Google Cloud recently unveiled a new AI-powered service product named Bot-in-a-Box. The feature, available via Google Cloud Platform (GCP) Business Messages, will help enterprises easily manage conversations with their customers. Bot-in-a-Box creates chatbots that can naturally respond to customers’ questions by using Google’s Dialogflow software. The conversational bot does not require any additional coding but will learn directly from businesses’ customer service data. The new product is expected to cut the customer service budget for businesses and improve the service level of chat function on GCP Business Messages. Continue reading Google’s Bot-in-a-Box Brings Conversational AI to Enterprises

At this week’s Google Cloud Next conference, Israeli company Plataine demonstrated a new app for Google Glass, pointing to artificial intelligence as the technology that will drive the success of the spectacles. The easy-to-use app, which is aimed at factory workers, understands and replies in spoken language. Plataine’s clients already include Airbus, Boeing and GE, and the company is now working on adding image recognition capabilities to the app, which was built using Google Cloud AI services and support from the tech giant. Continue reading New App for Manufacturing Workers Adds AI to Google Glass

At its Cloud Next conference, Google revealed that its AutoML Vision, which allows non-experts to train their own self-learning models for image and object recognition, will soon be available in public beta. It also debuted AutoML Natural Language and AutoML Translation. To democratize such techy AI tools, Google relied on a simple graphical interface and such widely adopted interfaces as drag-and-drop. The company is also pitching its cloud services to corporations, having recently nabbed Target as a client. Continue reading Google to Open Up Its AutoML Vision AI Tool for Public Beta