The Federal Communications Commission has accused AT&T Mobility of misleading its wireless customers regarding unlimited data plans by slowing their service without notification. As a result, the FCC announced that it plans to fine AT&T $100 million. According to the agency, AT&T delivered slower service than advertised after its customers had used a certain amount of data. The slow-down impacted the ability to stream video, use mapping services and more. The move raises questions about future actions now that the FCC is treating Internet services more like utilities. Continue reading FCC Plans to Fine AT&T $100 Million for Slowing Data Speeds

The Obama administration has proposed new legislation, the Consumer Privacy Bill of Rights Act that intends to fill in the gaps between current federal laws such as the Fair Credit Reporting Act and the Video Privacy Protection Act to provide consumers with added control over how companies use the personal data they collect about individuals. However, some privacy advocates are already arguing that the proposed legislation does not go far enough and provides too much control to companies. Continue reading President Obama Introduces Consumer Privacy Bill of Rights

In a speech at CES earlier this week, Edith Ramirez, chairwoman of the Federal Trade Commission addressed her concerns about the current state of privacy regulations related to companies that rely on the collection of consumer data. Ramirez urges tech companies to spend more time developing security measures to ensure consumer data remains protected from potential hackers. Ramirez also advises companies to take careful precautions now and be more transparent about their use of data. Continue reading FTC Chairwoman Concerned About Data Security and Privacy

Google has confirmed that it plans to develop kid-friendly versions of some of its more popular products next year. While Google has yet to release specific details about the initiative, many predict that Chrome and YouTube will be among those products redesigned for children 12 and younger. Google understands that kids are among those most active on the Internet, so it hopes to create Web-related products and services that are deemed appropriate for their use. Continue reading Google Plans Initiative to Build Products for Ages 12 and Under

AT&T will pay $105 million to settle accusations that it billed hundreds of millions of dollars in bogus third-party charges to its wireless subscribers. The settlement is the latest in a number of similar moves by regulators to curtail mobile “cramming” — the practice of charging fees for third-party services that subscribers did not order. A similar case against T-Mobile is still pending. The AT&T settlement marks the largest to-date against a specific carrier for cramming. Continue reading AT&T to Pay $105 Million to Settle Accusations of ‘Cramming’

The Federal Trade Commission announced yesterday that game maker TinyCo agreed to pay $300,000 to settle charges that it violated children’s privacy rules by improperly collecting information. The company was accused of violating the Children’s Online Privacy Protection Act (COPPA). In a separate case, Yelp agreed to pay a $450,000 penalty for doing the same through its consumer review app. Both companies were charged with collecting personal info from children under 13 without parental consent. Continue reading Yelp and TinyCo Face Fines After Violating Children’s Privacy

The Federal Trade Commission announced yesterday that Google will refund consumers at least $19 million for unauthorized charges that resulted from their children making in-app purchases on Android mobile devices. The FTC alleged that Google was guilty of unfair commercial practices since 2011 by making it relatively simple for children to make purchases from the Google Play store without permission. As part of the settlement, Google will also be required to modify its billing practices. Continue reading Google Settles with FTC, Will Refund $19 Million to Customers

Instead of tracking consumers’ personal data without their consent, a few companies are beginning to experiement with a new model of paying people directly for permission to track activity on their social media accounts and their credit cards. Datacoup, for example, pays consumers $8 a month for access to their personal data. For $100 a month, participants in ZQ Intelligence’s program agree to be tracked on their devices and answer questions about their consumer behavior. Continue reading Startups Are Paying Consumers for Permission to Track Data

Last week, the FTC sued Amazon for allowing kids to make unauthorized in-app purchases from their parents’ smartphones. Like other tech giants, Amazon has settings to prevent kids’ accidental charges. When confirming the first in-app purchase, users can select a setting to require a password for future purchases from the Amazon App store. Apple has a similar policy, while Google offers an option to let users enter a password once to make purchases for the next 30 minutes. Continue reading The Purchasing Policies That Regulate Kids’ In-App Purchases

The Federal Trade Commission filed a lawsuit against Amazon, accusing the online retailer of allowing children to make unauthorized purchases in its app store. The lawsuit comes after the company refused a proposed settlement that would have refunded customers and made changes to the app store. The FTC believes Amazon needs to require passwords for consumers to buy products, make purchase notices more prominent, and make refunds easier and simpler. Continue reading Amazon Faces FTC Lawsuit Over Children’s In-App Purchases

Earlier this week, Adam D. I. Kramer, the Facebook data scientist in charge of a study about the impact of news feed content, posted a public apology on his Facebook page for the anxiety caused by recent research. The study sparked a public outcry when users discovered that Facebook had manipulated the news feed results of over 500,000 randomly selected users. The company changed the number of positive and negative posts users saw to study how emotions are spread on social media. Continue reading Facebook Changes News Feed Results, Apologizes to Users

Unlike Google, Microsoft is not trying to connect the entire Earth by using drones or balloons. Instead, the company hopes to utilize television white space, an unused part of the broadcast spectrum, to provide more Internet access to people living in Africa. After running cost-effective pilot programs in the U.S. and Kenya, Microsoft has found that the challenge for Microsoft’s 4Afrika initiative is to persuade governments to lift regulations to allow them to utilize white space. Continue reading Microsoft Has Plans to Bring More Internet Access to Africa

While the distinction between paid advertising and editorial content online can sometimes seem blurred, it was recently suggested that Microsoft was paying Machinima partners to post videos featuring the Xbox One. Machinima’s UK community manager revealed in a tweet (that is now deleted) that video partners were receiving an additional $3 per thousand views for videos featuring the Xbox One. In a related story, Electronic Arts is said to be taking a similar approach with its Ronku program. Continue reading Some Question Stealth Marketing Approach for the Xbox One

The Acxiom Corporation, a marketing technology firm based in Little Rock, Arkansas, announced on Wednesday a new website that will offer consumers a chance to view some of the data that the company has collected about them. While the site is a step toward addressing the government’s push for increased transparency from the data brokerage industry, critics believe it actually presents a rather sanitized look at data mining and marketing. Continue reading Transparency: Acxiom Shows Consumers What Data it Collects

The new chair of the U.S. Federal Trade Commission, Edith Ramirez, says that the agency will pursue a more active role in policing companies that gather large amounts of data, and that the FTC will not hesitate to sue for privacy and security violations. Ramirez wants more transparency from companies that collect consumer data, as well as to keep this data anonymous. Ramirez did not provide specifics regarding how the FTC will enforce data protection guidelines. Continue reading New FTC Chair Warns Companies About Consumer Data Privacy