Comcast now sells TV, Internet and phone service on Amazon.com in a new retail partnership that has been a year in the making. A new Amazon landing page — the Amazon Cable Store — sells Comcast’s Xfinity-branded bundles, with dedicated customer service for Amazon customers. Comcast, which hopes the relationship will improve its customer service image, also opened two customer call centers to focus entirely on Amazon-generated inquiries about Comcast sales, part of $300 million earmarked to improve customer service. Continue reading Comcast, Amazon Partner to Sell TV, Internet, Phone Services

In a shift in the status quo, the Federal Communications Commission will take over the Federal Trade Commission’s power to regulate Internet access providers regarding customer privacy. The FCC already proposes new rules to shield users from unwanted use of their Internet data. Impacted cable and wireless firms are protesting that the rules would target them unfairly, putting them at a disadvantage against Internet service firms such as Facebook and Google, which will continue to be regulated by the FTC. Continue reading FCC Will Regulate Cable, Wireless Companies on Data Privacy

Up until now, “zero rating” has been a gray area in net neutrality, but Verizon’s recent action might force the FCC to clarify its stance. Zero rating means that an Internet provider allows certain video and/or music streams to not count against a subscriber’s data cap. Verizon just confirmed that it has applied zero-rating to its new go90 service, thus giving itself preferential treatment and putting competitors such as Netflix, YouTube and other streaming services at a disadvantage. Continue reading Verizon’s Zero-Rating for Go90 Likely to Spur FCC Response

In a significant victory for BMG and copyright enforcer Rightscorp, a federal jury in Virginia found Cox Communications guilty of ignoring music piracy, directing that it pay BMG $25 million for the violations. Although Rightscorp was not named as a plaintiff, it provided the evidence that made it possible for BMG to go to trial. Rightscorp has been sending out copyright notices asking for $20 to $30 per song for what users believed were pirated songs. Cox was the biggest holdout, making them a target for BMG and Rightscorp. Continue reading Copyright Infringement Ruling: Cox to Pay BMG $25 Million

Comcast, AT&T, and T-Mobile USA received a letter from the FCC asking them to answer questions about their use of “zero rating,” by which some types of content are exempted from a customer’s data cap. Though FCC Chairman Tom Wheeler insisted this doesn’t constitute an investigation, the FCC has previously noted that data cap exemptions can favor the exempted content over content that counts against a customer’s data use. The FCC asked the companies’ technical and business personnel to be available for discussions by January 15. Continue reading FCC Queries Comcast, AT&T and T-Mobile About Data Caps

Comcast just launched Stream TV, its live streaming TV service, in the Chicago and Boston areas (including eastern Massachusetts, New Hampshire and Maine), and plans to debut the service in all its territories by early 2016. What makes Stream TV of interest is that its usage does not count against the 300GB data plans available in some Comcast territories or use a customer’s Internet bandwidth measured in bits per second. Stream TV is an IP cable service delivered over Comcast’s managed network rather than the public Internet. Continue reading Comcast’s Stream TV Does Not Affect Subscriber Data Caps

On December 4, the U.S. Court of Appeals for the District of Columbia Circuit will hear oral arguments against net neutrality brought by Alamo Broadband, a small Texas Internet provider, the latest to push to end net neutrality. In its filing, the Federal Communications Commission reiterated that the net neutrality rules issued this year that reclassified ISPs as “common carriers” do not violate First Amendment rights. Both the FCC and Alamo’s positions are clear in the filings they’ve recently made to the court. Continue reading FCC and Alamo Broadband Set to Face Off Over Net Neutrality

Netflix will be the first large company to move its information technology to a public cloud, more specifically, Amazon Web Services, reporting its plans to shutter its last data center by the end of the summer. After a major hardware failure in 2008, Netflix started moving its operations to AWS in 2009, first shifting its jobs page and, later, its video player, iPhone-related technology, discovery and search, and accounts pages. As a streaming competitor with Amazon, however, Netflix runs its own content delivery network. Continue reading Netflix Moves Operations to Cloud, Closes Last Data Center

Less then two weeks following FCC approval of its $48.5 billion takeover of DirecTV, AT&T is already rolling out plans to lure new customers. In a first-of-its kind nationwide offer to be made available August 10, AT&T is packaging wireless phone service and television for $200 per month for the first year. The “All in One” promotional plan places an emphasis on TV anywhere, featuring HDTV and DVR services across four receivers through DirecTV or U-verse, four smartphone connections including unlimited talk and text, in addition to 10GB of shared data. Continue reading Watch TV on Any Device with AT&T’s First Nationwide Bundle

Members of the Motion Picture Association of America have filed a lawsuit against MovieTube — “the search engine for free movies” — and third parties to force the disabling of sites providing access to pirated films including, recently, Disney’s “Avengers: Age of Ultron,” which is still in movie theaters. MPAA attorneys are trying another legal maneuver to hold third party ISPs responsible. This comes three years after the Stop Online Piracy Act (SOPA) was not passed by lawmakers, dealing Hollywood studios a blow in their efforts to thwart content thieves. Continue reading MPAA’s MovieTube Suit Tries New Legal Tack to Block Pirates

Facebook plans to ramp up its efforts to provide free basic Internet on mobile devices, after successfully debuting the application through its Internet.org platform in 17 developing countries. The company will launch a dedicated portal for mobile operators to offer the service under Internet.org, which has brought nine million people online in the last year. Facebook hopes to bring an estimated 4.5 billion people online in Latin America, Asia and Africa. The platform offers free pared-down Web services and Facebook’s social network and messaging. Continue reading Facebook Continues its Push to Deliver Free Mobile Internet

The federal government this week announced plans to distribute $85 million in new funding for rural Internet access. However, the money is not coming from a telecom-related agency such as the FCC; instead, it is coming from the Department of Agriculture. Meanwhile, the Department of Housing and Urban Development unveiled its ConnectHome pilot program that will provide free or low-cost Internet access to residents of public housing. The USDA and HUD are among the federal agencies that now view the Internet as a basic necessity. Continue reading U.S. Government Aims to Provide Nationwide Internet Access

U.S. regulators have proposed a new rule that would require major carriers such as Verizon and AT&T to maintain their current levels of service while they update aging copper networks with new fiber. The FCC’s proposal would require that the big carriers offer “reasonably comparable” services and conditions for their new technologies as well, in an effort to prevent an immediate impact on smaller carriers. The commissioners are scheduled to vote on the proposed rule next month. Continue reading FCC Calls for Safeguards as Telecoms Upgrade Copper to Fiber

Comcast is aiming to deliver fiber Internet connectivity that is twice as fast as Google’s offering. However, providing speeds up to 2 gigabits per second is estimated to run more than four times the $70 monthly cost of Google Fiber in Kansas City, according to a page on the Xfinity website. The page notes that service would be made available within one-third of a mile of the company’s existing fiber network, with plans to expand to a list of cities. Comcast earlier announced that the new service would be available in Atlanta by May, but it has been delayed.

Continue reading Comcast Planning New Gigabit Pro, Competitor to Google Fiber

Verizon’s upcoming Internet TV service, expected to launch sometime this summer, may encourage brands to sponsor your binge watching. According to Verizon exec Marnie Walden — who described the new service as a “mobile-first video product” — the company plans to offer live and on-demand programming in addition to content from digital networks such as AwesomenessTV. Rather than passing the additional data costs for such a service to customers or programmers, Verizon is turning to advertisers. “Ad-sponsored data is part of the product offering,” said Walden. Continue reading Ad-Sponsored Data to Be Part of Verizon’s Internet TV Service