Apple will no longer allow human contractors to listen in on users’ Siri recordings to “grade” them, and will not resume the program until it has completed a “thorough review.” The company also stated that, as part of a future update, users will be able to opt out of the quality assurance program. Apple told users that Siri data might be used to improve their experience, but not that humans would be listening to it. Most of the compromised confidential information was recorded via an accidental trigger of Siri. Continue reading Apple Ends Practice of Humans Monitoring Siri Recordings

The Consumer Technology Association forecast that U.S. consumer technology sales will grow 2.2 percent to $401 billion in 2019, due to AI-enabled devices, streaming services, and in-vehicle and other technologies. CTA chief executive Gary Shapiro noted that 5G will provide the faster connectivity that will help boost sales of new technologies, but warned, however, that “unnecessary tariffs — taxes paid by American consumers and businesses — threaten to slow down our nation’s economic momentum.” Continue reading CTA: Tech Sales to Reach New High of $401 Billion in 2019

Amazon and Google have become more competitive over the years, and at the latter’s annual Google Marketing Live conference this week, the company introduced new products to target online shoppers. At the same time, many shoppers now begin their search on Amazon, which has also been making inroads into Google’s traditional bailiwick of digital advertising. Marketing analytics firm Jumpstart reported that, in 2015, about 54 percent of product searches began on Google, and 46 percent on Amazon; those numbers flipped by 2018. Continue reading Amazon, Google Overlap in E-Commerce, Digital Ads, More

Google’s artificial intelligence researchers made an unexpected discovery with its new SpecAugment data augmentation model for automatic speech recognition. Rather than augmenting input audio waveforms, SpecAugment applies augmentation directly to the audio spectrogram. Researchers discovered, to their surprise, that models trained with SpecAugment out-performed all other speech recognition methods, even without a language model. Amazon also revealed research on improving Alexa’s speech recognition by 15 percent. Continue reading Google and Amazon Use AI to Improve Speech Recognition

Spotify has new competition. Amazon just introduced an ad-supported version of Amazon Music available in the U.S. via Alexa devices. To jumpstart the service, Amazon has reportedly offered to pay some record labels per stream for music licenses, separate from ad sales. The catalog is limited, but listeners can access some of Amazon Music’s “top playlists.” Google also announced that YouTube Music will be free on Google Home smart speakers and Google Assistant devices in the U.S., Canada, Mexico and parts of Europe. Continue reading Amazon and Google Offering Ad-Supported Music Services

Amazon’s Audible and Chooseco have collaborated on two new “choose your own adventure” children’s audiobooks. Available on Amazon Alexa-enabled devices via Chooseco’s Choose skill, “The Abominable Snowman” and “Journey Under the Sea,” designed by the two teams, feature professional voice actors and can be navigated by voice commands. The two stories together offer 65 different endings and, on Alexa devices with screens, show illustrations for story beats. Decision-making points in the story are signaled by a sound. Continue reading Audible, Chooseco Team on Interactive Tales via Alexa Skill

If CES is any indication, 2019 may be the year that voice assistants become more integrated into our daily lives. Amazon and Google went head-to-head in Las Vegas last week with a flood of partnerships touting smart home and CE devices that now support Amazon Alexa and Google Assistant. Among the products featuring voice support included LG’s much-hyped rollable OLED TV; Panasonic’s new 4K OLED TV; Samsung’s 2019 TV lineup; Vuzix Blade AR glasses; an array of speakers, soundbars and headphones; new smart displays from Lenovo, Archos and KitchenAid; and a collection of home security devices, kitchen and bathroom appliances — even toilets. Continue reading CES: Voice Assistants Are No Longer Just for Smart Speakers

Amazon inked a deal with Apple to sell more of the tech giant’s products, including the new iPad Pro, iPhone XR, iPhone XS, Apple Watch Series 4, and its Beats headphone line. Amazon will begin listing those products — from Apple-authorized resellers only — in the next few weeks in the U.S., U.K., France, Germany, Italy, Spain, Japan and India. Before this deal, Amazon already directly sold MacBook laptops, Beats headphones and a few other Apple devices. Other products were only available through its third-party resellers. Continue reading Amazon, Apple Ink Deal to Directly Sell More Apple Products

The Library of Congress and U.S. Copyright Office just passed exemptions to the Digital Millennium Copyright Act (DMCA) that legalizes the so-called right to repair. Although the DMCA was created to prevent copyright piracy, it also resulted in a host of problematic side effects. Because devices such as smartphones come loaded with digital rights management (DRM) software, users infringed copyright laws if they attempted to repair such devices. With the new exemptions, users are now free to do so. Continue reading Library of Congress, Copyright Office Unlock Gadget Repair

The Amazon Echo lineup continues to dominate the smart speaker market with a 63 percent share in the U.S., according to an online consumer survey conducted during July and August by Strategy Analytics. While Amazon models represent the majority of smart speakers currently in use, Google follows at 17 percent and Apple trails at 4 percent. The survey found that 88 percent of U.S. homes with smart speakers currently have at least one Amazon speaker, and 31 percent indicate they have at least one Google speaker. Additionally, 58 percent of households with smart speakers are already using two or more devices. Continue reading Amazon Maintains its Lead in Growing Smart Speaker Market

Lenovo has begun shipping smart displays integrated with Google Assistant that will allow users to visually interact with the voice assistant. The device was first shown at CES 2018, where it was demonstrated instantly displaying maps and sending them to the user’s phone. Assistant can also show step-by-step visuals of a recipe, present a visual weather summary, manage to-do lists — all capabilities similar to those of Echo Show. A three-month YouTube Premium subscription comes free with the purchase. Continue reading Lenovo Debuts the First Smart Display With Google Assistant

Amazon posted $2.53 billion in profit for the first time, with the highest profit margin ever, the result of the company’s more recent service businesses, including cloud computing, advertising and other services for sellers. The Q2 profit compares to $197 million a year earlier, and represents three straight quarters of profits over $1 billion, forever changing Amazon’s former profile as a company that posts either red ink or bare bones income. Alphabet and Microsoft, however, still deliver much bigger profits. Continue reading Cloud Services and Advertising Push Amazon to Major Profits

Google hasn’t had its own podcast app since it discontinued Google Listen in 2012. Now, it is unveiling Google Podcasts, an Android app that includes a “For You” section that keeps track of podcasts the user is subscribed to, and includes recommendations of top and trending podcasts and categories such as comedy, society & culture, news & politics, sports, religion & spirituality and the arts. Clicking on any podcast, the app will recommend related podcasts. It also offers an option to add the podcast to the user’s home screen. Continue reading Google Aims to Promote Diverse Voices With Podcasts App

Consumers buying smart home and other Internet of Things devices don’t often understand the wider implications of their purchases. The tech companies building these devices are creating ecosystems that could, among other things, determine the future of retail. For example, buying a smart speaker to play music will likely become the consumer’s “access point” for a range of services, including shopping options. Consumers opting into one company’s products may be unknowingly opting out of other companies’ offerings. Continue reading Smart Speakers Could Become Centers of Retail Ecosystems

Smart speakers continue their popularity, with nine million units shipped in Q1 2018, representing a 210 percent jump over Q1 2017, according to Canalys. In a first, global shipments of Google Home speakers surpassed those of Amazon’s popular Echo speakers. “Google shipped 3.2 million Home and Home Mini devices, versus 2.5 million Echo devices shipped by Amazon,” reports VentureBeat. “Google held an estimated 36.2 percent share for the quarter over Amazon’s 27.7 percent — a profound reversal from a year earlier, when Amazon had 79.6 percent of shipments to Google’s 19.3 percent.” Continue reading Google and Amazon Remain Leaders in Smart Speaker Market