Facebook just acquired Ozlo, a small AI startup founded four years ago and based in Palo Alto, California. The social media giant made the purchase in order to improve Messenger’s virtual assistant, dubbed M. Ozlo describes its product as “an index of knowledge about the real world,” which implies that a user could ask questions and receive answers about a wide range of topics. The company has 30 employees, and a majority of them will be joining Facebook’s Messenger teams in Menlo Park, California and Seattle, Washington. Continue reading Facebook Buys AI Startup Ozlo to Improve Virtual Assistant M

Facebook’s newly debuted Messenger Platform 2.1 features built-in Natural Language Processing (NLP), provided by Wit.ai, a company acquired by Facebook in 2015. NLP has been available to app developers since the acquisition, but Messenger 2.1 is the first time it is a built-in feature. The built-in NLP currently detects common phrases (“hello,” “bye,” and “thanks”) as well as date/time, location, phone number, email and amount of money, all of which trigger an automated response from the bot. Continue reading Facebook Messenger 2.1 Offers Built-In NLP, Payments SDK

MasterCard just added its digital wallet MasterPass to Facebook Messenger, which will let consumers easily place online orders on the service. MasterPass is already available with FreshDirect and Subway, but is in its early stages of rollout. In related news, PayPal Holdings, which last year said would unveil its payment services on Facebook Messenger, will now unveil it on Alphabet’s Android Pay. Visa and MasterCard are also focused on expanding the consumer and merchant use of their digital wallets. Continue reading MasterCard Introduces Digital Wallet to Facebook Messenger

Facebook has again integrated one of Snapchat’s most notable features, introducing Stories, which allows users to create photo/video montages that vanish within 24 hours. Two other camera-oriented features allow users to make the camera accessible with one rightward swipe and add filters and masks; and introduce a direct-messaging tool. All three features will be unveiled this week. Facebook has experienced a slump in posting, and is studying Snapchat as a way to zero-in on its millennial appeal. Continue reading Facebook Co-Opts Stories, Puts More Pressure on Snapchat

Messenger has joined Instagram and WhatsApp in emulating Snapchat’s popular Stories concept. Messenger Day is a new feature within the Facebook Messenger app that encourages users to share a daily photo story. Users can post photos and 15-second videos taken with the Messenger camera or images and GIFs saved on their smartphone. The Messenger Day story is visible to all Facebook friends, but it disappears after 24 hours. Facebook’s unique special filters for the images are designed to spark conversations and encourage meet-ups. Continue reading Facebook Messenger Lets Users Post Snapchat-Like Stories

Facebook is updating its Messenger platform to make it easier for users to interact with bots. The interface now has a nested menu that categorizes all of the bot’s capabilities. Facebook also created a new option to allow developers to hide the chatting screen so that customers don’t even have to conduct conversations with bots anymore. This update seems to limit the capabilities of bots and future voice-computing software. It arrives as one launch partner of the bot platform is returning to email rather than using Messenger for customer notifications. Continue reading Facebook Rolls Out Menus to Simplify Use of Messenger Bots

Teenagers of Generation Z who are spending less time hanging out with their friends in physical environments are going virtual, increasingly turning to group video chats as a substitute. Apps such as Houseparty, Fam, Tribe, Airtime and ooVoo, as well as more traditional messaging apps with a video chat feature like Facebook Messenger and Kik, are making “virtual chilling” possible as busier schedules and helicopter parenting interfere with more traditional forms of socializing. Continue reading More Teens Are Hanging Out Virtually with Group Video Chats

The Android and iOS app stores have been dominant in gaming, but the advent of HTML5 may change that up. Developers will be able to create instant games, which they hope will grab the attention of more consumers. Games based on HTML5, which run in a browser and don’t require a download, are already being built into social media platforms and messaging systems. Instant game advocates argue that apps can be hard to find, require heavy advertising, and have to be downloaded and installed in order to play. Continue reading HTML5 Instant Games Threaten to Disrupt the App Store Model

Messaging app WhatsApp has launched a new image-based Status feature that allows users to post a disappearing Status update, which erases after 24 hours just like Snapchat Stories. Facebook, which owns WhatsApp, has a pattern of integrating Snapchat-like features into its apps, such as Instagram and Facebook Messenger. With the new Status feature, a major departure for the text-based application, WhatsApp hopes to capitalize on the success of the format that Snapchat originated, which emphasizes videos and ephemeral content. Continue reading WhatsApp Introduces New Feature Emulating Snapchat Stories

The Signal app from non-profit Open Whisper Systems provides end-to-end encrypted messaging, voice calling, and now video chatting. The new feature, along with improved voice calling functionality, comes as part of a beta update for the app’s Android and iOS versions. Signal is a popular choice for activists and journalists who need a private communications platform, but it is still struggling to find a foothold in the mainstream because it sacrifices some popular features for security.  Continue reading Signal App Update Adds Ability to Make Encrypted Video Calls

Facebook has decided it wants longer videos, and will reward videographers who create them. That’s quite a turnabout for the company that counts three seconds as a “view,” and the many publishers reporting that few viewers watch their videos to completion. Facebook still plans to count three seconds as a view, but is changing its News Feed algorithm to favor longer videos, especially those that keep viewers watching. With the new algorithm, the longer a video holds its audience, the more Facebook will promote it. The social network is also adding a feature similar to Snapchat Stories. Continue reading Facebook Pushes Longer Video, Offers Snapchat-Like Feature

As artificial intelligence and machine learning become less expensive, their role is taking off in corporate America, and will soon extend from routine tasks to more complex, sophisticated decision-making. The neural network, for example, mimics the operations of the human brain, enabling AI to learn without extensive human intervention. Companies that are moving towards AI include AIG, which has shifted funds that would have gone to outsourced projects to AI, and aims to hire more programmers with AI skills. Continue reading Corporations Are Adopting AI, Startup Debuts AI-Based Video

Facebook is again advancing into gaming. The company not only introduced Facebook Gameroom, its desktop PC gaming platform but now is preparing to launch Instant Games, a platform on Messenger for lightweight HTML5 games. King, of “Candy Crush” fame, is already testing an Instant Game, “Shuffle Cats Mini,” in New Zealand, and game studio Big Viking is also planning on debuting titles for the upcoming Instant Games launch. Facebook added chess, basketball and soccer mini-games to Messenger earlier in the year. Continue reading Facebook Messenger to Launch New Instant Games Platform

According to IBM chief executive Virginia Rometty, a billion people will, in some form, use the company’s Watson artificial intelligence tech by the end of 2017. For example, Watson is now integrated with General Motors’ OnStar system in automobiles; Rometty says IBM is working on numerous similar contracts. Watson, one of IBM’s “strategic imperatives,” is a bundle of artificial-intelligence software that is delivered by cloud computing. As IBM’s total revenue slumped for the 18th straight quarter, its servers, software and computing services grew 15 percent in Q3. Continue reading IBM’s Watson Predicted to Reach 1 Billion People by Q4 2017

Facebook is debuting Live video scheduling, scheduled broadcast sharing, and pre-broadcast lobbies to verified Pages, with the goal of expanding these features to all Pages in the next weeks and eventually to developers of third-party Live API tools. With this new move, creators will be able to create a link a week in advance, which should spur bigger audiences for Live streams. Elsewhere, Facebook is introducing a new feature on Messenger that suggests “conversation topics” for friends. Continue reading Facebook Debuts Live Video Scheduling, Conversation Topics