During the coronavirus pandemic, Amazon and its chief executive Jeff Bezos are weathering volatile times. Amazon is suffering shortages of goods, delays in shipping, an employee sick-out at Whole Foods Markets, and a walkout at a fulfillment center, which led to the firing of the strike leader. Amazon’s removal of counterfeit/price gouging products also means a shortage in face masks and sanitizers. At the same time, Amazon’s cloud-services company Amazon Web Services is booming, as home-bound customers stream content on Amazon Prime. Continue reading Amazon Struggles to Adapt to Many Challenges of Pandemic

During the coronavirus pandemic, the U.S. federal government, via the Centers for Disease Control and Prevention, state and local governments, is receiving analyses of people’s movements — based on location data from millions of mobile phones — in “certain areas of geographic interest.” The data, provided by the mobile advertising industry, is being used to understand how such movements may be impacting the spread of coronavirus. MIT researchers are also debuting a project to track COVID-19 patients via a phone app. Continue reading Government, MIT Analyze Location Data For Spread of Virus

Amid the disruption of the coronavirus, cloud-computing services have become crucial in keeping people online and connected. Amazon, Google, Microsoft and others also provide the foundational technology for e-commerce, workplace collaboration tools like Slack Technologies, streaming video services such as Netflix and streaming game services. In fact, cloud services are pushed to their limits in some areas. In Australia, Microsoft advised some customers that Azure cloud is running out of capacity in some regions. Continue reading Coronavirus Disruption Leads to Jump in Cloud Services Use

With the advent of the coronavirus, companies such as Facebook, Twitter and Google quickly responded, featuring links to “high-quality information” from the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO). Big Tech has now donated thousands of N95 masks to healthcare providers and continues to highlight accurate news. Facebook committed $100 million in small business grants and Amazon put out the call for 100,000 new employees. Overall, Big Tech isn’t just doing good but doing well, with business holding steady. Continue reading Big Tech Responds to Coronavirus, Improving Its Public Image

With the coronavirus in full force, Apple is one of many companies finding it challenging to predict consumer demand, even as it readies the release of its low-price iPhone model and 5G-enabled iPhones. Apple closed factories in China and its Silicon Valley headquarters as well as stores in Europe, impacting iPhone sales, which peaked in 2015. The new model was scheduled to debut this month but might be delayed; 5G phones are expected to unveil in September. Meanwhile, Huawei is also testing the demand for new flagship phones. Continue reading Apple, Huawei Test Demand for New Phones in Tough Market

Despite growing usage of social media platforms during the coronavirus pandemic, the platforms’ ad businesses are plummeting. Twitter, for example, saw its daily usage skyrocket 23 percent this year, but its revenue may have dropped as much as 20 percent in March. As businesses have slowed down or shuttered, marketers are decreasing or even stopping advertising, which is the core support of media companies. In difficult economic times, advertising spending on the media sector is often the first to be cut. Continue reading Advertising Sales Plummet Even as Social Media Usage Soars

Facebook’s Instagram recently debuted Co-Watching, a feature that makes it possible for users to video chat while they browse the app. With Co-Watching, users can engage in direct-message video-chat conversations to look at saved, liked and suggested photos and videos together. Co-Watching is just one example of ways that Facebook and Instagram are shifting to accommodate users and communities during the coronavirus pandemic, when many are confined to home. Instagram first began testing Co-Watching a year ago. Continue reading Instagram Unveils Co-Watching Feature for Group Video Chat

With millions of Americans stuck at home, Facebook’s usage — especially messaging and video calls — has skyrocketed, and driven traffic to purveyors of coronavirus news. So much so that, as of a week ago, more than 50 percent of the articles being read on Facebook in the U.S. were coronavirus-related, and U.S. traffic from Facebook to other sites also soared 50+ percent due “almost entirely” to the coronavirus. But the social media companies aren’t spared the economic impact of the virus: a decrease in marketing dollars. Continue reading Coronavirus Transforms Facebook into Major News Hub Again

Florida- and New York-based FaceBank Group, Inc. — developer of hyper-realistic digital humans for use in artificial intelligence, entertainment, productivity and social media — is merging with OTT live TV streaming service fuboTV, which currently touts “more top Nielsen-ranked sports, news and entertainment channels for cord cutters than any other live platform.” The combined digital entertainment company, to be led by fuboTV CEO and co-founder David Gandler, will be named fuboTV, Inc. with plans to offer a premium viewing experience across a global distribution network. Continue reading FaceBank Group and fuboTV Announce a Merger Agreement

As data usage soars during the coronavirus pandemic, the big carriers are seeing their 4G LTE networks stressed to the max. On Sunday, the Federal Communications Commission gave permission to T-Mobile to use 600MHz spectrum on loan from Dish, Comcast, NewLevel and other companies for 60 days. In fact, Dish is allowing AT&T, T-Mobile and Verizon to utilize some of its unused spectrum to enhance and speed up their 4G LTE networks. AT&T customers, for example, could see an “up to 20Mbps uptick in data performance.” Continue reading FCC Grants T-Mobile, Verizon Extra Spectrum During Pandemic

European carriers such as Vodafone are experiencing a spike in data traffic due to increased usage by home-bound consumers. The European Commission, which has net neutrality regulations in place, warned the telcos to avoid blocking, slowing down or prioritizing traffic as they attempt to avoid gridlock. At the same time, the Commission is concerned that crucial services including healthcare and online learning might be impeded. Netflix, Disney+, Facebook, Instagram, YouTube and Amazon Prime are among the companies cooperating with the European Union to curtail bandwidth usage for the time being. Continue reading Europe Attempts to Ease Strain From Increased Internet Traffic

With movie theaters shuttered across the U.S. due to the coronavirus, the National Association of Theatre Owners (NATO) asked Congress and the Trump administration for loan guarantees and tax benefits to help pay workers and keep theater chains afloat. The top 10 theater chains in the nation have already or will shut down their theaters, representing 89 percent of U.S. screens. NATO represents 33,000+ screens in all 50 states. The Trump administration is considering similar benefits for the airline industry. Continue reading Coronavirus: Theater Owners Request Government Assistance

The French Competition Authority fined Apple 1.1 billion euros ($1.23 billion) after determining that the company unfairly divided products and customers between two wholesalers, Tech Data and Ingram Micro, and forced them to charge the same prices as those offered in its own retail stores. The Authority president Isabelle de Silva stated that doing so had the effect of “sterilizing the wholesale market for Apple products.” Tech Data and Ingram Micro were fined 76.1 million euros and 62.9 million euros, respectively. Continue reading French Competition Authority Fines Apple & Two Wholesalers

As the coronavirus fuels a rise in online sales, Amazon plans to hire 100,000 more workers and raise pay for all employees in the U.S. and Canada by $2 an hour. The company’s starting wage is currently $15 per hour in its U.S. fulfillment centers. In the U.K., wages will rise £2 ($2.45) per hour and approximately €2 ($2.24) an hour in many European Union countries. At end of 2019, Amazon employed almost 800,000 full-time and part-time workers. Other companies are also seeing increased online sales as a result of COVID-19. Continue reading Online Shopping Spikes, Amazon Hires 100,000 New Workers

In response to precautions being taken to avoid spread of the coronavirus, AMC Theatres announced that, as of yesterday, it is closing its U.S. locations for at least 6-12 weeks while remaining flexible to comply with CDC and government guidelines. “AMC Stubs A-List members will automatically have their accounts paused” for the period of closure (without billing or payments), while film fans “are encouraged to continue the AMC movie-watching experience through AMC Theatres On Demand.” AMC joins Regal Cinemas, which announced earlier that it would be closing all its theater locations “until further notice.” Continue reading Coronavirus: AMC Is Latest Theater Chain to Close Locations