The Alphabet Workers Union was just formed by 400+ Google engineers and other workers. The formation of this union, which is affiliated with the Communications Workers of America (CWA), is the result of years of activism at the Big Tech company focused on new policies on pay, harassment and ethics. The union was organized in secret for about a year and elected its leadership last month. Unlike most unions, this “minority union” represents only a small number of the company’s 260,000 full-time employees and contractors. Continue reading Tech Employees Organize to Launch Alphabet Workers Union

Entertainment companies are increasingly paying attention to trends on tweets and Facebook posts to create content that will appeal to viewers. The idea is that giving viewers what they want, as judged by their current conversations, is a barometer of success and loyalty. At NBCUniversal Media’s leadership conference last year, the focus was on this topic: how to use big data — as found on a variety of social media platforms — to create content that resonates with today’s viewers. Big data is now becoming a key factor in the development process. Continue reading Networks Use Data From Social Media to Produce New Shows

Amazon’s Web Services went down on Sunday due to a technical issue at a North Virginia data center. The outage was caused by a problem with a single networking device, and reveals that many companies do not distribute their Web services in different locations for service redundancy. This comes as Amazon is bidding on a CIA contract to manage their data services, and competitors are critical of whether Amazon can manage the demands of government data. Continue reading Amazon Web Services: Outage During Bid for CIA Contract