Closed captioning isn’t just for the hard-of-hearing anymore. According to Digiday, 85 percent of Facebook video is viewed without sound. That signals a trend of viewers who prefer to watch closed captioning, putting the heat on solutions providers to come up with compliant systems that are also accurate and speedy. With artificial intelligence, says IBM Watson Media senior offering manager David Kulczar, closed captioning can be enhanced to go beyond transcription, and automatically identify background audio descriptions. Continue reading NAB 2018: IBM Watson on Refining AI for Closed Captioning

Google is beta-testing a program that tracks consumers wherever they go using location data on their smartphones. It is the company’s answer to advertisers’ question: “How do we reach consumers who are on-the-go?” The program uses Android and iOS technology to track consumers’ locations and looks at their recent Google searches. Participating advertisers whose brick-and-mortar stores are nearby can pay to appear first in those listings. Continue reading Google Uses Location Tracking to Target Customers On-the-Go