Chinese online-commerce company Alibaba is the latest tech firm to target the living room, with its new smart TV operating system and a set-top box. The company joins a crowded group that includes Apple, Lenovo, Samsung and others that are exploring the emerging market. Alibaba plans to integrate its Alipay electronic-payment service into the TV software. The company cited declining growth of PC use in China as a motivation for the move into TVs. Continue reading Alibaba Unveils Smart TV Operating System and Set-Top Box

A recent marketing study by research firm Vision Critical questions whether companies are using social tools such as Twitter, Facebook and Pinterest to effectively connect with customers. The study suggests that companies may not be fully utilizing the Big Data available to them. Vision Critical suggests that different social media platforms should be approached in different ways, based on the purchasing behavior of consumers and how social media influences their decisions. Continue reading Retailers Need Social Media Strategies to Drive Engagement

Square, the credit card reader and processor for mobile devices, recently introduced its own online marketplace, Square Market. This move is an expansion of its mobile payment services and a challenge to other online marketplaces, such as Etsy, Amazon and eBay. Square Market is the latest shopping system to support social selling. Its minimal approach allows social media platforms to become an online storefront for any business. Continue reading Square Market Can Now Make Every Business an Online Store

Amazon recently announced plans to offer online grocery shopping in Los Angeles. While the $79 Amazon Prime provides customers with two-day shipping and streaming TV shows and movies, the $299 AmazonFresh Service, originally tested in Seattle, will additionally enable members to order groceries that will be delivered to the door in hours. Retail giants such as Walmart and Costco have suggested that online grocery delivery is a nearly impossible business. Continue reading Fresh: Amazon Brings Online Grocery Shopping to Los Angeles

While retailers continue to successfully use content sharing service Pinterest to help boost product sales, the strategy has drawn the attention of major Hollywood studios. Marketers are experimenting with ways that would help movie posters and promotional stills that are pinned to the site translate into ticket sales. Although transactions do note occur directly on Pinterest, clicking a pinned image can redirect users to other sites. Continue reading Pinterest: Hollywood Studios May Go Social to Market Films

Amazon.com distributed tens of millions of dollars in new Amazon Coins virtual currency earlier this week by depositing 500 Coins, the equivalent of $5, into the accounts of every customer using a Kindle Fire. The company will also offer Coins at discounts of up to 10 percent when purchased in bulk. In an effort to increase customer loyalty, the Coins can be used for products and services available at the Amazon Appstore and within Kindle Fire tablet apps. Continue reading Amazon Debuts Virtual Coins for Appstore and Kindle Fire

Concerned about a lack of digital expertise, many public company boards are actively recruiting digital directors, who are often decades younger than their colleagues. The directors are pursued to advise management on digital marketing strategies, business alliances, recruitment and strategies involving mobile devices, social media, online sales, data analytics and more. The shift in corporate strategy has made digital experts a hot commodity. Continue reading Corporate Boards Are Turning to Young Digital Directors

Amazon is reportedly moving beyond its Kindle tablet line with the development of multiple CE devices aimed to compete more directly with Apple and Google. According to people familiar with the plans, the company is developing a range of new devices including two smartphones and an audio-only streaming device. The e-commerce giant is also working on its own set-top box for streaming video content. Continue reading Amazon Developing STB, Smartphones and Other Devices

The U.S. Senate passed a bill on Monday that would subject online shoppers to state sales taxes. The 69 to 27 vote drew support from both sides of the aisle, but it is expected to face a greater challenge in the House from conservatives who view it as a tax increase. President Obama has expressed his support for the bill, which does not include businesses with less than $1 million in online sales. Current law stipulates that states can only require online retailers to collect sales tax on goods sold if the store has a physical presence in the state requiring the tax. Continue reading New Internet Tax Bill Passes in Senate, Moves to House

The text-driven model of e-commerce that emerged during the first 15 years of online shopping is giving way to a more visual model. Today, many consumers are more inclined to peruse high-resolution images of products posted by family, friends and online colleagues than read traditional product descriptions that appear as text. These same consumers will then often click through from the images to purchase products that sound and look the coolest. Continue reading Online Shopping Goes Visual: Hi-Res Images Replace Text

3D printing company Shapeways, that creates made-to-order products, has raised $30 million from Andreessen Horowitz, Union Square Ventures, Index Ventures and Lux Capital. With the new financial infusion, the company is planning to build factories and bring on new hires. The investment is also expected to enable more companies and individuals access to high-end 3D printers to create and sell their products. Continue reading Shapeways Ready to Become the Amazon of 3D Printing?

The proposed Marketplace Fairness Act — legislation designed to help states force online retailers to collect sales taxes — made it past its first procedural obstacle Monday evening when the Senate voted 74-20 to consider the proposal for debate and amendment. Some anti-tax activists have described the bill as a tax grab, potential bureaucratic nightmare and infringement on states’ rights, while others view it as a necessary step to save brick-and-mortar retailers. Continue reading E-Commerce: Internet Sales Tax Proposal Moves Forward

Some senators argued that implementing an Internet sales tax would be harmful to taxpayers, would be anti-business and would create a “bureaucratic nightmare.” Nonetheless, endorsement of Internet sales taxes onto a Democratic budget bill passed easily in the Senate last week by a 75 to 24 margin. The adopted amendment allows states to “collect taxes on remote sales,” ushering in the first national Internet sales tax. Continue reading U.S. Senate Votes in Favor of Levying Internet Sales Taxes

Google is getting closer to becoming a jack-of-all-trades as the company takes on another role: car-shopping service. With its new approach (being tested in Northern California), search pages related to vehicles will include a Google link that offers details on local car dealerships by vehicle I.D. and sticker prices. However, by current law, Google is not allowed to make any profit on the car dealership transactions. Continue reading Google Quietly Tests Car-Shopping Service in California

Amazon and Apple, today’s biggest forces in electronic goods, are separately pursuing a digital marketplace, where items such as e-books, music, movies and software can be bought, sold and exchanged. The Apple system would enable this to happen through file transfers. However, the system would limit the digital copy to one user at any given time. Will content producers eventually see their work devalued in such a marketplace? Continue reading Are We Closer to a Marketplace for Used Digital Content?