Virgin Atlantic Upper Class passengers became the first air travelers to benefit from wearable technology while flying into London Heathrow airport this week. Concierge staff has begun using Google Glass and the Sony Smartwatch to give a more personal customer service experience by greeting travelers by name and keeping them updated on their flight status. Down the line, wearable tech may even be used to track travelers’ food and beverage preferences. Continue reading Virgin Atlantic Turns to Wearable Tech for Enhanced Service

When it comes to big data, video is being regarded as the next big thing to help collect — and help make sense of — information from consumers. At the Structure Data 2014 conference in March, techies and business people will come together to talk about how video can be used for things other than content creation and passive surveillance. Video analysis, for example, is becoming more widely used by retailers and companies to figure out consumers’ shopping habits. Continue reading More Companies Turning to Video Analysis to Measure Big Data

Thought leaders are looking beyond smartphones in anticipation of smart cities and smart nations. The Internet of Things — or what Cisco Chairman and CEO John Chambers refers to as the Internet of Everything (IoE) — presents a $19 trillion revenue opportunity. “Think of the change the Internet brought into our lives, and imagine that 5- to 10-fold over the next decade,” Chambers shared in a Tuesday keynote address at the Venetian during CES. Continue reading Cisco CEO John Chambers Heralds Trillion Dollar IoE Boom

Facebook, along with Intel, Broadcom and others, revealed the first steps toward developing an open switch that will rival Cisco’s network hardware. The social networking site’s Open Compute Project (OCP) was announced six months ago, and now it’s making progress toward its goal by receiving switch specifications from its consortium members. The OCP plans to release a specification and reference box for an “open, OS-agnostic top-of-rack switch.” Continue reading Facebook’s New Open Compute Project to Compete with Cisco

Los Angeles is poised to unleash an ambitious city-led broadband project with plans to deliver fiber to all of its businesses and 3.5 million residents. The new fiber network, expected to cost $3 billion to $5 billion, would offer free Internet access of 2Mbps to 5Mbps, likely subsidized by advertising. Paid tiers would offer access up to a gigabit, and the network would power Wi-Fi hotspots in public areas. Phone service and television is not a requirement for bidders, but package offerings would not be a surprise. Continue reading LA Plans Fiber Network to Deliver Free Broadband and Wi-Fi

During the Gartner Symposium/ITxpo 2013 in Orlando, Florida, the IT leaders at Gartner identified the Top 10 Strategic Technology Trends expected for 2014: mobile device diversity and management, mobile apps and applications, the Internet of Everything, hybrid cloud and IT as service broker, cloud/client architecture, the era of the personal cloud, software-defined anything (SDx), Web-scale IT, smart machines, and 3D printing. Continue reading Gartner Outlines the Top Ten Strategic Tech Trends for 2014

Rather than crawl websites like a traditional search engine, Shodan navigates back channels tracking servers, webcams, printers, routers and other devices connected to the Internet. Each month, it gathers information on roughly 500 million connected devices and services. CNNMoney calls Shodan “the scariest search engine on the Internet.” As we move closer to the Internet of Things, it raises questions about how easy it may be to hack anything that is connected to the Internet. Continue reading Search Engine Exposes Vulnerability of Connected Devices

A surprisingly large number of people, at times as many as 100, stayed at NAB through Thursday afternoon to attend the 2-day Disruptive Media Conference produced by Ned Sherman and Digital Media Wire. Executives from companies such as Sony, Adobe, Rentrak, Scripps, StumbleUpon, nScreenMedia and others discussed the current impact of disruptive media and what they anticipate for the future. Continue reading NAB 2013: Conference Notes – The State of Disruption

Dell announced at NAB “Dell Create,” a professional consulting service and IT solution provider designed to help content creators — including large broadcast companies and entertainment studios — improve their content workflows with a centralized IT environment. With comprehensive management, implementation and support, Dell is positioning Dell Create as a multi-vendor cloud for content creators that allows customers to worry less about IT and spend more time being creative. Continue reading NAB 2013: Dell Announces Solution for Media Workflows

Forbes provides an overview of the latest computing and telecommunications predictions for 2013 from tech guru Mark Anderson, as published in his Strategic News Service newsletter.

1) Tablets or “CarryAlongs” will become the dominant segment of computing devices.

2) Intel will fade into obscurity as Qualcomm and ARM take over computing, dominating the production of mobile chips.

3) Most U.S. homes will have Internet-enabled TVs, and other developed nations will follow suit as bandwidth improves.

4) The LTE vs. fiber battle will determine carriers’ business model for the years to come. “Customers choosing broadband LTE in DSL-served regions will be paying more and getting more; but those choosing LTE in fiber-served regions will be paying more for wireless broadband but getting less.”

5) Google will become the next Apple. “Google’s efforts in email, video, smartphones, maps, and driverless cars open up new long-term expansion paths, with more to follow.”

6) The driverless car will work toward ubiquity as countries pass laws to allow it and major brands work on developing new features.

7) e-Books will substantially outpace paperback sales in 2013 and will eventually dominate the market.

8) “Enterprise IT struggles to achieve very modest gains, with executive purchase decisions captured between large cash holdings, increased Asian competition, and their own poorly performing customers.”

9) “‘Hacktivist’ efforts acquire an important and permanent role in political transparency.”

10) Supply chain security will determine global technology purchases. “Recognition that today’s supply chains are virtually all compromised will lead to plant relocations and a new set of business opportunities for onshore component makers.”