Anticompetitive practices, outrageous ticket fees and poor customer service were among the allegations leveled at Live Nation Entertainment Tuesday at a contentious Senate Judiciary Committee Hearing over botched Taylor Swift concert ticket presales by the company’s Ticketmaster subsidiary. Senator Amy Klobuchar (D-Minnesota) called the Live Nation relationship to Ticketmaster “the definition of monopoly,” adding that venues fearful of losing the company’s concerts don’t have the ability to push back because Live Nation is “so powerful that it doesn’t even need to exert pressure, it doesn’t need to threaten because people just fall in line.” Continue reading Senators Grill Live Nation on Antitrust After the Swift Debacle

The advertising industry is pushing back against the Federal Trade Commission’s exploration of rulemaking as relates to collecting personal data to serve ads, which the FTC is calling a crackdown on “commercial surveillance.” The Interactive Advertising Bureau (IAB) says the FTC’s definition of that loaded term is “so broad” that any resultant rulemaking “could criminalize the Internet itself” as well as potentially reduce digital ad spending by billions of dollars. FTC chair Lina Khan says “potentially unlawful practices may be prevalent” in the “endless hoovering up of sensitive user data” that has become common practice in ad targeting. Continue reading IAB Says FTC Digital Ad Inquiry May End Up Costing Billions

Top European TV supplier Vestel has become the first OEM for Xperi’s new TiVo-branded TVOS. In addition to distributing TVs under its own imprimatur, the Turkish firm manufactures sets for Hitachi, JVC, Toshiba and Panasonic. Vestel will begin selling branded TVs with TiVo as the primary software OS in mid-2023, Xperi said. Smart set manufacturers have increasingly sought a portal approach that helps customers navigate among a dizzying array of individual content platforms while sidestepping the additional costs associated with interfaces from the likes of Amazon Fire, Roku, Google TV or Android TV. Continue reading Xperi Names Vestel First Smart TV OEM for ‘Neutral’ TiVo OS

Google is working on measures to protect consumer privacy by limiting data sharing from Android OS smartphones. The Alphabet-owned company says its changes will not be as disruptive as steps taken last year by Apple, which revamped its iOS iPhone software so users were required to grant permission for ad tracking. The resulting volume of users who blocked tracking had a profoundly negative effect on companies that rely on targeted advertising. Google didn’t indicate when the changes will roll out, but did say it will support existing operating systems for two more years. Continue reading Google Promises Less Disruptive Privacy Changes for Mobile

President Joe Biden signed an executive order with 72 proposals and actions for a “whole-of-government effort to promote competition in the American economy.” Among them, President Biden encourages the FCC to restore net neutrality rules undone by former President Donald Trump, to “consider limiting early termination fees and prevent Internet service providers from making deals with landlords that limit tenant choices,” and to revive the President Barack Obama era Broadband Nutrition Label and its better price transparency. Continue reading Biden Executive Order Promotes Net Neutrality, Competition

Apple launched mandatory labels that provide easy-to-grasp information of the privacy policies for apps in the Mac and iOS App stores. The mandatory policy applies only to new apps or updates of existing ones. Although countries such as Finland, Singapore and the UK have adopted such labels, Apple appears to be the first global Big Tech company to “embrace and promote” the idea. The labels list three items: Data Used to Track You, Data Linked to You and Data Not Linked to You, with details under each. Continue reading Apple’s Mandatory Privacy Labels Launch on All iOS Platforms

Facebook purchased WhatsApp for $22 billion in 2014 but has not yet earned revenue from it. The encrypted messaging service, free to its 2+ billion global users, now has a plan to monetize services. Rather than storing and handling customer data on their own, businesses will soon be able to do so via Facebook’s servers. In addition to hosting, businesses will also be offered options to market products through WhatsApp catalogs and Facebook shops and checkout carts, all for small fees. Continue reading Facebook’s WhatsApp Will Offer Business-Focused Services

Former Google executive in charge of advertising Sridhar Ramaswamy has launched Neeva, a search engine that will not show ads or collect information about users. At Google, Ramaswamy became disillusioned by how the need for constant growth disadvantaged consumers. He decided to leave shortly after questionable videos featured ads — automatically served by Google’s algorithms — for Deutsche Bank, Amazon, eBay and Adidas. His epiphany was that “an ad-supported model had limitations.”   Continue reading Neeva: A New Search Engine with No Ads or Data Collection

Long-time rivals Apple and Google joined forces to build software into smartphones that would alert people who have recently been in contact with someone infected with the coronavirus. Users will have to opt-in to use the tool, which will be ready to release in “several months” and enable smartphones to “constantly log other devices they come near,” to accomplish what is called contact tracing. It also relies on a user’s voluntary report of having become infected. The two companies said they teamed-up in the last two weeks. Continue reading Rivals Apple and Google Collaborate on Contact-Tracing Tool

Apple chief executive Tim Cook stated that, because tech companies haven’t self-policed their use of data, “it’s time to have rigorous regulation.” Although he also warned that regulators are too focused on breaking up the Big Tech companies, he admitted that “if one of the companies is found to be a monopoly, and regulators can prove they’ve abused that monopoly power, a breakup might be necessary.” Pew Research reported that about 60 percent of Americans believe their data is being collected on a daily basis. Continue reading Apple Chief Tim Cook Calls For National Data Regulations

Beginning in January 2020, YouTube will begin enforcement of a new policy that blocks data collection for content aimed at children. The result for content creators will be lower ad revenue; viewers will no longer see popular features such as comments and end screens. Google confirmed the new policy is the result of a $170 million settlement in September that YouTube reached with the Federal Trade Commission for allegedly violating children’s privacy rights under the Children’s Online Privacy Protection Act (COPPA). Continue reading YouTube’s New Video Policy Places the Onus on Creators

Facebook, which has been under scrutiny for its privacy policies, just settled with the U.S. government for a record $5 billion fine. But the FBI has now complicated that picture by more aggressively monitoring potential threats on all social media platforms. Last month, the FBI asked for third party vendors to submit proposals by August 27 for examining public data to “proactively identify and reactively monitor threats to the United States and its interests” on Facebook, Twitter and other social media platforms. Continue reading Facebook, FBI Face Brewing Conflict Over Data Collection

The Federal Trade Commission ordered Comcast, Verizon, AT&T and other broadband providers to file reports within 45 days on why and how they collect consumer data and if they allow consumers to block such collection. The federal agency’s chair Joseph Simons said the move was “the first shot out of the box” in an investigation into the collection and use of personal data, with the potential aim of creating enforcement rules and helping Congress develop legislation on data privacy. Simons also promised more action. Continue reading FTC Orders Broadband Firms to Reveal Data Collection Info

Germany’s Federal Cartel Office, the country’s competition authority, issued an antitrust argument to restrict Facebook’s data collection. Stating that Facebook currently provides users with a stark choice between allowing the company to collect unlimited data or not using the site, the Federal Cartel Office stated that Facebook must allow users to refuse the company’s bid to collect their data and automatically merge it with data from Instagram, WhatsApp and non-Facebook sites. The decision impacts 32 million German users. Continue reading German Antitrust Ruling Restrains Facebook Data Collection

At a hearing at the House Judiciary Committee, Google chief executive Sundar Pichai faced tough questions about how his company handles data privacy and disinformation by foreign actors. Republicans on the Committee also grilled him about a perceived anti-conservative bias, which Pichai staunchly denied, saying Google uses a “robust methodology” on all topics “without regards to political ideology.” Unconvinced, these lawmakers pointed to videos and emails from Google executives expressing dislike of right-leaning ideas. Continue reading Google CEO Sundar Pichai Faces House Judiciary Committee