By
Debra KaufmanSeptember 11, 2017
Australia-based Atlassian, which offers enterprise software, has introduced a new program called Stride that combines chat, conference calls and project tracking. Similar to the company’s HipChat messaging service and Jira project management, Stride is available for desktop computers and mobile phones, and works with competing software. Stride faces a competitive landscape, including Slack Technologies, Dropbox and Microsoft. Atlassian doesn’t use salespeople but rather gets small teams to use its software, and then expands on that foundation. Continue reading Atlassian’s Stride Software Is Designed for Corporate Teams
By
Debra KaufmanNovember 15, 2016
Group messaging is heating up. Startup Slack Technologies, valued at $3.8 billion, got it going and, now, Microsoft, with Teams, and Facebook, with Workplace by Facebook, are moving in on the space. Slack has been expecting this level of competition for some time, and it’s one of the reasons behind the company’s recent partnership with IBM to use Watson artificial intelligence services. All of this makes it clear that tech companies, big and small, see messaging as the next big thing after email. Continue reading Slack Faces Messaging Competition From Microsoft, Facebook
By
Debra KaufmanNovember 8, 2016
Chat is the latest significant tool in enterprise, as evidenced by Facebook’s introduction of Workplace by Facebook, a version of its social network for organizations, and Microsoft’s new Office 365 productivity tool Microsoft Teams. More such chat tools come from HipChat and Slack Technologies, the latter of which counts four million daily active users and is valued at $3.8 billion. Facebook also opened Messenger for businesses to build virtual assistants, and developers have already built more than 33,000 so-called chatbots. Continue reading Group Chat, Chatbots Gain Traction as Business Applications
By
Debra KaufmanOctober 3, 2016
Facebook at Work will be unveiled in London on October 10, marking the first time that Facebook has launched a global product outside of the U.S. The work “conversation” platform was developed in Facebook’s London office, and some major European companies — including Telenor and the Royal Bank of Scotland — took part in the closed beta. Facebook vice president of EMEA Nicola Mendelsohn will lead the event, with other Facebook leaders and “special guests” in attendance, although it’s not clear if Mark Zuckerberg will be there. Continue reading Facebook at Work Enters Crowded Field But Offers Familiarity