By
Debra KaufmanNovember 2, 2018
Samsung Electronics reported an approximately 20 percent increase in operating profit for the latest quarter from a year earlier, resulting in a record high profit of about $15 billion. But that sudden lift may not last. According to industry experts, the higher numbers are due to increased demand for memory chips for use in data centers and smartphones. Samsung and other chipmakers invested to expand production, but now demand for smartphones (and other consumer electronics) is reaching a plateau. Continue reading Amid Record Profits, Samsung Faces a Slowing Chip Market
By
Debra KaufmanAugust 13, 2018
Samsung Electronics has debuted the Galaxy Note 9, which features a 6.4-inch screen, a revamped Bluetooth stylus and an upgraded camera. The company hopes that the Note 9, which is priced between $999.99 and $1,249.99, will revive sales and help it compete with Apple iPhones, especially over the upcoming holiday season. The Note 9’s chief selling point is the S Pen, a new stylus that enables remote camera control, switching between presentation slides, and more accuracy writing and drawing on the device’s screen. The camera also adds enhanced colors and exposure. Continue reading Samsung Unveils Galaxy Note 9, Inks Partnership with Spotify
By
Debra KaufmanJanuary 24, 2017
A Samsung investigation into the Galaxy Note 7 smartphone batteries found the cause for the problem that led to the total recall of 2.5 million phones, say sources: irregularly sized batteries and others with manufacturing problems. Since some Galaxy Note 7 phones caught on fire, Samsung, which revealed the results of its investigation on Monday, saw damage to its brand and a loss of at least $5 billion. Led by Samsung, the investigation was conducted by three quality control and supply chain analysis firms. To avoid future mishaps, the company has developed a new QC process. Continue reading Samsung Creates 8-Point QC Process to Curb Tech Problems
By
Rob ScottOctober 10, 2016
Samsung has reportedly stopped production of its Galaxy Note 7 as the company struggles with the smartphone’s recall and additional reports about battery problems, overheating and fires regarding replacement devices (including one incident prior to takeoff of a Southwest Airlines flight). “Samsung understands the concern our carriers and consumers must be feeling after recent reports have raised questions about our newly released replacement Note 7 devices,” the company said, noting that an investigation is underway. According to The Wall Street Journal, AT&T and T-Mobile “said that they would stop issuing new Galaxy Note 7 smartphones to replace the ones turned in by U.S. customers.” Continue reading Samsung Temporarily Halts Production of its Troubled Note 7