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Debra KaufmanApril 15, 2020
After prioritizing essential products, such as cleaning and healthcare items, Amazon is again allowing third-party sellers to ship non-essential products. Its refusal to accept shipments of such products frustrated its third-party sellers that form 58 percent of Amazon’s overall sales. Amazon, which will limit quantities of non-essential products, is hiring 75,000 more employees to keep up with demand. The company also asked new Amazon Fresh and Whole Foods Market delivery/pickup customers to join a waitlist. Continue reading Amazon Scales Up to Address Demand During the Pandemic
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Debra KaufmanApril 14, 2020
Long-time rivals Apple and Google joined forces to build software into smartphones that would alert people who have recently been in contact with someone infected with the coronavirus. Users will have to opt-in to use the tool, which will be ready to release in “several months” and enable smartphones to “constantly log other devices they come near,” to accomplish what is called contact tracing. It also relies on a user’s voluntary report of having become infected. The two companies said they teamed-up in the last two weeks. Continue reading Rivals Apple and Google Collaborate on Contact-Tracing Tool
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Debra KaufmanApril 13, 2020
One conspiracy theory making the rounds on the Internet connects the coronavirus outbreak to 5G technology. Although actors Woody Harrelson and John Cusack are among those endorsing the misinformation, researchers indicate the majority of online activity around this theory is coordinated and possibly state sponsored. That’s the conclusion of Marc Owen Jones, a researcher at Qatar’s Hamad bin Khalifa University, who analyzed 22,000 Twitter interactions and found a large number displaying “inauthentic activity.” Continue reading Social Media Campaign Aims to Link Coronavirus to 5G Tech
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Debra KaufmanApril 10, 2020
An Amazon warehouse, AVP1, in Hazle Township, Pennsylvania is the locus of at least 21 positive COVID-19 cases, becoming what appears to be the most severe among the company’s 10 such warehouses in its U.S. fulfillment network. The Occupational Safety and Health Administration (OSHA) opened an investigation into working conditions at AVP1 and Amazon issued a directive to let shipments from this site remain untouched for 24 hours. As cases are reported in numerous Amazon warehouses, chief executive Jeff Bezos made a surprise visit to a Dallas, Texas warehouse. Continue reading Amazon Warehouses Impacted by Spread of the Coronavirus
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Debra KaufmanApril 9, 2020
As movie theaters remain shuttered during the coronavirus pandemic, some studios are coming up with new and creative ways to enjoy the virtual cinema experience. Twitter is now offering an unofficial, informal screening series of Twitter Watch Parties that evoke the same exciting atmosphere of previous Live Watch tweeting events that grew organically out of “Game of Thrones” or “RuPaul’s Drag Race.” Film-reviewing app and social network Letterboxd did a Watch Party with “Portrait of a Lady on Fire,” and pop culture platform Nerdist gathered users for a “watchalong” of the 1985 comedy “Clue.” Continue reading Studios, Filmmakers Create Virtual Movie Events via Twitter
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Debra KaufmanApril 9, 2020
Facebook Gaming is introducing worldwide early access to tournaments for eSports amateurs. Though the feature had been in development for some time, said Facebook Gaming head engineer Mina Abouseif, the company released it early to help people shut-in due to the coronavirus pandemic cope better with the isolation. The tournaments feature was originally designed for live gaming events, but Facebook shifted it to one that will help people stay connected to friends, family and communities via “friendly competition.” Continue reading Facebook Provides Early Global Access to eSports Feature
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Debra KaufmanApril 8, 2020
Movie theaters have been shutting down as the coronavirus pandemic keeps patrons at home, and smaller, often family-run chains are taking it hard. At the Laemmle Theatres arthouse chain in Los Angeles, Greg Laemmle noted his concern about “generating revenue during this period.” Like other such small theater chains, Laemmle has taken a step he never dreamed of: introducing “virtual cinemas” to stream the movies that would have run in their theaters to audiences’ homes. Digital tickets cost around $12, and the link remains available for a few days. Continue reading Arthouse Theaters Opt to Stream Indies via Virtual Cinemas
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Debra KaufmanApril 8, 2020
U.S. Commerce Secretary Wilbur Ross is about to sign off on changes to export controls on the sale of some semiconductors and other high-tech gear to China. In response, nine industry groups — including the Semiconductor Industry Association, the National Foreign Trade Council, and SEMI — urged him to allow for public comment and stressed the role semiconductors play in “the functionality in advanced medical equipment used by health professionals to treat the public,” the latter a reference to COVID-19. Continue reading Semiconductor Industry Is Questioning U.S. Export Controls
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Debra KaufmanApril 7, 2020
Coca-Cola, Kohl’s, Marriott and Zillow Group are among those companies that have reduced or stopped marketing efforts during the coronavirus pandemic. Facebook said its advertising business is “weakening,” and Amazon has cut back on its Google Shopping ads. Advertising giants Interpublic Group and Publicis delayed their financial forecasts, citing an uncertain future. During the Great Recession, said the WARC research group, $60.5 billion in global advertising vanished and it took eight years to “fully recover.” Some observers believe this crisis will be worse. Continue reading Advertisers Reduce, Stop Campaigns in Face of Coronavirus
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Debra KaufmanApril 7, 2020
As use of Zoom Video Communications’ conferencing services have soared, the company’s chief executive Eric Yuan has had issues scaling up the popular app. The nine-year-old tool, once a favorite in the business world, is now ubiquitous among a wide swathe of consumers, educators and others. Issues with privacy and hacking have arisen, and Yuan admitted he “messed up” on security, especially with the claim — proven false — that Zoom offered end-to-end encryption. Yuan said the full encryption feature will be available in a few months. Meanwhile, some users are switching to other platforms. Continue reading ‘Zoombombing’ on the Rise, Zoom Works to Improve Security
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Debra KaufmanApril 6, 2020
Artificial intelligence is one bright spot in an otherwise gloomy employment picture. According to International Data Corp., the number of AI jobs could increase as much as 16 percent in 2020, for a total of 969,000 workers in data engineering, data science and machine learning development. That’s up from the 13 percent IDC predicted before the coronavirus took hold. But, said IDC global research lead Ritu Jyoti, 11 percent growth is also a “worst case scenario” during what are uncertain times. Continue reading AI Spending Is Expected to Increase During Global Pandemic
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Debra KaufmanApril 6, 2020
Amazon is readying the launch of Relentless Studios, the company’s video-gaming division. In May, it will introduce its first original game “Crucible,” a big-budget sci-fi shooter. It is also in development on its new cloud gaming platform, code-named Project Tempo and developing more casual games for its Twitch streaming service. With these new efforts, Amazon is competing on another front with Google and Microsoft, which have increased their gaming offerings. Video-gaming has skyrocketed during the coronavirus pandemic. Continue reading Amazon Takes Steps to Become the Next Major Game Player
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Debra KaufmanApril 3, 2020
On April 23, the Federal Communications Commission will vote on allowing Wi-Fi devices to access 6 GHz spectrum to ramp up its speed, an effort largely opposed by broadcasters and utilities. With the coronavirus pandemic, more Americans are at home using devices that have slowed down Wi-Fi. If the FCC does approve the plan, consumers could enjoy much faster Wi-Fi as soon as late 2020. FCC chair Ajit Pai noted that an approval “would effectively increase the amount of spectrum available for Wi-Fi almost by a factor of five.” Continue reading FCC to Vote on Allocating 6 GHz Spectrum For Faster Wi-Fi
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Debra KaufmanApril 3, 2020
Remote conferencing services company Zoom Video Communications has become an overnight success as more Americans stay home during the coronavirus pandemic. Zoom, once mainly used by businesses, is now being used for everything from yoga courses to happy hours, but is also stretching the tool’s limits to serve both those who pay for the premium service and consumers who gravitate to the free version. There’s also a dark side to Zoom’s uptick: online trolls who “Zoombomb” meetings, and concerns about the San Jose-based company’s privacy policies. Continue reading Zoom Use Skyrockets, Revealing Privacy and Security Issues
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Debra KaufmanApril 2, 2020
During the coronavirus pandemic, Amazon and its chief executive Jeff Bezos are weathering volatile times. Amazon is suffering shortages of goods, delays in shipping, an employee sick-out at Whole Foods Markets, and a walkout at a fulfillment center, which led to the firing of the strike leader. Amazon’s removal of counterfeit/price gouging products also means a shortage in face masks and sanitizers. At the same time, Amazon’s cloud-services company Amazon Web Services is booming, as home-bound customers stream content on Amazon Prime. Continue reading Amazon Struggles to Adapt to Many Challenges of Pandemic