Microsoft next month moves to public preview with a Copilot Studio feature that lets users create autonomous AI agents. The agents had been in private preview since the spring, and the tech giant’s move to take them public comes after Salesforce launched its own agentic program in September. Microsoft also has plans to add 10 autonomous agents to Dynamics 365, an enterprise suite geared toward resource planning and customer relationship management. Microsoft announced the news this week at its “AI Tour” event in London. Copilot is Microsoft’s branded AI assistant, while Copilot Studio lets people customize their Copilot assistants. Continue reading Microsoft Widens Copilot AI Agent Preview, Adds Templates

Microsoft Cloud drove record sales and profits for Q2, which saw a year-over-year revenue gain of 8 percent to $56.2 billion for April through June. Net income topped $20 billion, a 20 percent gain that beat analyst expectations and the company’s own estimates. Microsoft Cloud revenue for Q2 was up 21 percent, to $30.3 billion. And the company is beginning to see the results of its investments in artificial intelligence. Q2 is Microsoft’s second record-setting quarter this year, topping the three-month high of $52.9 billion in Q1. The previous profit record was $18.8 billion in Q4 2021. Continue reading Microsoft Q2 Marks a Quarterly Sales Record of $56.2 Billion

Full Microsoft Teams integration has come to HoloLens 2 headsets, which are now able to make calls, browse and view calendars or join group meetings, among other things. Microsoft is also combining its key Dynamics 365 Mixed Reality Apps Teams and OneDrive to existing integrations with the Azure cloud and Power Platform. “No matter where they are,” HoloLens 2 users can “summon an array of holographic windows with a Teams call or chat, a Power BI dashboard, a Word document, a PDF or video, their OneDrive folder, or their calendar and operate in an immersive, 3D experience,” the company says. Continue reading Microsoft Goes All-In on Teams Integration with HoloLens 2

The metaverse, a virtual world where people embody avatars and live their lives online, was largely the purview of gamers and sci-fi movie fans until Facebook CEO Mark Zuckerberg made it part of the everyday lexicon, prompting a media assessment of how the metaverse is accessible now. Microsoft on Tuesday unveiled a new Mesh app for augmented reality and virtual reality experiences using various goggles, including its own HoloLens. E-commerce platform Shopify has launched a browser-based game, “Shopify Party,” that lets employees appear as avatars for team events. Other companies are also considering a future in the metaverse. Continue reading Corporate Migration to Metaverse Not Waiting for Zuckerberg

Microsoft quarterly numbers exceeded analysts’ expectations and drove stock up 50 percent, bringing the company close to a $2 trillion valuation, second only to Apple’s. During the COVID-19 pandemic, the shift to remote working and remote learning drove strong uptake of the company’s cloud computing services and video game units. Although chip shortages are slowing down hardware sales, chief executive Satya Nadella reported that digital adoption curves “aren’t slowing down … they’re accelerating.” Continue reading Microsoft’s Q3 Sales Jump, Driving Near $2 Trillion Valuation

Microsoft Mesh is a new mixed-reality platform powered by Azure that enables people in different locations to meet and collaborate as digital representations of themselves in holographic experiences across a variety of devices. To demonstrate the shared experience, Microsoft technical fellow Alex Kipman appeared at the company’s Ignite digital conference this week via holoportation, and was joined by Cirque du Soleil co-founder Guy Laliberté, filmmaker James Cameron and Niantic CEO John Hanke to discuss related initiatives. Microsoft announced two apps built on the platform — a preview version for HoloLens 2 and a new Mesh-enabled version of AltspaceVR. Continue reading Microsoft Mesh Aims to Bring VR/AR Devices, Users Together

At the Microsoft Ignite annual IT event in Orlando, Florida this week, Microsoft announced it will soon debut a customer-service virtual assistant as part of its Dynamics 365 product line that will incorporate artificial intelligence. A user will be able to describe a problem in her own words, and the virtual assistant will answer by relying on user manuals, help documents and other materials. The customer can request a human, in which case the bot will assist the human customer service agent; a manager can view the result on a dashboard. Continue reading Microsoft Debuts AI-Powered Software, Customer Service Bot