The Parliament of Australia is preparing to crackdown on social media trolls by preparing legislation that will hold companies legally responsible for defamatory material posted to their sites. A draft of the proposed law would require companies to have formal complaint processes in place to report online abuse and require they provide complainants with the identities of alleged bullies once certain criteria are met. The proposed legislation is scheduled to be released this week, and expected to come before the Parliament next year. It is part of the country’s broader effort to overhaul defamation laws. Continue reading Australia Is Opening Door to Social Media Defamation Liability

TikTok parent ByteDance has announced the establishment of six new divisions to monitor the worldwide dissemination of its short-form video apps. The units include online learning; collaboration tool Lark, (the ByteDance version of Slack); game development arm Nuverse; and B2B division BytePlus, selling white-label versions of  proprietary algorithms to enterprise customers. ByteDance also operates Douyin, the Chinese version of TikTok. The change from a flat hierarchy and haphazard business approach is prompting speculation that ByteDance aspires to be known for much more than video sharing. Continue reading TikTok Owner ByteDance Aspires to Become a Global Leader

In what could be bad news for companies such as Facebook and Google, the European Parliament has voted to toughen limits on the use of consumer data for advertising. The Committee on Internal Market and Consumer Protection (IMCO) voted overwhelmingly under the Digital Markets Act (DMA) to support stricter consent requirements for how personal information is used to serve ads, expanding the draft legislation to include a ban on the commercial use of the personal data of minors. The proposed law blacklists some practices of Big Tech platforms and empowers the EU Commission to undertake investigations, adding sanctions for non-compliant behavior. Continue reading European Union Supports New Restrictions on Targeted Ads

Twitter has earned praise for transparency after it published “unflattering” research findings. The company analyzed “millions of Tweets” in an attempt to measure how its recommendation algorithms handle political content, and subsequently reported that it amplifies more content from right-wing politicians and media outlets than from left-wing sources. The findings, which were released in late October, were well-received at a time when social platforms are fast to tout positive findings, but quickly discredit critical data, as was the case with Facebook and whistleblower Frances Haugen. Continue reading Twitter Earns Praise for Transparency in Its Research Findings

Amazon is adding an interactive clip-sharing feature to its Prime Video streaming service that allows users to share short video clips from Amazon Originals via social media and direct message. The feature is available for Amazon series “The Boys,” “The Wilds,” “Invincible” and “Fairfax,” with plans to expand to other original TV shows and movies in the future. Users can click on the “Share a clip” button while watching the content, and the app will generate a 30-second clip. Amazon is the first major streaming platform to introduce such a video-sharing feature. For the initial rollout, the feature is only available for iOS users in the U.S. Continue reading Amazon Prime Video Is First to Launch a Clip-Sharing Feature

After Facebook promised in July that it would limit its algorithms that track online behavior of users under 18 as a step toward curtailing a method used by advertisers to target children and teenagers, the social giant is again being accused of collecting such data. Facebook was found harvesting data of young users through its ad delivery system, according to a report published by advocacy groups Fairplay, Global Action Plan and Reset Australia. The research suggests that Facebook is maintaining the ability to track younger users so that it can maximize engagement and increase advertising revenue. Continue reading Facebook Is Criticized for Continuing to Collect Data of Teens

Meta’s Reality Labs division has previewed a haptic glove designed to give the user sensation of handling a real object when manipulating things that only exist digitally in virtual space. Reality Labs, a division of Facebook prior to that company’s renaming as Meta Platforms, has spent seven years working on a haptic glove prototype, now rolled into Meta’s announced 2021 spending of $10 billion to develop hardware, software and apps for the metaverse — an AR/VR fused world conjured through digital sight, sound and touch. Companies including HaptX, Hi5, Manus and SenseGlove have also demonstrated haptic gloves, an increasingly competitive field. Continue reading Meta Reality Labs Haptic Glove Aims for VR Touch Sensation

Facebook’s internal experiments with turning off its News Feed algorithm revealed that users benefit from the often-controversial ranking system. Documents recently parsed by the news media indicate Facebook’s digital formula knows more about what users want than the users themselves when it comes to deciding which posts people see and in what order. The news comes as both the House of Representatives and Senate consider bills that would require social media platforms to offer users the option of disabling what’s known as “automated content recommendations.” The bills follow whistleblower allegations that Facebook’s News Feed is damaging to users. Continue reading Automated News Feed May Be Good for Facebook and Users

Social media platforms, which have had challenges maintaining a safe, socially conscious online environment — as the year’s spate of whistleblower disclosures and global regulatory hearings proves — may face an even tougher time maintaining civility in the metaverse. The shift from monitoring text, images and video to supervising a live 3D world will be orders of magnitude more complicated, observers say. According to a 2020 safety video for “Horizon Worlds,” a game Facebook developed for its virtual reality platform Oculus Quest, the company plans to record what happens in the metaverse, storing data that transpires in users’ VR headsets. Continue reading Meta Building a Safe Metaverse While Expanding VR Holdings

About 76 percent of adults believe Facebook makes U.S. society worse while 11 percent say the social network makes society better and 13 find it neutral, according to a new CNN poll by SSRS. Roughly 50 percent said they know someone who bought into a conspiracy theory they read about on the site. Meanwhile, Facebook parent Meta Platforms says that beginning January 19 it will discontinue advertisers’ ability to target users based on their history of accessing content about health, ethnicity, politics, religion, sexual orientation and myriad other topics. The change applies to Facebook, Messenger and Instagram. Continue reading Facebook Negatively Impacts Society, According to CNN Poll

YouTube announced it plans to expand into e-tailing with the launch of Holiday Stream and Shop, a week-long live-streaming event in which hand-picked social media stars will use the video platform to offer their own merchandise as well as branded goods. YouTube, which is part of Alphabet’s Google, has for years teased the idea of introducing online shopping, but the concept gained momentum when the COVID-19 pandemic triggered explosive growth in e-commerce. Meanwhile, NBCUniversal also plans an interactive live-streamed shopping experience. Continue reading YouTube Tests Shoppable Video, Holiday Live-Stream Events

Facebook whistleblower Frances Haugen’s meetings with European Union officials have accelerated the lawmakers’ plans to tamp down Big Tech. Officials are calling for quick action to strengthen and enact measures of a 2020 bill that would impose strict obligations on social media companies. As currently drafted the bill would require technology platforms to monitor and mitigate risks from illegal content or suffer stiff fines. Likening Europe to “a digital Wild West,” EU digital commissioner Thierry Breton said, “Speed is everything” and EU members must pass the new tech legislation in the first half of 2022. Continue reading FB Whistleblower Testimony Accelerates EU Regulatory Push

A Facebook team researching user well-being found that 1 in 8 users engage in compulsive social media habits that impact work, sleep, parenting or relationships, an analysis of recently released company documents suggests. The potentially harmful behavior, said to be categorized as “problematic use,” is comparable to what is also known as “Internet addiction.” Researchers said while some users lack control over disengaging from Facebook, the behavior isn’t considered “clinical addiction” because it doesn’t impact the brain the same way as habits like gambling or substance abuse. The research also referenced compulsive behavior among users of other social media apps. Continue reading Research Highlights Effects of Social Media on Mental Health

Meta is offering new tools for Facebook Groups to help admins further develop and engage the communities they manage. New features introduced at last week’s Facebook Communities Summit include subgroups, fee-based subscription groups, real-time chat for moderators, personalization tools and community fundraiser enhancements. Group admins will be able to customize the look and feel of groups, including greetings, colors, fonts and backgrounds, as well as the emoji available for content reactions. Facebook said the changes combine “the best of Pages and Groups into one place,” while making it easier, safer and more fun to collaborate. Continue reading Facebook Groups Launches New Tools to Empower Creators

The metaverse, a virtual world where people embody avatars and live their lives online, was largely the purview of gamers and sci-fi movie fans until Facebook CEO Mark Zuckerberg made it part of the everyday lexicon, prompting a media assessment of how the metaverse is accessible now. Microsoft on Tuesday unveiled a new Mesh app for augmented reality and virtual reality experiences using various goggles, including its own HoloLens. E-commerce platform Shopify has launched a browser-based game, “Shopify Party,” that lets employees appear as avatars for team events. Other companies are also considering a future in the metaverse. Continue reading Corporate Migration to Metaverse Not Waiting for Zuckerberg