New York-based Qloo has raised $25 million to fund an artificial intelligence-powered analytics engine. Drawing on consumer behavioral data from around the globe, Qloo uses proprietary algorithms to filter through more than half a billion attributes, including brands, music, film, TV, podcasts, dining, travel and more. Qloo’s AI models “are capable of identifying trillions of connections between these entities,” the company says, listing Netflix, Michelin and Samsung among those already using the service to find connections between customers who frequent Starbucks and the kind of movies they like. Continue reading Qloo Raises $25M for Ad-Targeting Using AI Taste Predictions

Swedish fintech company Klarna, whose online payments platform claims to work with 500,000 merchants worldwide, is debuting an AI-powered shopping lens. As with in-app lens tools from Google and Amazon, the Klarna lens lets shoppers snap pictures of items or styles then use its app to find out where to buy using a “search and compare” filter. Klarna claims its camera feature can visually identify over 10 million items and match them with more than 50 million store offers. “Klarna uses AI to translate the image into a search term,” turning it into “a shoppable item,” the company explains. Continue reading Klarna AI Image Search Takes Aim at the E-Commerce Space

TikTok is floating a trial balloon of its own AI chatbot, named Tako, now testing in select markets. Tako invites users to ask questions about TikTok videos and is also designed to help with discovery and recommendations. Tako’s public testing was first reported by Israeli app intelligence firm Watchful. TikTok subsequently confirmed testing in the Philippines and said Tako tests were live in some other global markets, but said the chatbot is not yet deployed in the United States. Unlike Microsoft’s Bing Chat, Google’s Bard and Snap’s My AI, Tako seems hyperfocused on TikTok content. Continue reading TikTok Embraces AI with Tako Chatbot, Now in Limited Tests

OpenAI is adding plug-in support for ChatGPT, a major upgrade that lets the chatbot incorporate current web data, as opposed to being limited to training data ending in 2021. Initially, the company is allowing 12 external plug-ins, including those from Expedia, Instacart, OpenTable, Shopify, Slack and Zapier. The group has been invited through a waitlist. “We’re starting with a small set of users and are planning to gradually roll out larger-scale access as we learn more,” explained OpenAI, which is also introducing two plug-ins of its own: a web browser and code interpreter. Continue reading OpenAI Adds Browser, Plug-In and API Support for ChatGPT

“Fortnite” creator Epic Games sued Apple over its 30 percent commission on all App Store transactions. That case is now in court, and Apple chief executive Tim Cook took the stand to defend his company against accusations of monopolistic behavior. On the sidelines are other companies with the same grievance and the European Union, which also charged Apple with violating antitrust rules with the App Store. In an hour of testimony, Cook stated that commissions from app developers help the company create better App Store security. Continue reading Apple Chief Exec Tim Cook Testifies in Trial with Epic Games

The European Parliament voted to fine Internet platforms such as Facebook, Google and Twitter up to 4 percent of their annual global turnover if they do not remove extremist content within one hour of authorities’ request to do so. The vote was 308 to 204, with 70 abstentions. The European Parliament also approved a platform-to-business (P2B) law proposed by the European Commission in April 2018. The P2B law forces Amazon and Google to reveal how they rank products and Facebook and others to be more transparent. Continue reading EU Parliament Passes Laws That Impact Online Companies

Facebook, Google, IBM, Microsoft and other tech companies are lobbying to begin work on a federal privacy law, with the goal of creating regulations that would favor them more than the strict law passed in June by California. The California law, a benchmark in the U.S., gives users the right to know what information tech companies are collecting and why, as well as with whom they’re sharing that data. The Information Technology and Innovation Foundation said its tech company members want to be “a constructive part of the process.” Continue reading Tech Giants Pushing for More Favorable Federal Privacy Law

Smart TVs have become a boon to data collectors and their marketer-clients, who are using new technology to identify what people are watching on Internet TV, sometimes without their knowledge. San Francisco-based Samba TV, for example, which has collected viewing data from 13.5 million smart TVs in the United States, has raised $40 million in venture capital. About a dozen television manufacturers have inked deals with Samba TV to embed its software in some of their sets. Continue reading Marketers Use New Tech to Leverage Data From Smart TVs

Popular travel booking site Orbitz, owned by Expedia, confirmed yesterday that it “identified and remediated a data security incident affecting a legacy travel booking platform.” The company explained that a hack late last year exposed customer data and billing information spanning two years. Personal data may have included birth dates, mailing addresses, email addresses, gender, payment card info, and more. According to Orbitz, about 880,000 credit cards may have been affected. However, the company noted that the current Orbitz.com site was not breached. Continue reading Hacker Accessed Customer Data From Orbitz Legacy System

To compete in the profitable cloud-computing arena, Amazon Web Services debuted 20 new machine-learning tools this week at the AWS re:Invent conference in Las Vegas. Tools include speech recognition and algorithms to automate decisions. The move helps Amazon compete better with Google and Microsoft, both of which are using their expertise in AI and machine learning to cut into its market share. Machine learning will also help potential developers that can’t create these capabilities on their own. Analysts estimate that Amazon dominates the cloud with a 44 percent market share. Continue reading AWS Expands Cloud Efforts with New Machine-Learning Tools

The Uber board has settled on Expedia CEO Dara Khosrowshahi as the ride-hailing giant’s next chief exec. Khosrowshahi was the third candidate behind Hewlett Packard Enterprise CEO Meg Whitman and former GE chief Jeff Immelt. “Called the ‘truce’ candidate by one person close to the board and the ‘compromise’ choice by another — due to extensive infighting between ousted CEO Travis Kalanick and Uber’s big investor Benchmark,” reports Recode, “Khosrowshahi will now try to settle the turbulent waters at the company riven by” numerous issues including a report from former Attorney General Eric Holder regarding a sexist company culture; allegations of regulatory wrongdoings, a lawsuit filed by Waymo, its publicized management shakeup, and declining employee morale. Continue reading Uber Is Expected to Name Expedia’s Khosrowshahi as CEO

A look at the line-up of keynote speakers for the upcoming CES 2017 show in Las Vegas confirms the Consumer Technology Association’s expanding worldview and provides a leading indicator of what to expect when the sprawling show opens on January 5. The “night before” keynote, made famous by Bill Gates, is now a coveted timeslot occupied this year by Nvidia co-founder and CEO Jen-Hsun Huang, making his first CES keynote presentation. Nvidia’s substantial investment in artificial intelligence along with its well-established achievements in self-driving cars, VR, and gaming are likely topics. Continue reading CES 2017 Keynote Speaker Line-Up Foretells Scope of Show

Facebook announced yesterday that it plans to shutter Parse, its toolkit and support platform for mobile developers the company hoped would serve the Internet of Things and lead to a cloud business that could compete with Amazon, Google and Microsoft. Parse provides developers with support and tools that enable programmers to write code rather than spend valuable time maintaining the back end. Users of the platform include developers at productivity app Quip and Expedia’s travel website Orbitz. The social giant paid a reported $85 million to acquire Parse in 2013. Continue reading Facebook Makes Decision to Shutter Services Platform Parse

SoundHound’s Hound app, which is designed to rival digital assistants like Siri, Cortana and Google Now, will be available to third-party developers for the first time. The company best known for its music recognition app released the Houndify platform so that developers can add the Hound digital assistant to their own products. According to the company, Hound can answer complex queries with data from partners like Expedia, AccuWeather, Sportradar and Xignite. Continue reading SoundHound Offers Digital Assistant Platform to Developers

The Consumer Electronics Association (CEA), which represents more than 2,200 technology companies, announced yesterday that its new name is the Consumer Technology Association (CTA). Replacing “electronics” with “technology” is meant to address an evolving consumer tech industry and more accurately reflect the diverse member companies. The change will take place immediately. The new name and logo were introduced in New York City at CES Unveiled, a “sneak peek” event that provides highlights of what’s to come at January’s CES 2016, which is produced by the CTA. Continue reading CEA Announces New Name: Consumer Technology Association