The cost of a data breach can run as high as $4.54 million today, up from $3.86 million in 2020, according to an IBM study that says the fastest-growing — and costliest — type of cyberattack is ransomware. That’s why more companies are turning to cyber insurance to hedge their bets. Last year, the global market for such policies was estimated to be in the $13.33 billion range, and projected to reach $84.62 billion by 2030. Because the increased frequency of attacks has resulted in increased payouts, insurance providers now often require proof of adequate security measures. Continue reading Companies Turn to Cyber Insurance as Global Threats Surge

A California appeals court upheld most of Proposition 22, the 2020 ballot measure impacting gig workers. The decision — a victory for Uber and Lyft, among the companies spending upward of $200 million to support the measure — overturned a 2021 California Superior Court decision that found the proposition “unenforceable.” The Service Employees International Union, party to the lawsuit challenging Prop 22, is expected to appeal to the California Supreme Court, which may hear or reject the case at its discretion. Either way, that result can then be appealed to the U.S. Supreme Court. Continue reading California Upholds Most of Prop 22 in Win for Gig Companies

Both the European Parliament (the EU’s law-making body) and the U.S. National Institute of Standards and Technology (NIST) were represented on a CES panel on “AI Rules and Tools,” moderated by CTA vice president of emerging technology policy Doug Johnson. Also on the panel were executives from Facebook parent Meta Platforms and insurance provider Elevance Health, for a robust discussion on how to arrive at standards and regulations for the powerful — but often industry-based — AI technologies that will also be accepted by countries around the world and industries with competing interests. Continue reading CES: Addressing Challenges to Creating Global AI Standards

The European Commission took steps last week to require ride-hailing firms and others to classify drivers and couriers as employees, which would entitle them to minimum wage and other legal protections. Should they go into effect, the proposed rules would impact some 4.1 million people, and would make the European Union among the strictest in the world when it comes to protecting so-called gig workers. Uber and others that depend on low labor costs and limited liability are expected to fight the proposal, which must proceed through several legislative steps before being codified as law. Continue reading European Commission Advances New Rules for Big Gig Firms

At a White House summit, President Joe Biden asked leaders of Apple, Google, JPMorgan Chase and other major companies to step up their response to cybersecurity threats. The administration, which estimated that about half a million cybersecurity jobs remain unfilled, said it would assist in developing new guidelines for secure technology and assess the security of existing technology. Google, Microsoft, and insurance companies Travelers and Coalition have already signed on to the initiative. Microsoft plans to invest $20 billion over the next five years to integrate cybersecurity into its products and Google revealed its own $10 billion commitment. Continue reading White House Cybersecurity Summit Brings Leaders Together

OpenAI’s natural language processing (NLP) model GPT-3 offers 175 billion parameters, compared with its predecessor, GPT-2’s mere 1.5 billion parameters. The result of GPT-3’s immense size has enabled it to generate human-like text based on only a few examples of a task. Now, many users have gained access to the API, and the result has been some interesting use cases and applications. But the ecosystem is still nascent and how it matures — or whether it’s superseded by another NLP model — remains to be seen. Continue reading GPT-3: New Applications Developed for OpenAI’s NLP Model

Alibaba founder Jack Ma has long been celebrated in China for his successful entrepreneurship that has made him that country’s richest individual. More recently, however, his troubles with the Chinese government led that country’s media to dub him an “evil capitalist” and “bloodsucking ghost.” Last week, China opened an antitrust probe into Alibaba and is investigating Ant Group, a fintech company Ma spun out of Alibaba. After nixing that company’s IPO, China is now telling Ma to fix its many perceived flaws. Continue reading Chinese Regulators Rein in Jack Ma’s Alibaba and Ant Group

Former Amazon employee Paige Thompson, charged with hacking Capital One Financial records, illegally accessed terabytes of data from 30+ other companies and institutions, according to authorities. Thompson, arrested July 29, was accused of stealing 106 million Capital One records, considered to be one of the largest thefts of cloud-based data. Court documents reveal that Thompson stole 140,000 Social Security numbers, 80,000 bank account numbers, millions of credit card applications and one million Canadian social insurance numbers. Continue reading Capital One Hacker Stole Data From More Than 30 Entities

In an opinion released May 14, the National Labor Relations Board concluded that Uber drivers should be classified as independent contractors, and not company employees. According to the NLRB, Uber drivers qualify as independent workers because they are given “significant entrepreneurial opportunity” and “virtually complete control of their cars, work schedules, and log-in locations, together with their freedom to work for competitors of Uber.” The opinion is a victory for Uber and a setback for drivers and labor advocates, since it makes it more challenging for drivers to file labor complaints, form a union, or seek federal protection. Continue reading NLRB Considers Uber Drivers Freelancers, Not Employees

Although Amazon chief executive Jeff Bezos has touted the possibility of drones delivering packages, he’s now talking up human drivers. This summer, he declared that would-be entrepreneurs could earn $300,000 per year by investing as little as $10,000 up front in creating their own delivery businesses. Following in FedEx’s footsteps, Amazon now wants to build a national network of independent delivery people, offering discounts on vans and insurance and an endless supply of packages to deliver. Continue reading Amazon Seeking Entrepreneurs to Build Delivery Businesses

Sen. Bernie Sanders (I-Vermont) introduced a bill to tax big companies whose employees need federal benefits to stay afloat. In doing so, he targeted Amazon founder/chief executive Jeff Bezos, who, said Sanders, “could play a profound role” by ensuring his employees earn a living wage. “This would not only improve lives for thousands of people at Amazon; it would send a message to every corporation in America that that’s where we should be going as a nation,” said the senator, whose bill is co-sponsored by Rep. Ro Khanna (D-California). Continue reading Sanders’ Proposed Tax Bill Aimed at Amazon and Jeff Bezos

Allstate’s AI-powered chatbot, Amelia, continues helping the insurance company’s call center employees solve customer service issues efficiently. Since her original deployment in September, she’s already helped these employees with more than 3 million client conversations, answering questions through an instant messaging platform on employee desktops. In January alone, Amelia helped on 250,000 calls. Allstate and other insurance companies are turning to chatbots to stay ahead of insurance-focused startups looking to compete.

Continue reading Allstate’s Digital Assistant ‘Amelia’ Now Helps Call Center Reps

Amazon, Berkshire Hathaway and JPMorgan Chase & Co. are partnering to find a way to reduce healthcare costs for their U.S. employees. The companies are motivated by rising healthcare costs in the U.S., and their joint new company will target technological solutions for a simpler and more economical healthcare solution. They did not reveal, however, how much money they have committed to the effort or whether it would expand to include employees outside the U.S., but did emphasize the effort would not be a profit-making venture. Continue reading Amazon, Berkshire Hathaway, JPMorgan Partner on Healthcare

At an event in Brussels this week, Facebook COO Sheryl Sandberg announced that the social platform plans to introduce major privacy changes later this year. Facebook will roll out a global privacy settings hub for individuals to manage their data as part of an effort to comply with the European Union’s upcoming General Data Protection Regulation (GDPR), “which aims to simplify data protection laws and provide citizens across all member states with more control over their personal data,” reports ZDNet. Meanwhile, the U.K. government has issued “a warning over businesses’ lack of preparation for the change.” Continue reading Facebook Complies with GDPR, U.K. Warns Firms Not Ready

Journalists routinely purchase libel insurance, but now insurance companies are selling such policies to ordinary citizens. The growth of social media has led to an increasing number of users regularly venting online, and sometimes there are consequences. Musician/actress Courtney Love, for example, spent six years in court accused of libeling her former attorney and later a designer, ultimately paying $780,000 in settlements. Libel insurance costs an average of $33 per month bundled with traditional home or car insurance policies. Continue reading Libel Insurance Policies More Common in Social Media Era