OpenAI Pushes Conversational Agents with Three New Models

OpenAI has debuted three new models for transcription and voice generation — gpt-4o-transcribe, gpt-4o-mini-transcribe and gpt-4o-mini-tts. The text-to-speech and speech-to-text AI models are designed to help developers create AI agents with highly customizable voices. OpenAI claims these models will power natural and responsive voice agents, moving AI out of the text-based communications stage and into intuitive spoken conversations. The suite outperforms existing solutions in accuracy and reliability, OpenAI says, especially with “accents, noisy environments, and varying speech speeds,” making them well-suited for customer call centers and meeting notes. Continue reading OpenAI Pushes Conversational Agents with Three New Models