AI is apparently whetting appetites for more than creative exploration. Yum Brands, which owns Taco Bell, KFC and Pizza Hut, says its new AI-driven marketing campaigns are driving more customers into stores, increasing purchases and reducing churn. Trials with “personalized marketing campaigns” that leverage artificial intelligence to produce are leading to strong results, according to the company. Meanwhile, Coca-Cola has revamped its circa 1995 “Holidays Are Coming” TV ad with the help of artificial intelligence and production studio Secret Level, though the critical and customer reaction to that has reportedly been mixed. Continue reading Small to Super-Sized Businesses Are Getting a Boost from AI

Google and Samsung have joined forces to make file sharing between Android devices easier and quicker. The companies have unified Google’s Nearby Share and Samsung’s Quick Share, “bringing the best of our sharing solutions together into a singular cross-Android solution under the Quick Share name,” and introducing the new utility across the entire Android ecosystem. “We’ve integrated the experiences and created the best default, built-in option for peer-to-peer content sharing across all types of devices in the Android and Chromebook ecosystems,” Google said at CES 2024 in Las Vegas. Continue reading CES: Google and Samsung Simplify File Sharing with Android

Google is rolling out a suite of AI-powered marketing tools designed to help small businesses make the most of the holiday sales season. Merchants can add a “small business” attribute to their Search and Maps results and generate advertising and promotional materials using something called Product Studio. “Eighty-four percent of people say supporting local and/or small businesses is important to them, so we’re making it easier to find them on Google,” the company writes. Products and businesses with the “small business” label “will make it easier for shoppers to narrow down their searches and be intentional about shopping.” Continue reading Google Debuts Generative AI Tools Aimed to Help Merchants

Earlier this year, Google introduced support for passkeys as part of a larger initiative to improve security and eventually eliminate the need for passwords. Since the launch, consumers have begun using passkeys across Google apps such as Search, YouTube and Maps. As the next step in establishing “a simpler and more secure way to sign into your accounts online,” and following positive feedback from early users, the company is offering passkeys as the default option across personal accounts. When signing into accounts, users will receive prompts for creating passkeys. Additionally, Google account settings will feature a toggle that reads “skip password when possible.” Continue reading Google Makes Passkeys Default Option on Personal Accounts

Google is implementing a plan to help its Bard AI become more competitive with OpenAI’s ChatGPT. Bard Extensions will allow English-language users to expand the chatbot’s knowledge repository to data from various Google apps, including Gmail, Google Docs, Google Drive, Google Maps, YouTube, and Google Flights and hotels, or even information stored “across multiple apps and services,” Google says. The update boosts search engine capabilities with the travel features, while providing some functionalities of a personal assistant by letting it identify missed emails or summarize the relevant points in a document. Continue reading Google Links Bard AI to Apps Including YouTube, Docs, Drive

While the much-anticipated unveiling of the $1,799 Pixel Fold is generating headlines after yesterday’s Google I/O developer conference, the company made a slew of other announcements, including the $500 Pixel Tablet, the midrange Pixel 7A, AI functionality for Google Search and Android, an AI-powered editing feature for Google Photos, an improved Wear OS 4 (available later this year), and a redesigned Google Home app (available today). In addition, the company announced that its AI-powered chatbot Bard is now available to everyone, whether you were on the waitlist or not. We’ve compiled a helpful list of new products and features, along with links to reviews and related news. Continue reading Google Announces Wide Range of New Products, AI Features

Google is starting to publicly roll out many of the new features introduced at its Search On event in September. Spanning Google Search, Shopping and Maps, the tools let consumers do things like search their favorite restaurant dish by name, like “truffle mac and cheese near me.” A visual search experience for Maps called Live View lets users glimpse street scenes in cities including London, Los Angeles, New York, Paris, San Francisco and Tokyo. And an AR shopping feature invites people to try on everything from makeup to accessories using a library of 148 models. Continue reading Google Intros New Features for Search, Maps and Shopping

Google and Amazon have struck a deal to end simmering hostilities over a battle for control of smart TVs. After a particularly damning report by the Competition Commission of India last week, Amazon announced that TCL — a major player in the drama — will this fall release in Europe two new models equipped with Amazon Fire TV software. The new pax has also paved the way for Amazon to work with consumer electronics companies including Hisense, Xiaomi, and more, who were previously forbidden from using the Amazon OS under Google’s licensing terms. Continue reading Google, Amazon Reach an Accord in OS Battle for Smart TVs

TikTok is at the center of yet another attention-grabbing trend: Gen Z has begun using it as a search engine, edging out Google. TikTok says a third of its billion or so global users are Gen Z, and these 10-to-25-year-olds are now using the short-form video platform for more than just entertainment and are increasingly turning to it as a source of information. Meta Platforms’ Instagram is also making a strong showing among information seekers in Gen Z — an important demographic among advertisers, as they are still forming brand loyalties and shopping habits. Continue reading Gen Z Turning to TikTok and Instagram for Search and News

Google News is trying to keep peace with publishers while adding functionality to its feed with a revamped desktop that lets users customize up to three topics on the home screen. For example, Local News, World News and Top Picks can be set to display across three-columns. Meanwhile, the global payment battle between content providers and Alphabet’s aggregator has achieved closure in France, where the competition authority said a settlement has been reached after a two-year legal battle and a $525 million fine. Terms include a pledge from Google to give news providers estimates of indirect revenue generated from news content that appears in its search results. Continue reading Google Revamps News Display, Works to Settle EU Disputes

Google seems to be angling for a slice of Apple’s pie, unveiling a universe of interconnected Pixel-branded gadgets across an ecosystem of watches, earbuds, smartphones and tablets. The Google I/O developers conference previewed next-generation Pixel 7 and 7 Pro smartphones, a new tablet and the highly anticipated Pixel Watch smartwatch. The company also showcased Pixel Buds Pro with noise cancellation and the budget Pixel 6a smartphone, ending with a teaser for AR glasses that translate languages. Google CEO Sundar Pichai led the Wednesday event, talking up the new Immersive View, coming soon to Maps. Continue reading Google Reveals AR Glasses, Immersive View for Maps, More

Google continues to add improvements to its Google Docs, adding AI-generated summaries, better email integration and inline Google Maps previews. The company also announced the suite-wide availability of pageless documents, in test mode since May. The update is a further attempt by Google to push against startups like Notion and Coda as well as making its Google Workspace suite more competitive with productivity market leader Microsoft Office and its dominant Microsoft Word. In November, Microsoft announced Loop, a real-time collaborative editing app. With the exception of the email feature, most of the updates will be immediately available. Continue reading Google Workspace Updates Docs with Email, Map Integration

Personal data is fueling a $455.3 billion online advertising market, and a crop of new startups wants consumers whose information creates the value to get a piece of that action. Among the startups are Brave Software, Tapestri, Reklaim and Streamlytics. Now real estate billionaire Frank McCourt has committed $250 million to fund Project Liberty, which he hopes will restyle the web as a platform owned by the public. Of that amount, McCourt — former owner of the L.A. Dodgers — earmarked $25 million to create a decentralized social networking protocol that aims to reinvent the model for consumer data governance online. Continue reading Startups Want Consumers to Be Paid for Their Personal Data

Google Cloud recently unveiled a new AI-powered service product named Bot-in-a-Box. The feature, available via Google Cloud Platform (GCP) Business Messages, will help enterprises easily manage conversations with their customers. Bot-in-a-Box creates chatbots that can naturally respond to customers’ questions by using Google’s Dialogflow software. The conversational bot does not require any additional coding but will learn directly from businesses’ customer service data. The new product is expected to cut the customer service budget for businesses and improve the service level of chat function on GCP Business Messages. Continue reading Google’s Bot-in-a-Box Brings Conversational AI to Enterprises

Niantic, the San Francisco tech firm best known for publishing the wildly successful mobile AR app “Pokémon Go,” is opening a version of its platform to the world with the release of the Lightship augmented reality developer kit, designed to enable AR experiences for “the real-world metaverse.” Niantic CEO John Hanke, who led Google’s geospatial division through the transformation of Google Maps and Google Earth, says Lightship will incorporate a “visual positioning system” that interoperates with glasses to place objects in the real world. In March, Hanke teased an image of Niantic-branded glasses created by Qualcomm. Continue reading Niantic Releases Lightship Tools for a ‘Real-World’ Metaverse