In the latest update to the Samsung Galaxy Note 7 saga, the company announced it would permanently discontinue production and sales of the smartphone, “pulling the plug on a premium product whose botched recall has brought headaches to consumers and inflicted damage on the Samsung brand,” reports The Wall Street Journal. In the wake of overheating problems and reported fires, the company explained to South Korean regulators that it would cease making the device. Analysts including Sanford C. Bernstein’s Mark Newman suggest Samsung should drop the Galaxy Note series altogether, while Macquarie analyst Daniel Kim estimates losses could reach $2.8 billion for the last three months of 2016, explains WSJ, “enough to wipe out the entire mobile division’s operating profits for the fourth quarter.” Continue reading Samsung Pulls the Plug on its Troubled Galaxy Note 7 Phone

Samsung has reportedly stopped production of its Galaxy Note 7 as the company struggles with the smartphone’s recall and additional reports about battery problems, overheating and fires regarding replacement devices (including one incident prior to takeoff of a Southwest Airlines flight). “Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices,” the company said, noting that an investigation is underway. According to The Wall Street Journal, AT&T and T-Mobile “said that they would stop issuing new Galaxy Note 7 smartphones to replace the ones turned in by U.S. customers.” Continue reading Samsung Temporarily Halts Production of its Troubled Note 7

In response to 92 reports of batteries overheating, in some cases leading to explosions and fires, Samsung and the Consumer Product Safety Commission have issued a formal recall of the Galaxy Note7. “Consumers have the option of a refund or a replacement device with a new battery,” reports Recode. “Samsung is offering customers $25 extra if they stick with either a new Note7 or opt to exchange their phone for a Galaxy S7 or S7 Edge.” Replacement devices are expected to be available in retail stores by September 21. Less than 15 percent of the one million Note7 phones sold in the U.S. have been returned since Samsung launched the exchange program two weeks ago. Continue reading Samsung Formally Recalls Galaxy Note7 Phones in the U.S.

On the eve of Apple’s expected new iPhone unveiling September 7, Samsung announced on Friday that it is recalling its Galaxy Note7 due to a problem with the battery cell that could lead to overheating. The world’s biggest maker of smartphones plans to replace 2.5 million phones shipped to consumers and stores. Reports first appeared online when users posted images and videos of charred phones that had reportedly exploded, often while charging. Manufacturing the replacement phones will take two weeks, according to Samsung, although it has yet to say how much the recall will cost the company. Continue reading Samsung Recalls Galaxy Note7 Phablets Due to Battery Fires