Bluesky, the decentralized social media app spun out by Twitter co-founder Jack Dorsey that is poised to become a competitor to that platform’s successor, X, has passed the 2 million users milestone just 10 months after its launch. Although still in private beta, and accessible only through an invite code, Bluesky has been making headlines recently, first for what was criticized as lax content moderation, and also for announcing a public web interface that would allow anyone (and everyone) to view posts by the private network’s members, a policy decision that has reportedly been reversed. Continue reading Bluesky Adds Automated Moderation, Rethinks Web Visibility

OpenAI has shared instructions for training to handle content moderation at scale. Some customers are already using the process, which OpenAI says can reduce time for fine-tuning content moderation policies from weeks or months to mere hours. The company proposes its customization technique can also save money by having GPT-4 do the work of tens of thousands of human moderators. Properly trained, GPT-4 could perform moderation tasks more consistently in that it would be free of human bias, OpenAI says. While AI can incorporate biases from training data, technologists view AI bias as more correctable than human predisposition. Continue reading OpenAI: GPT-4 Can Help with Content Moderation Workload

A Twitter challenger called Spill, designed by two former employees, started trending this past weekend as Elon Musk announced that Twitter is putting limits on the number of posts users can read. Spill climbed in Apple’s App Store rankings over the holiday weekend, rising to the No. 3 most downloaded app and emerging as the store’s most-downloaded social media app. Spill users call themselves “Spillionaires,” a moniker the company has embraced. On Saturday, Musk said Twitter will limit post views for non-paying users, sending Spill downloads soaring. Continue reading Twitter Challenger Spill Spikes as Musk Imposes Read Limits

AI startup Dumme (pronounced “dummy”) is generating prerelease fervor, with hundreds of creators signing up for a test and a waitlist topping 20,000 for the video editing platform, which automates creation of short-form videos from long-form fare. The Y Combinator-backed company has raised $3.4 million in a seed round following its 2022 launch. Dumme’s pitch is two-fold: you don’t have to be a genius to use it, and the AI-generated results will be better than what a human could achieve manually when it comes to trimming long-form YouTube content for short-form platforms like TikTok, YouTube Shorts and Instagram Reels. Continue reading AI Startup Dumme Makes Easy Work of Editing Short Videos

Popular social platform Snapchat is improving its AI chatbot as part of a larger set of updates (that includes an age filter and parental insights) and recently launched premium features (such as generative AI profiles backgrounds). The chatbot, My AI, was launched in February for Snapchat+ subscribers. Snap says it has since received feedback of inappropriate responses from My AI, which was built using OpenAI’s GPT technology, but claims the problems have been due in large part to users trying to “trick the chatbot into providing responses that do not conform to our guidelines.” The new tools are designed to keep My AI’s responses in check. Continue reading Snapchat Adds Safety Moderation Tools to Improve Chatbot

OpenAI has released GPT-4, which it says is a more powerful and reliable version of the artificial intelligence technology powering its viral ChatGPT chatbot. GPT-4 can analyze images and handle larger blocks of text and is generally “more creative and collaborative” than earlier iterations when it comes to things like composing songs, writing screenplays and mimicking a user’s authorial style. “GPT-4 can solve difficult problems with greater accuracy, thanks to its broader general knowledge and problem-solving abilities,” OpenAI says. GPT-4 is already driving the chatbot technology behind Microsoft’s Bing AI search engine, now in beta. Continue reading OpenAI Announces Official Launch of GPT-4 Multimodal Tech

Chat app Discord is expanding the use of artificial intelligence on its platform, including the addition of OpenAI technology to its chatbot and moderation features. Discord says it has 150 million users across 19 million interest groups, called “servers,” that dialogue using text, audio and video chat. Discord’s Midjourney text-to-image generation group is its largest community, with in excess of 13 million members. “Harnessed properly, AI can fundamentally enhance and empower genuine human connection,” Discord CEO Jason Citron said at a press event last week, heralding “the most exciting moments in technology emerging.” Continue reading Discord Integrates OpenAI Tech, Updates AI-Driven Features

Meta Platforms is reforming its penalty system for Facebook policy violations. Based on recommendations from its Oversight Board, the company will focus more on educating users and less on punitive measures like suspending accounts or limiting posts. “While we are still removing violating content just as before,” explains Meta VP of content policy Monika Bickert, “under our new system we will focus more on helping people understand why we have removed their content, which is shown to help prevent re-offending, rather than so quickly restricting their ability to post.” The goal is fairer and more effective content moderation on Facebook. Continue reading Meta’s Penalty Reforms Designed to Be More Effective, Fair

TikTok toured journalists through its new Transparency and Accountability Center last week. Located in Culver City, the facility features monitors displaying infographics that show how TikTok’s recommendation engine and content moderation affect the short-form videos that are the basis of its viral app. Computer workstations running a “code simulator” were made available so visitors could explore firsthand how the app’s algorithms influence video propagation. TikTok COO Vanessa Pappas told attendees that the new center, in development since 2020, aims to give lawmakers and others a more personal experience than the virtual tours previously offered. Continue reading TikTok Ups Transparency Efforts as Government Heat Builds

In a move to heighten transparency, TikTok will begin using its “state-controlled media” label in more than 40 new territories, including China and the U.S. Launched as a pilot program last year, the program identifies videos produced under government influence. Conceding there is no one-size-fits-all definition, TikTok says it considers media “state-controlled” when “there is evidence of clear editorial control and decision-making by members of the state.” The label was launched after Russia’s 2022 invasion of Ukraine, flagging state-controlled media in those countries and Belarus. Russian outlets TASS, Sputnik and the English-language RT are among those labeled. Continue reading China and U.S. to Carry TikTok State-Controlled Media Labels

Magazine reading app Flipboard is aiming to relocate some of the online discussion taking place on Twitter to its own platform. Users — which Flipboard calls “curators” — can “write new notes and start conversations” within their magazines, a move to give content creators “more ways to connect with their followers on Flipboard.” Now, curators who open any of the magazines they manage will find in the navigation bar a new “Create” icon they can click to create a note. “Use notes to write messages to your followers, ask them questions or even welcome new readers,” Flipboard suggests. Continue reading Magazine App Flipboard Makes a Push for Social Interactivity

Elon Musk took control of Twitter on Thursday, completing the historic $44 billion acquisition of the social micro-blogging platform. After some housekeeping — including carrying a sink into the company’s San Francisco headquarters for a cheeky video-op (“let that sink in!”) and firing top executives including CEO Parag Agrawal — the recalcitrant tech magnate began settling into his new role. Updating his bio to reflect his chosen title of “Chief Twit,” he tweeted off a letter assuring advertisers that Twitter will not “become a free-for-all hellscape” with no content moderation. Continue reading New Era Begins for Twitter as Elon Musk Acquires Company

Employees at Twitter are reeling following revelations that the workforce may face massive cuts in the year ahead regardless of who owns the company. According to documents obtained by The Washington Post, Twitter’s current management plans to trim the payroll by about $800 million, representing nearly 25 percent of the company’s staff. However, Twitter denies that report. Meanwhile, Elon Musk, who is being sued to force consummation of his $44 billion Twitter purchase, is said to be contemplating elimination of three times as many jobs. Continue reading Twitter Roiled by Layoff Talk as Deadline for Musk Deal Looms

President Biden welcomed guests to the White House last week for the inaugural United We Stand Summit, an event to combat hate speech and violence. “There are core values that should bring us together as Americans, and one of them is standing together against hate, racism, bigotry, and violence that have long haunted and plagued our nation,” Biden told the bipartisan group. Participants gave the president a standing ovation when he specified that he will work to “hold social media companies accountable for spreading hate.” “I’m calling on Congress to get rid of special immunity for social media companies and impose much stronger transparency requirements,” Biden said. Continue reading Biden Calls on Congress to Cease Immunity for Social Media

Based on feedback from its Oversight Board, Meta Platforms is creating a customer-service division that will help users of its social networks who have experienced issues with accounts being unexpectedly locked or posts being removed. In addition to Facebook and Instagram, Meta operates WhatsApp, Messenger and Horizon Worlds, collectively serving more than 3 billion global users. The early-stage initiative has reportedly been escalated as Meta’s use of artificial intelligence for content moderation has resulted in increased customer frustration over content removal with little notice or explanation. Continue reading Meta Adding a Customer Service Unit for Content Complaints