powered Bard and its rival, OpenAI’s ChatGPT have been prone to a variety of errors in their early stages, Bard — following on the heels of ChatGPT’s release and meteoric popularity — has borne the brunt of less favorable reviews. Google is taking steps to maintain thought leadership in the space, so that parent company Alphabet can compete with Microsoft and OpenAI, who were quicker to move ChatGPT into the public consciousness, gaining a first-mover advantage. Continue reading Google Is Improving Its Bard AI Chatbot with PaLM Upgrade
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Paula ParisiMarch 31, 2023
Apple has acquired WaveOne, a Mountain View-based startup that has been developing AI algorithms for video compression. Cupertino has been mum about the purchase, but the deal reportedly closed in January, and WaveOne employees are said to have been absorbed into Apple’s machine learning groups. WaveOne’s codecs use machine learning to squeeze more picture out of less bandwidth, including optimizing for signal interruptions, so the picture doesn’t freeze or disappear, making it ideal for mobile. As Netflix and YouTube tout picture improvements, WaveOne could potentially advantage Apple TV+ and a mixed reality headset. Continue reading Apple Eyes AI Video Compression with WaveOne Acquisition
By
Paula ParisiMarch 27, 2023
OpenAI is adding plug-in support for ChatGPT, a major upgrade that lets the chatbot incorporate current web data, as opposed to being limited to training data ending in 2021. Initially, the company is allowing 12 external plug-ins, including those from Expedia, Instacart, OpenTable, Shopify, Slack and Zapier. The group has been invited through a waitlist. “We’re starting with a small set of users and are planning to gradually roll out larger-scale access as we learn more,” explained OpenAI, which is also introducing two plug-ins of its own: a web browser and code interpreter. Continue reading OpenAI Adds Browser, Plug-In and API Support for ChatGPT
By
Paula ParisiMarch 27, 2023
After several months of testing, Anthropic is making its AI chatbot Claude available for general release in two configurations: the high-performace Claude and a lighter, cheaper, faster option called Claude Instant. Anthropic was launched in 2021 by a pair of former OpenAI employees, and its Claude chatbots are competitors to that firm’s ChatGPT. Accessible through a chat interface and API in Anthropic’s developer console, Claude is being marketed as the product of training designed to produce a more “helpful, honest, and harmless AI systems.” To that end, Anthropic says “Claude is much less likely to produce harmful outputs.” Continue reading Anthropic Takes Claude Chatbot Public After Months of Tests