Cyber Monday, one of the busiest online commerce days of the year, is now extending to the rest of the holiday season. Consumers are no longer waiting until the Monday after Thanksgiving to surf the Web for deals. Rather, utilizing their tablets and smartphones, consumers are shopping online for a longer stretch. This is forcing companies like Amazon and eBay to compete with retailers to attract online buyers both before and after Cyber Monday. Continue reading Holiday Shopping Takes a Mobile Turn, Companies Respond

The engineers behind the Internet Engineering Task Force are responding to public outcry over Internet surveillance by encrypting Web traffic with plans for a revamped system by the end of next year. In light of National Security Agency contractor Edward Snowden’s exposure of the agency’s mass Internet surveillance, the effort will introduce the default of encryption in Internet browsing, intended to reduce the ease of snooping. Continue reading Engineers Defaulting to Encrypted Browsing for the Internet

A study by Nanigans, one of the largest buyers of Facebook ads, indicates that mobile ads on Apple’s iPhones generate 1,790 percent more ROI than mobile ads on Android devices. The study, which looked at more than 200 billion ads on Facebook with a focus on retailers, suggests that mobile advertising on Android actually costs more than it returns. The study also notes that Facebook’s desktop ads over the past year experienced a 375 percent increase in click-throughs and 152 percent jump in overall ROI. Continue reading New Study: Facebook Ad Profit Higher with iOS than Android

Facebook announced a new ad service this week that addresses the problem of neglected mobile apps. The service enables companies and developers to distribute targeted ads that remind consumers to open apps on smartphones that have been downloaded, but are rarely used. Facebook hopes to generate new revenue by targeting mobile app neglect. The company has already built a business to help companies get their apps discovered and downloaded; its app discovery ads have 145 million downloads. Continue reading Facebook Targets Neglected Mobile Apps with New Ad Service

ETC@USC Executive Director and CEO Ken Williams addressed the topic of advanced media technology for the home when he spoke at the NAB Futures Conference last Fall. As part of ETCentric‘s member exclusive features, we are pleased to present the perspectives Ken articulated to broadcasting leaders and technology innovators at the invitation-only event where attendees openly discussed the future of broadcasting and explored how businesses will thrive in this era of digital disruption. (Statistics cited reflect the timeframe in which the talk was given.) Continue reading EXCLUSIVE: Ken Williams on Advanced Media Tech for the Home

Earlier this week, we reported that Amazon may be expanding its AmazonFresh service to the New York City area. Amazon has more than 209 million active users that purchase all type of products, from TVs to pet food, and the company has expanded its services and processing centers in order to build loyalty and become a single source for all shopping needs. Its strategy has led to a growing customer base and significant increases in sales. Continue reading Retail: Amazon Pursues Cheaper Goods and Faster Shipping

As part of its move into the online shopping space currently dominated by Amazon and eBay, Twitter has hired Nathan Hubbard as the company’s first head of commerce. Hubbard was president of Live Nation Entertainment’s Ticketmaster until earlier this month. Twitter plans to initially enter e-commerce by offering retailers tools for selling goods and services inside tweets. Forrester projects e-commerce will be a $370 billion market in the U.S. by 2017. Continue reading Twitter Hires Commerce Chief, Plans to Offer Shopping Tools

Due to a lack of user demand, Facebook will shutter its physical gifting service that launched less than a year ago. Responding to higher customer preference, the company plans to shift its Gifts program entirely to gift cards and digital goods, since more than 80 percent of gifts sent on Facebook have been digital. The move is also likely due to the complicated delivery operation involving physical goods, including inventory tracking, fulfillment and customer service. Continue reading Gifts Program: Facebook Replaces Physical Goods with Digital

Amazon may be launching AmazonFresh, its same-day grocery and local product delivery service, into the New York City area. AmazonFresh is currently available in Los Angeles and Seattle. This potential move may be a first step toward extending same-day delivery and leveraging the company’s extensive distribution network for future expansion. But as the company grows its reach, brick-and-mortar retailers are challenging Amazon on prices, offering the same or even lower rates. Continue reading Amazon May Expand Same Day as Competitors Lower Prices

In an effort to promote its own Internet-of-Things devices, startup SmartThings is launching an online marketplace that offers starter kits and an array of devices and solution sets that help manage the home. SmartThings first launched its products via Kickstarter in September, including a hub and variety of sensors to track movement and manage devices, providing users with home automation solutions controlled largely by smartphones. Continue reading SmartThings Launches Online Market for Internet of Things

Condé Nast recently announced a collaboration with Amazon where the online retailer will manage the publisher’s print and digital subscriptions. The “All Access” service will be available for Vogue, Glamour, Vanity Fair, WIRED and others. Additional titles will be added later in the year. The partnership will introduce Condé Nast to new Amazon customers, where they can manage their print and digital subscriptions with their Amazon accounts. Continue reading Conde Nast and Amazon Join in Print and Digital Magazines

Many entrepreneurs are attempting to recreate the shopping mall experience online in what is generally known as “social shopping.” Internet retailers such as Amazon, eBay, and Etsy have made shopping online easy for large and small sellers. However, retailers are looking to make their sites more social, and create new opportunities. Startups are receiving venture funding, and established companies are adopting their own social features. Continue reading Social Shopping Is the New Mall for Electronic Commerce

Facebook is conducting tests with selected partners regarding a new payment product for online purchases on mobile apps. The service would allow any Facebook user that has provided their credit card to make purchases on partnering e-commerce mobile apps without having to enter billing information. The payment system could provide valuable data for itself and advertisers on shopper behavior and preferences in and out of Facebook. Continue reading Facebook Testing Mobile Payment Service, Rival To PayPal

Facebook recently announced two new features for its mobile Web and iOS and Android mobile apps that will allow users to book restaurants and access TV and movie listings without ever leaving the world of Facebook. These features could help the social network compete with services offered by the likes of Fandango, Yelp and GroupOn. Ultimately, by influencing offline spending, Facebook hopes to generate more revenue and draw more advertisers. Continue reading Facebook Launches New Features to Influence Offline Spending

Amazon announced that developers now have the option of creating Web apps that will be offered alongside native Android-based programs on its Appstore. The move could encourage developers to distribute HTML5-based apps without converting them to Android versions. It could also potentially lead the charge for change with other stores. Developers currently have to convert their apps to native iOS and Android versions for availability via the Apple App Store and Google Play. Continue reading Web Apps Join Android Offerings on the Amazon Appstore