Amazon plans to open two “Just Walk Out” Whole Foods stores in 2022, in Washington D.C. and Sherman Oaks, California, leveraging the same technology used in its Amazon Go and Amazon Fresh stores. The company also offers the technology for sale to other retailers. This marks the first time that Amazon is using its cashierless technology at the 500-store Whole Foods, which it bought in 2017. Shoppers enter and leave the store by scanning a QR code in Amazon or Whole Foods apps and motion sensors track their shopping choices. Continue reading Amazon to Open Cashierless Whole Foods Stores Next Year

Social commerce platform Shopify is coming to Instagram and Facebook Shops, enabling users to complete purchases via Shop Pay, which has 60 million global users. Shop Pay stores credit card and shipping information to speed online checkout, Until now, it has only been available on Shopify clients’ e-commerce stores. Shop Pay also lets users track packages or pay in installments. Facebook currently also offers PayPal, which has 377 million active accounts, including 16 million added in the most recent quarter. Continue reading Shopify Shop Pay to Roll Out on Instagram, Facebook Shops

Walmart is transforming four of its stores into test labs to find the best ways to transition them into online fulfillment centers for e-commerce. Two of the stores are near its Bentonville, Arkansas headquarters, and the locations of the second two will be announced at a later date. Employees at these so-called laboratories will rely on digital tools and try out different strategies to integrate the company’s e-commerce and brick-and-mortar sides. The company’s online sales almost doubled during Q2, which ended July 31. Continue reading Walmart Opens Test Stores to Advance E-Commerce Goals

Next Tuesday, Facebook will begin the global rollout of a new tab in its main app called Facebook Shop, which allows users to browse product catalogs and buy items directly on the social media platform. The new feature, previously in beta with a small group of U.S. users, joins a similar feature launched on Instagram last month. Prior to Facebook Shop, businesses could add catalogs to their Facebook pages, but the new feature is a dedicated marketplace for multiple retailers. Instagram’s Checkout feature will also soon be broadly available. Continue reading Facebook Builds Out Its Shopping Features Across Platforms

Walmart is leveraging computer vision tech by Ireland-based Everseen and several other companies in more than 1,000 of its stores to more closely monitor checkouts. The surveillance program is internally referred to as Missed Scan Detection, and uses AI-powered cameras to identify and correct problems such as errors, fraud and theft during the checkout scanning process at self-checkout registers and those run by cashiers. The National Retail Federation notes that U.S. retailers lost an estimated $47 billion in 2017 to such problems. Continue reading Walmart Monitors Store Registers with AI-Powered Cameras

Concert discovery service Songkick will now sell concert tickets directly to music fans. The London-based startup — which, over the course of seven years has gained 10 million active users — will now potentially earn 20 times as much revenue. While the service previously referred users to other sellers, clicking away to another service to purchase was a nuisance and could be impacted by conversion rates. Now, by adding payment information, users can purchase tickets without leaving the site.  Continue reading Songkick Service Now Sells Concert Tickets to Fans Directly

Starbucks will soon allow its customers to place orders using the company’s mobile app. The service will have a test run before the end of the year and will roll out nationwide shortly after. The idea is to make the order/purchase process more convenient while reducing wait times at locations. The feature should also make it easier for those who place large orders. The move may be a natural next step for some, since a growing number of customers already use the mobile app at checkout. Continue reading Starbucks Mobile App to Add Feature: Online Orders for Pickup

One new feature suggests that Twitter may be experimenting with online shopping. “Buy Now” buttons began appearing in the mobile app this week in tweets from Fancy, an online retailer. The buttons previously took users to a checkout page, but the function is no longer active. If the function is restored, it will be the first time that Twitter allows users to pay for products from a tweet. Twitter has been expanding its e-commerce capabilities since the company went public. Continue reading E-Commerce: “Buy Now” Buttons Appear in Twitter Mobile App

While FedEx has traditionally charged to ship packages based solely on weight, the company has changed its policy to also price packages according to size. The move is expected to increase the price of over a third of FedEx’s U.S. ground shipments, and dramatically impact e-commerce companies. The next question is whether or not UPS will follow FedEx’s lead and consider a new pricing strategy as well. In the past, UPS and FedEx have kept similar pricing, rather than use pricing as a competitive advantage. Continue reading FedEx Responds to E-Commerce Boom with Increased Pricing

Square has announced a new partnership with Whole Foods, that will bring its payment technology to the upscale grocery store. Whole Foods will use iPads mounted in the Square Stand holder at the specialty food and beverage counters that line the stores’ walls. Customers will have the option to pay for their orders by card, or with payment credentials saved in the Square Wallet app on their smartphones. This is Square’s biggest deal since its partnership with Starbucks in 2012. Continue reading Digital Payment Company Square Signs Deal with Whole Foods

Amazon plans to offer brick-and-mortar retailers a new checkout system using its Kindle tablets, expected to be available as early as this summer. The development stems from Amazon’s acquisition last year of certain tech and engineers from GoPago, a startup known for its cloud-based mobile payment platform. The move could provide Amazon with a significant growth opportunity. However, it also faces numerous competitors in the checkout system space.  Continue reading Amazon to Introduce Kindle Checkout System for Retail Stores

Facebook is conducting tests with selected partners regarding a new payment product for online purchases on mobile apps. The service would allow any Facebook user that has provided their credit card to make purchases on partnering e-commerce mobile apps without having to enter billing information. The payment system could provide valuable data for itself and advertisers on shopper behavior and preferences in and out of Facebook. Continue reading Facebook Testing Mobile Payment Service, Rival To PayPal