Apple and Best Buy announced the two companies are extending their partnership so that technicians can repair iPhones at any of the 992 Best Buy locations in the U.S. The companies also revealed that 7,600 Geek Squad techs are now certified for iPhone repairs using genuine parts from Apple. While Apple will continue to offer repairs at its own stores, the new deal should prove beneficial to iPhone users in Montana, North Dakota, South Dakota, Vermont, West Virginia and Wyoming, since Apple does not presently have stores in these states. Continue reading Apple iPhones Can Now Be Repaired at Any U.S. Best Buy

Best Buy and Amazon are both betting on salespeople who make visits to homes as one potential model for selling more consumer electronics. Best Buy is already testing that theory by hiring hundreds of salespeople in several cities to do just that. The free service is slated to roll out in the U.S. this fall. For Best Buy, getting salespeople in the home is another way to sell more TVs and CE gadgets while increasing business for its Geek Squad, which offers tech installation and repair services for a fee. Likewise, Amazon is expanding its free “smart home consultations” to help promote interest in its smart speakers and related products. Continue reading Best Buy and Amazon Testing In-Home Sales Consultations

Ron Johnson, a former retail exec with Apple and J.C. Penney, has launched a Web-only startup to offer a new twist on online retail. Menlo Park-based Enjoy Technology will begin offering high-end consumer electronics in select locations today via its website, GoEnjoy.com. The site will sell smartphones, laptops, tablets, drones, and more — in addition to offering free delivery and in-home setup service. Johnson expects that the in-home service will give Enjoy an advantage over established rivals such as Amazon and eBay. Continue reading GoEnjoy.com: Startup Brings a Personal Touch to Online Retail