Research firms Rentrak and ListenFirst Media are collaborating on a new data set designed to help advertisers identify TV shows that generate consistent viewing and high social engagement. While these programs may not always have the highest ratings, they may have some of the most impassioned fans and may be a better target for advertisers. The research combines Rentrak’s viewership data from set-top boxes with ListenFirst’s data collected from blogs, social media platforms and other sources. The companies presented the research at an Advertising Research Foundation event in New York. Continue reading Rentrak and ListenFirst Want to Measure TV Show Stickiness

Verizon showed Rep Guidance, software that provides its FiOS sales and support representatives with individualized data designed to improve customer service and experience, at a recent NY Meetup event. According to a Verizon representative, “It’s about streamlining and simplifying the conversation, fostering a more intelligent, better-informed experience with customers rather than having a back and forth exchange and having the rep ask the customer questions that, frankly, they expect we should know anyway.” Continue reading New Verizon Software Delivers Customer Service Intelligence

Tech companies in the U.S. are urging the Obama administration not to impose policies that could potentially weaken encryption systems created to protect the privacy of consumers. “We are opposed to any policy actions or measures that would undermine encryption as an available and effective tool,” stated a letter to President Obama this week from the Information Technology Industry Council and the Software and Information Industry Association, representing companies such as Apple, Google, Facebook, IBM and Microsoft. Continue reading Tech Companies Urge White House to Leave Encryption Alone

As part of its larger effort to become a lifestyle media brand, GoPro is looking to cloud services as an alternative for the increasing amount of content that ends up stuck on SD cards. GoPro founder and CEO Nick Woodman wants to make it easier for users to instantly share photos and video. Although still in early development, the approach would involve uploading footage to a cloud service while the camera charges, where it could be immediately shared or edited. This would eliminate the step of transferring footage from an SD card to editing software. Continue reading GoPro Exec Aims to Connect Action Cameras to Cloud Service

There are currently 2.6 billion smartphone subscriptions worldwide, and while developing markets have been leveling off, less mature markets are starting to experience significant growth. According to the latest annual Mobility Report from Ericsson, we should expect to see 6.1 billion smartphones in circulation by 2020, at which point phones will exceed the number of active fixed line subscriptions globally. Ericsson projects that the total number of mobile subscriptions will reach 9.2 billion in five years, as less developed markets continue their expansion. Continue reading Ericsson: 70 Percent of World Will Have Smartphones by 2020

While Netflix and YouTube combined account for roughly half of all Internet bandwidth consumed during peak hours in North America, the latest projections from Cisco suggest even greater growth for online video. The company predicts that in five years, video will be responsible for 80 percent of the world’s Internet consumption (and 85 percent in the U.S.). Cisco explains that the growth will be the result of cord-cutting, mobile expansion, Internet users consuming more (and higher quality) video, and an increase in the overall number of global users. Continue reading Cisco Projects 80 Percent of Internet Will Be Video by 2019

After the Senate declined to reauthorize the bulk collection of phone records, the National Security Agency began shuttering its controversial counter-terrorism program over the weekend. The Senate failed to reach an agreement to extend the program beyond May 31, when the law used to authorize it will expire. Some intelligence and law enforcement officials have argued that the program is crucial to tracking terrorists. While the Senate rejected two bills that would have continued the program, some believe an agreement could still be reached before the deadline. Continue reading NSA Preps Shutdown of Controversial Phone Tracking Program

Some marketers believe fewer customers complete purchases on their small-screen smartphones, but Google says its data on mobile advertising shows otherwise. According to Google’s store-measurement data, one-third of mobile ads for Target led to a customer visit to a Target store during the 2014 holiday season. The rising popularity of larger smartphones, like the Nexus 6, and tablets also helps mobile sales because the screens are bigger and therefore the sites are easier to use. Continue reading Google Claims Data and Larger Phones Will Boost Mobile Ads

In the face of declining ratings and a shift in ad dollars to digital platforms, television networks are expanding their data and analytics capabilities. On Monday, leading broadcast and cable TV companies announced the formation of the Video Advertising Bureau (VAB), a new trade organization that plans to promote research and data that highlights the impact of TV commercials to Madison Avenue. The VAB intends to provide marketers with insights and measurement tools that help gauge whether video ads drive consumer purchases. Continue reading Broadcast and Cable TV Join Forces to Form New Trade Group

As part of its Media Management in the Cloud at NAB, the ETC held a panel discussion on cloud security, which continues to be a leading concern of M&E firms considering greater adoption of cloud technologies. The panel was composed of leading experts in cloud security from different parts of the M&E and cloud industries. Among the questions discussed: How can cloud infrastructure better ensure security? What are the most common security concerns of cloud tenants? What is the next level of emerging security standards? How is security best balanced with ease of use? Continue reading ETC Panel Discusses Cloud Security: Today, Tomorrow, Beyond

On April 15, at ETC’s Media Management in the Cloud conference held at the NAB Show, John McCoskey, EVP & CTO of the Motion Picture Association of America, and Jim Reavis, executive director of the Cloud Security Alliance, delivered the MPAA keynote updating the audience on the MPAA’s first cloud security standards, which are continuing to progress and may be launched later this year. They encouraged media industry professionals interested in cloud security to implement the CSA’s Cloud Controls Matrix. Continue reading Development of MPAA Cloud Security Standards Moves Forward

Amazon is the current leader in the cloud computing business, with its Amazon Web Services division bringing in $1.57 billion in just the first quarter, but Microsoft and Google have their eye on a market that is projected to be worth hundreds of billions of dollars. To maintain its lead, Amazon has rushed to provide other software and analytics services and increased its network of resellers. The real winner, though, will be determined by what company hosts established enterprises. Continue reading Amazon Faces Growing Competition in Lucrative Cloud Business

BitTorrent’s peer-to-peer Web browser endeavor, Maelstrom, is now in beta. Since its limited alpha release back in December of last year, the browser has reportedly seen as many as 3,500 publishers and more than 10,000 developers sign up to work on its platform. The beta release will make the browser available to more people and help gauge interest in a torrent-based service built on a decentralized, P2P architecture. For now, the beta version of Maelstrom is only available for Windows users. Continue reading Maelstrom: BitTorrent’s New Browser Built on P2P Architecture

Anyone who has worked in the visual effects industry is familiar with the enormous volume of data involved in every production and the process of bringing shots on and offline to balance workloads. Jeff Kember, a cloud solutions architect at Google and a former computer graphics supervisor, introduced a new solution, Google’s Cloud Storage Nearline — a low-cost, fast-response storage service that enables quick data backup, retrieval and access — in his vNAB Cloud Conference presentation on Visual Effects Workflows in the Cloud. Continue reading Google Cloud Storage Nearline Presented at vNAB Conference

Snapchat is now valued at $15 billion, and as it continues to grow, the company is taking more steps to keep users’ data safe and generate revenue by selling video ads. For the first time, Snapchat released a transparency report to show how often government agencies ask for user content. Also, the company will pay coders to help identify security bugs and shut down third-party apps that compromise privacy. With the rollout of the Discover feature, Snapchat has also started selling video ads. Continue reading Behind Snapchat’s New Privacy Protection Efforts and Ad Sales